# HSBC China — user reviews

> 88 indexed App Store user reviews of HSBC China by HSBC Bank (China) Company Limited, rated 2.40/5 from 118 ratings.

- Source: https://appshunter.io/ios/app/hsbc-china/id1217785007/reviews
- App overview in markdown: https://appshunter.io/ios/app/hsbc-china/id1217785007.md
- Rating breakdown: 5★ 32 · 4★ 6 · 3★ 5 · 2★ 6 · 1★ 69

## Newest reviews (18 of 88)

### 2/5 — UI updates

*2026-03-29, version 3.68.4*

Make the unified UI the same as other regions!

### 2/5 — Updated far too frequently

*2025-12-03, version 3.64.12*

As IT people don't do proper planning the APP needs updating far too often

### 2/5 — 信用卡功能拆出去多此一举

*2025-12-01, version 3.64.12*

非要把信用卡积分权益功能单独拆出去搞成微信小程序和网页，体验感极差。

### 2/5 — Overly frequent updates

*2025-11-29, version 3.64.12*

Just use it to check some investment once in a while and almost every time I have to update the app. It’s unbelievable.

### 1/5 — Worst banking app ever

*2025-01-30, version 3.53.4*

Service is often unavailable. Useless when you needed the most. Don’t know if it’s the app or the bank but both are terrible

### 1/5 — Rubbish App

*2024-12-25, version 3.52.9*

難用至極！🤮👊

### 1/5 — 最垃圾的银行应用

*2024-05-24, version 3.46.0*

我用过那么多银行这个是最垃圾的，验证又繁琐又卡，最后给你来个系统错误😠

### 1/5 — Really ridiculous

*2024-04-20*

After joining this company, I found its systems were very terrible and outdated

### 1/5 — Wallet 所连接的 app 已下架

*2024-03-30*

汇丰中国信用卡在 Wallet 对应的是已下架的旧版 app，应用图标也是旧的，希望可以更新。借记卡没有问题。

### 1/5 — 更新

*2023-11-28, version 3.40.0*

你天天更新了个啥 更新柠檬

### 2/5 — 无法粘贴密码

*2023-11-27, version 3.40.0*

麻烦把密码粘贴功能加回来，你们把这功能去掉给用密码管理软件的用户带来了非常多麻烦

### 1/5 — 打开超级慢

*2023-10-08, version 3.38.3*

超级慢 而且会无缘无姑退出。。请赶快请好的工程师upgrade一下吧。真的想转银行了

### 1/5 — Rubbish

*2023-09-14*

The worst banking service app you can ever imagine. Defective and broken.

### 1/5 — 屎一样的用户体验

*2023-09-11, version 3.37.1*

疯狂退出，根本进不去。好几天了，连个投诉反馈的地方都没有。

### 1/5 — Fails constantly outside ML China

*2023-09-05, version 3.37.1*

This app constantly fails when i’m in Hong Kong. Works fine only when i’m back in Shanghai. Constantly reports “link and Laugh error” no matter if I use PIN or faceID to login.

### 1/5 — 特别卡登陆不上去

*2023-08-31, version 3.37.1*

不知道怎么回事一直卡

### 1/5 — Nothing works

*2023-06-21, version 3.34.3*

Trouble launching, keep crashing and sending you in loops instead of getting things done. Nothing works… the usual HSBC experience

### 1/5 — 小学生水平app

*2023-06-19, version 3.34.3*

一直搞密码什么，慢的让人怀念幼儿园时14.4kbps 电话线时代

## Most critical reviews (10 lowest-rated)

### 1/5 — 充值后验证码界面卡死，非常糟糕的体验

*2026-05-14, version 3.68.12*

充值后验证码界面卡死

### 1/5 — 牛魔的一天到晚强制更新

*2026-04-23, version 3.68.4*

哪里找的nc领导和pm赶紧开了

### 1/5 — 跟坨屎一样

*2026-04-04, version 3.68.4*

连个信用卡账单查询都删了，脑子抽风了

### 1/5 — 垃圾

*2026-02-02, version 3.66.0*

隔三差五更新，还不好用，卡得要命

### 1/5 — 返回上一页

*2026-01-20, version 3.65.19*

这app太难用了，在iPhone连左滑返回上一个页面都不支持

### 1/5 — 太难用了

*2025-11-26, version 3.64.12*

太难用了

### 1/5 — Transfer function issiue

*2025-10-20*

Transfer function have issue. When evertime time to enter my password, continue bottom will disappear, then I cannot make any transaction.

### 1/5 — Not working! Cannot be updated!! What’s happening! It just affects the usage of my bank account!

*2025-10-14, version 3.63.0*

Terrible!

### 1/5 — 转账体验太差

*2025-04-27, version 3.56.0*

多学内地银行，用6位支付密码确认转账，难道没客户吐槽你们体验差劲吗？！每次转账都输一长串登陆密码，优化一下啊！

### 1/5 — 刚进入后被退出

*2025-04-01, version 3.56.0*

这个软件不能用。刚登陆 还没看余额 就被退出。说长时间未操作。也无法联系你们解决。

## Most praised reviews (10 highest-rated)

### 5/5 — 希望名称修改为HSBC CN和别的国家同步下。

*2025-05-24, version 3.58.0*

希望名称修改为HSBC CN和别的国家同步下。

### 5/5 — Great update

*2023-07-06*

Now just need one password and you can get in with no hassle. Although you need to do some tasks from the counter, it is still considered a great leap forward from the last version and I don't need to generate password anymore at least on mobile.

### 5/5 — Gets the job done, don’t expect anything fancy

*2021-09-23*

Gets the job done, don’t expect anything fancy

### 5/5 — Loving it 🥰

*2021-07-15, version 3.11.0*

The app is seamless experience, thanks need more features to make user friendly

### 5/5 — 新app

*2021-06-23, version 3.10.0*

新的app界面比以前清爽了许多，登录也顺畅了。

### 5/5 — 必须好评

*2021-06-22*

新版本界面简洁美观，速度有很大提升，功能用着很顺手。汇丰越做越好！

### 5/5 — Super fast than ever

*2021-06-22*

It’s dam fast than ever also with a fresh look. love it!

### 5/5 — 新版本很好

*2021-06-22*

新版本比旧版本更加简洁了，速度更快了，可以看出产品进行了优化，最棒的是现在可以在一个窗口里看到了我所有账户的情况，以前需要分开看存款和信用卡账户，方便多了！似乎信用卡的服务也更稳定了，没像以前经常还个款都遇到错误！产品团队，加油鸭！

### 5/5 — 希望一直坚持改进

*2020-05-29*

信用卡的还需要进步

### 5/5 — 软件不错，但是光信用卡用户不让登陆

*2019-04-02*

软件不错，但是光信用卡用户不让登陆，还要用那个山寨版的信用卡客户端，不知道汇丰怎么想的

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*