# HSBC Canada > Mobile banking app for HSBC Canada customers to manage accounts and transactions. (iPhone/iPad app by HSBC Global Services UK Limited.) - Source: https://appshunter.io/ios/app/hsbc-canada/id1301204837 (this page in markdown: same URL + `.md`) - Developer: [HSBC Global Services UK Limited](https://appshunter.io/developer/1112071557) - Category: Finance - Price: Free - Rating: 4.70/5 from 1,951 App Store ratings · 25 written reviews indexed - Age rating: 4+ - Requires: iOS 14.0 · 280 MB - Languages: American English, Canadian French - Released: 2018-07-05 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/hsbc-canada/id1301204837/reviews.md ## What is HSBC Canada? The HSBC Canada app has been specially built for our Canadian customers*, with reliability at the heart of its design. Enjoy security and convenience with these great features: • Digital Security Device and Touch ID/Face ID – for faster log on, confirming transactions like bill payments, and generating log on codes for online banking • View account balances – view the balances of your local and globally-linked banking, credit card, mutual fund and RRSP accounts • Send and receive money – make local and foreign currency transfers and pay bills; send money with INTERAC e-Transfer using your mobile number or email • Mobile cheque deposit - deposit your cheques by taking a picture of it with the app • Chat with us - you can also chat with us in English, French or Chinese (Traditional and Simplified) Plus much more. Getting started is easy! • If you're new to online banking, you can now register through the mobile app • Already a customer? Log on with your existing online banking details Download the new HSBC Canada mobile banking app today to enjoy the freedom of banking on the go! * Important note: This App is provided by HSBC Bank Canada and its subsidiaries (HSBC Canada) for use of existing customers of HSBC Canada only. Please do not download this App if you are not an existing customer of HSBC Canada. HSBC Canada is regulated in Canada by federal and provincial regulators for banking and investment activities. Please be aware that HSBC Canada is not authorised or licensed in other countries for the provision of the services and/or products available through this App. HSBC Canada cannot guarantee that the services and products available through this App are authorised to be offered in other countries. This App is not intended for download or use by any person in any jurisdiction where such download or use would not be permitted by law or regulation. The information provided through the App is not intended for use by persons located in or resident in jurisdictions where the distribution of any marketing or promotional material is restricted. ## Key features - Digital Security Device and Touch ID/Face ID - View account balances (local and global) - Send and receive money (local and foreign currency) - Pay bills and send INTERAC e-Transfers - Mobile cheque deposit - In-app chat support (English, French, Chinese) ## What do users think of HSBC Canada? Overall sentiment: negative **Pros** - 👍 User-friendly app - 💡 Great banking services - 💡 Distinctive global network - 👍 Lovely support **Cons** - 🐛 App crashing with mobile deposits - 🐛 Inconsistency in app functionality - 🐛 No connection errors - 🐛 Inefficient account opening process - 🐛 Lack of global transfer support in app - 🐛 Sketchy and not feature-rich app - 🐛 App crashes on iOS 14.6 and iOS 13 - 🐛 Difficult to deposit cheques - 🐛 Confusing billing details and statements - 🐛 Multiple passwords required **Commonly reported bugs** - App crashing with mobile deposits - Inconsistency in app functionality - No connection errors - App crashes on iOS 14.6 and iOS 13 - Difficult to deposit cheques **Most requested features** - Global transfer support in app - Face ID support - Invest direct integration with app ## Recent user reviews (10 of 25) All indexed reviews: https://appshunter.io/ios/app/hsbc-canada/id1301204837/reviews.md ### 2/5 — App crashing with mobile deposits! *2024-02-05* I have brought this to the attention of your tech support team multiple times over the last week. The app keeps crashing any time one tries to take a photo of a check. Please fix this! ### 5/5 — Great way to manage money *2023-11-21* Great banking services, especially the distinctive global network, enable people to manage and control wealth in the first place and manage it effectively. Next, invest. Perfect! ### 3/5 — Inconsistency in App *2023-09-15* US hsbc allows global transfers within app but Canadian app doesn’t allow it? Is there any reason why we are not allowing this update on Canadian app ? ### 2/5 — No Connection error *2023-05-25* Has been working find until this week, when a “No connection” error keeps showing up. ### 5/5 — My best bank *2023-02-21, version 3.30.2* I really appreciate your great services and lovely support , thank you ### 3/5 — Inefficiency Process *2022-11-11, version 3.27.0* I opened chequing account online but have to wait 7 days later to use all features. Super slow process comparing with other banks **Developer response:** Hello, thank you for your feedback, and apologies for the inconvenience. Rest assure, we will share your comments with the concerned department to improve our services. For further assistance, please chat with us through this link https://www.hsbc.ca/contact-us/, and we will be happy to help. ### 3/5 — Global-view Transfers *2022-06-09, version 3.21.0* While the app itself works just fine, I quickly realized that Global view transfers are not directly supported on the app and that I would have to use the online portal instead. At present, the Global view feature on the app only allows me to view all my accounts in other regions and not facilitate on-the-go transfers. For Premier & Advance customers, this seems like an implementation that should be prioritized. Kindly escalate to the mobile app vendor and work with them on this. A few other HSBC regional apps have already added support for this a few months back. I sincerely hope HSBC Canada can follow the same standard. **Developer response:** Hello Liivan, thank you for your feedback, and apologies for the inconvenience. Rest assure, we will share your comments with the concerned department to improve our services. Make sure, you have the latest app version. For further assistance, please chat with us through this link https://www.hsbc.ca/contact-us/, and we will be happy to help. ### 5/5 — MOBILE APP *2022-06-08, version 3.21.0* This is the best app because it’s user friendly. ### 5/5 — Great bank *2022-05-28, version 3.21.0* Really enjoying ### 1/5 — Not so good *2022-05-20, version 3.21.0* Not so good, very less ATM’s and branches. You have to search and travel long for bank or ATM. Withdrawal or purchase limit also. I won’t recommend even I will choose others. **Developer response:** Hello, apologies for this inconvenience. If you don't have an HSBC ATM near your place, you can use any other ATM that uses The Exchange network. You can locate there ATM'S through this link https://www.theexchangenetwork.ca/HomePage.aspx?lang=fr-ca. Hope this helps. For further assistance, please chat with us through this link https://www.hsbc.ca/contact-us/ ## Frequently asked questions about HSBC Canada ### What can I do with the HSBC Canada app? The HSBC Canada app allows you to securely manage your banking on the go. You can view account balances for various account types, send and receive money in local and foreign currencies, pay bills, and deposit cheques by taking a picture. It also offers features like a Digital Security Device and Touch ID/Face ID for faster and more secure access. ### Is the HSBC Canada app free to download and use? Yes, the HSBC Canada app is free to download and use for existing HSBC Canada customers. There are no charges associated with downloading or using the core banking features of the app. ### Who is eligible to use the HSBC Canada app? This app is exclusively provided for use by existing customers of HSBC Bank Canada and its subsidiaries. If you are not an existing customer of HSBC Canada, you should not download or use this application. ### How do I get started with the HSBC Canada app? Getting started is easy. If you are new to online banking, you can register directly through the mobile app. Existing customers can simply log on using their current online banking credentials. ### What security features does the app offer? The app prioritizes security with features like a Digital Security Device and the option to use Touch ID/Face ID for faster logons. These features help in confirming transactions, such as bill payments, and generating log on codes for online banking, ensuring your financial information is protected. ## Version history (last 5 releases) ### 3.43.0 — 2024-02-28 General bug fixes and enhancements ### 3.41.0 — 2023-12-08 General bug fixes and enhancements ### 3.37.0 — 2023-08-16 Mobile Banking just got better! Our Mobile Banking app will now support Traditional and Simplified Chinese. Change the language preference on your mobile phone to start enjoying this new exciting feature. ### 3.34.0 — 2023-05-25 General bug fixes and enhancements ### 3.30.4 — 2023-02-23 Bug fixes ## Apps similar to HSBC Canada | App | Rating | Price | Category | | --- | --- | --- | --- | | [Manulife Mobile](https://appshunter.io/ios/app/manulife-mobile/id1214009312) | 4.5 (819) | Free | Finance | | [Coast Capital Savings](https://appshunter.io/ios/app/coast-capital-savings/id1466597953) | 4.7 (47) | Free | Finance | | [RBC Mobile](https://appshunter.io/ios/app/rbc-mobile/id407597290) | 4.7 (2,144) | Free | Finance | | [CIBC Mobile Banking](https://appshunter.io/ios/app/cibc-mobile-banking/id351448953) | 3.8 (367) | Free | Finance | | [Tangerine Mobile Banking](https://appshunter.io/ios/app/tangerine-mobile-banking/id847844097) | 4.7 (669) | Free | Finance | | [QuestMobile: Invest & Trade](https://appshunter.io/ios/app/questmobile-invest-and-trade/id1508613583) | 4.7 (304) | Free | Finance | ## More apps by HSBC Global Services UK Limited - [HSBC HK Mobile Banking](https://appshunter.io/ios/app/hsbc-hk-mobile-banking/id1164066737) - [HSBC UK Mobile Banking](https://appshunter.io/ios/app/hsbc-uk-mobile-banking/id1220329065) - [香港汇丰投资全速易](https://appshunter.io/ios/app/id1261295769) - [HSBC France](https://appshunter.io/ios/app/hsbc-france/id1301195808) - [HSBC Singapore](https://appshunter.io/ios/app/hsbc-singapore/id1339115277) All apps by HSBC Global Services UK Limited: https://appshunter.io/developer/1112071557 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*