# HSBC EG

> Mobile banking app for HSBC Egypt and Sri Lanka accounts. (iPhone/iPad app by HSBC Technology & Services USA.)

- Source: https://appshunter.io/ios/app/hsbc-eg/id565993818 (this page in markdown: same URL + `.md`)
- Developer: [HSBC Technology & Services USA](https://appshunter.io/developer/565993821)
- Category: Finance, Business
- Price: Free
- Rating: 1.40/5 from 2,330 App Store ratings · 1,029 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 98 MB
- Languages: American English, Arabic, Armenian, French (France), Greek, Indonesian, Chinese (Simplified, China), Latin American Spanish, Chinese (Traditional, Hong Kong SAR China), Vietnamese
- Released: 2012-10-23
- Data updated: 2026-08-15
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/hsbc-eg/id565993818/reviews.md

## What is HSBC EG?

This app is for customers with accounts in Egypt.

For other countries or territories, you'll need to download your own local HSBC Mobile Banking app. 

Manage your money on the move and around the clock with this secure personal banking app from HSBC. 

You can:

• log on to your account around the world
• view your account balances and transaction history
• move money

Exact features depend on the services available in your country. 

Find out more about the app, including details of the permissions we request, here: https://m.mobile15.hsbc.com/pages/mobile-banking.html

This app is not intended for distribution, download or use by any person in any jurisdiction, country or region where the distribution, download or use of this material is restricted and wouldn’t be permitted by law or regulation. 

We may not be authorised to offer or provide you with the products and services available through this app in the country or region you’re located or resident in.

## Key features

- Global account login
- View account balances
- Check transaction history
- Transfer funds
- Secure personal banking

## What do users think of HSBC EG?

Overall sentiment: negative

**Pros**

- 🚀 Fast balance check
- 👍 Ability to see all accounts in one place
- 🔒 Secure login process

**Cons**

- 🐛 Frequent crashes and bugs
- 👎 Outdated and clunky user interface
- ⏱️ Slow performance and long load times
- 🚫 Limited functionality compared to website
- 💻 Requires separate login from website

**Commonly reported bugs**

- Inability to generate digital security code
- Inconsistent behavior when logging in
- Unreliable mobile check deposit feature

**Most requested features**

- Add biometric login options (Face ID, Touch ID)
- Improve transaction history and statement viewing
- Allow setting up new payees and standing orders
- Integrate mobile check deposit functionality

## Recent user reviews (10 of 1,029)

All indexed reviews: https://appshunter.io/ios/app/hsbc-eg/id565993818/reviews.md

### 1/5 — Too old fashioned and useless

*2026-07-26, version 1.5.41.3*

It's a shame that HSBC Egypt still uses this old fashioned and outdated app. The app is absolutely useless. 
It's really annoying! 
Pls update your app!!!!!

### 1/5 — Very poor and old

*2026-06-27, version 1.5.41.3*

Very poor and old crafted app not suitable to use in 2026 it’s like you are using a Microsoft Windows 95

### 1/5 — The worst

*2026-04-30, version 1.5.41.2*

Easily the worst app I’ve used. It hardly opens, and on the rare occasion that it even does, it’s completely useless. You can’t get anything done.

### 1/5 — Would love to rate

*2026-01-26, version 1.5.41.2*

…however, I cannot login. Asking “what is your memorable answer” is not helpful when you do not provide the corresponding question. There are no alternatives - use of key, passkey, reset and spinning on hold with customer service doesn’t help. Same problems with the website.

Please update the app to be more robust.

### 1/5 — Log in Headache

*2025-12-06, version 1.5.41.2*

This application has the most stupid way to log in

### 1/5 — Ugliest 2001 banking app

*2025-10-09, version 1.5.41.2*

Bad functionality bad UI

### 1/5 — Very outdated

*2025-10-03, version 1.5.41.2*

The app looks like apps were 15 years ago.

It’s crazy that HSBC as an international entity never considered updating it

### 1/5 — Old and embarrassing App

*2025-09-24, version 1.5.41.2*

Many people wrote reviews here 9 years ago saying the App is old. Well, it has been changed. It is now ancient. They should deploy it to the Apps museum instead of App Store. 

Just logging in requires a password memorised and the number representing the order of every letter in the password. Seriously guys, can’t you update it to be Face ID login? 

And that’s one example. Compared to other HSBC apps I have in my other HSBC accounts, this App is the Dinosaur of HSBC Apps.

### 1/5 — Very bad

*2025-09-04, version 1.5.41.2*

The app is too old, very difficult to use. At least add the biometric login.

### 1/5 — Scam & fraud

*2025-08-10, version 1.5.41.2*

Dont banking with them specially Sri lanka. Credit card scammers. Credit Card beggars.  Should ban from apple app store. If once go forever you have to pay for them. they keep adding cents by cents without knowing you. after years later you have to pay big amounts without even knowing or any statements.

## Frequently asked questions about HSBC EG

### What does this app do?

This app allows customers with HSBC accounts in Egypt or Sri Lanka to manage their finances on the go. You can log in to your account from anywhere in the world, view your account balances and transaction history, and move money between accounts.

### What are the key features of this app?

Key features include the ability to log on to your account globally, view real-time account balances, review your transaction history, and perform money transfers. The exact features available may depend on the services offered in your specific country.

### Is this app free to download and use?

The app is free to download. While the description doesn't explicitly detail in-app purchases, it mentions 'free with in-app purchases' as the monetization model, suggesting some features or services might incur costs.

### Which countries is this app intended for?

This app is specifically designed for customers with HSBC accounts in Egypt or Sri Lanka. For customers in other countries, a separate local HSBC Mobile Banking app is required.

### Can I use this app if I am not in Egypt or Sri Lanka?

Yes, you can log on to your account from around the world using this app, provided you have an HSBC account in Egypt or Sri Lanka. However, the app is not intended for distribution or use in jurisdictions where such use is restricted by law or regulation.

## Version history (last 5 releases)

### 1.5.41.4 — 2026-08-06

This update includes some feature optimizations and enhancements to the customer experience.

### 1.5.41.3 — 2026-05-07

This update includes some feature optimizations and enhancements to the customer experience.

### 1.5.41.2 — 2025-06-11

This update includes some feature optimizations and enhancements to the customer experience.

### 1.5.41.1 — 2025-05-13

This update includes some feature optimizations and enhancements to the customer experience.

### 1.5.41 — 2024-12-11

This update includes some regular bug fixes and enhancements to the customer experience.

## Apps similar to HSBC EG

| App | Rating | Price | Category |
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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*