# HSBC Entertainer — user reviews > 60 indexed App Store user reviews of HSBC Entertainer by THE ENTERTAINER FZ-LLC, rated 4.80/5 from 2,491 ratings. - Source: https://appshunter.io/ios/app/hsbc-entertainer/id859920921/reviews - App overview in markdown: https://appshunter.io/ios/app/hsbc-entertainer/id859920921.md - Rating breakdown: 5★ 2,146 · 4★ 262 · 3★ 45 · 2★ 13 · 1★ 25 ## What do users think of HSBC Entertainer? Overall sentiment: positive **Pros** - 🍔 Delicious food - 👍 Attentive staff - 🤝 Great service - 🌟 Excellent experience - 💰 Great value - 🎉 Enjoyable entertainment **Cons** - 🐛 App not working - 💸 Expensive offers - 🔍 Difficult to use - 📢 Too many ads **Commonly reported bugs** - App crashes on iOS 13 - Search function not working - Location selection not working **Most requested features** - Offline mode - Improved search functionality - More restaurant options ## Newest reviews (11 of 60) ### 2/5 — Too Many Advertisements *2022-08-12, version 3.4* This app is okay, but constantly popping up annoying adds that need to be ignored. Even diverting my attention to this review prompted another ad. Advertising is the lowest form of revenue generation. ### 4/5 — Amazing solution - struggling with the search *2022-03-16* So glad we discovered this app. We were going to purchase anyway. Search features are not great on the app, small price to pay ### 4/5 — Very difficult to use doesn’t pickup location *2021-03-28* Difficult to use ### 2/5 — Abu Dhabi offers *2021-02-12, version 3.2.7* This year offers in Abu Dhabi are not interesting ### 4/5 — Deals less than before otherwise 5 stars *2020-07-18* They used to have more and better deals than before. ### 5/5 — Maven spa *2020-02-29* Just had a signature massage, absolutely fantastic excellent staff very professional will highly recommend. ### 2/5 — Needs an update for iOS 13 *2019-09-29* Search doesn’t work on iOS 13. Whenever you click on the search function screen goes white and have to force quit app and restart. ### 5/5 — Search functionality *2019-09-27, version 3.2.1* Can’t search in the new version, screen just goes blank. iOS 13 ### 3/5 — Search function horribly broken in iOS 13 *2019-09-27, version 3.2.1* Hey guys, it's time to put out an update for iOS 13, the search function gives tree white screen of death, which leaves no choice but to quit the app and restart. ### 2/5 — Search bar not working *2019-09-26* App was great until new iOS released, now not able to search at all and need to restart app each time you try and search! ### 2/5 — Glitch in the search bar *2019-09-25* I’m trying to use the app on the latest IOS version and the search bar doesn’t work.. ## Most critical reviews (10 lowest-rated) ### 1/5 — App Didn’t work *2023-10-21* I tried to use the app tonight and it didn’t work for me, when I called HSBC they said the app is being updated (surprisingly at dinner time) and they never informed their customers so had to pay the full amount to the restaurant. HSBC is not ready to compensate as well which is a surprise to me as it’s their fault if the app didn’t work at the right time… very bad experience :( ### 1/5 — App is not working *2023-10-14* App is not working anymore. **Developer response:** Hi there, Thanks for picking this up and for bringing it to our attention. We're escalating it with the team right now. We appreciate the feedback and are always looking to improve the app. Please reach out to help@theentertainerafrica.com should you have any other thoughts or comments. ### 1/5 — Forgot password *2023-01-05* After entering email it does not have submit button to enable receive new password link. Unable to sign in. ### 1/5 — Poor app reliability *2022-06-03* Last few months the app keeps kicking me out. Tonight it took payment, but no order is showing. ### 1/5 — Does not work after New Year *2021-01-03* There are no dine in deals at all anymore - zero. its a massive bug somehow related to their data update for 2021. Big deal as I can’t utilize any deals anymore. This is a data issue as it happens on other devices/platforms too ### 1/5 — Useless app. Doesn’t work. *2020-06-30, version 3.2.4* App doesn’t open. Gets stuck on loading screen. Entertainer get your act together. Your apps are horrendous. ### 1/5 — No search option iOS 13 *2019-10-04, version 3.2.2* The search option is not there anymore as the screen goes blank once you try to search anything so this app is effectively pretty much useless for now. ### 1/5 — Poor and useless offers *2019-09-27, version 3.2.1* Most of the offers are useless and do not add real value. Then when I tried to use the offers, the restaurant employees were not aware of the entertainer program. So what is the point?!!! Just a scam. ### 1/5 — Doesn’t work with ios13 *2019-09-26, version 3.2.1* Unable to search since iOS 13 ### 1/5 — A big scam in Egypt *2019-04-25, version 3.1* I have been trying to use the hotel offers in Egypt, it’s useless when the rate is double the normal rate if you will take the entertainer free night offer, so it is basically useless, happens over and over with different hotels, seems that the hotels deals are a scam. ## Most praised reviews (10 highest-rated) ### 5/5 — Delicious *2024-05-06* The arancini and potato croquette starters were amazing and our pasta main courses were delicious! Our server Lara was very attentive throughout, checking in to make sure everything was ok. Thank you Lara! Great food and professional and attentive staff, thank you Massimos! ### 5/5 — HSBC entertainment outstanding *2024-03-19* It’s really great made us experience different restaurants ### 5/5 — Simply amazing *2024-01-29* Best companion to HSBC card. ### 5/5 — Thai Chi is awesome *2023-12-17* Staff are great and so is the food. Were lovely to our kids too! ### 5/5 — Big Smoke Burger *2023-01-18* Excellent burger & service. ### 5/5 — Stratos *2022-12-02, version 3.7* Great crew and lovely ambience. ### 5/5 — Excellent Service *2021-08-14* The food was tasty and for lunch I love the choice of half portions! Service from Jaquelyn was excellent. We will definitely return. ### 5/5 — iPhone 12 issue *2020-11-07* There seems to be an issue with this app on iPhone 12 can you advise when next update will be thanks ### 5/5 — Iphone 11 *2020-07-28* Doesn’t seem to open on iphone 11. ### 5/5 — Very good food and service *2020-07-02* Have been here 3 times and it never disappoints. Definitely worth it --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*