# HSBC France — Mobile banking

> Mobile banking app for managing HSBC accounts, transactions, and services. (iPhone/iPad app by HSBC Global Services UK Limited.)

- Source: https://appshunter.io/ios/app/hsbc-france/id1301195808 (this page in markdown: same URL + `.md`)
- Developer: [HSBC Global Services UK Limited](https://appshunter.io/developer/1112071557)
- Category: Finance, Business
- Price: Free
- Rating: 4.55/5 from 3,260 App Store ratings · 59 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 107 MB
- Languages: English, French
- Released: 2018-04-09
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/hsbc-france/id1301195808/reviews.md

## What is HSBC France?

We have worked particularly on navigation simplicity and fluidity, taking into account all of your comments.
We continually make improvements to the app and regularly add new features.
Please don't hesitate to leave your comments and tell us what you think!

- THE MAIN FEATURES -

SECURITY
The app uses Secure Key to manage your accounts in complete security.
To log in quickly and simply, use Touch ID or Face ID, depending on which iPhone you have.

CONSULTATION
View all your accounts at a glance with your transaction summary and details.
Easily find a transaction thanks to quick search.
Finally, Global View lets you view all of your HSBC accounts across the world.

THIRD PARTY
View your third parties' account balances, and access their transaction history for their current accounts, savings and differed debit cards.

TRANSFERS
Make immediate, deferred or regular transfers in France and abroad, in Euro and in other currencies.
Share transfer's details with your beneficiary.
Add your payees and make instant payments (with Secure Key Mobile activated).
Global Transfers lets you carry out free and instant transfers between your HSBC accounts from one country to another.

CARDS
View your debit or credit card information.
In the case of loss or theft, you can block the card directly in the app.
Request a temporary increase of your withdrawal and spending limits temporarily if needed.

ONLINE PAYMENTS CODE
View or change your personal code to secure and complete your online payments.

STATEMENTS AND DOCUMENTS
Download your IBAN in PDF.
You can also share a text version to your friends so they can copy/paste your IBAN when they add you as a beneficiary. Make it easy for them.
View and download your statements and documents.

CONTACT
Contact us via secure messaging: it allows you to view, reply, delete or send messages with complete confidentiality.
Book appointments while choosing the time slot that best suits you.
Call our advisers.
Find the nearest branch and its opening hours.

PROFILE
View and update your personal and financial details.

SUBSCRIPTIONS
Open a savings account directly from your mobile app.

INVESTMENTS
View the details of your life insurance policies (access from the home screen by selecting a policy) and access the stock market via HSBC Invest.

CROSS BORDER BANKING
This App is designed for use by HSBC Continental Europe in France. The products and services represented within this App are intended for HSBC customers in France.

This App is provided by HSBC Continental Europe in France ('HSBC in France') for the use of existing customers of HSBC France. Please do not download this App if you are not an existing customer of HSBC Continental Europe.

HSBC Continental Europe is authorised and regulated in France by the Central European Bank.

If you are outside of France, we may not be authorised to offer or provide you with the products and services available through this App in the country or region you are located or resident in.

This App is not intended for distribution, download or use by any person in any jurisdiction, country or region where the distribution, download or use of this material is restricted and would not be permitted by law or regulation.

## Key features

- Secure login with Touch ID/Face ID
- View account balances and transaction history
- Make domestic and international transfers
- Block lost or stolen cards
- Download statements and IBAN
- Secure messaging with customer support
- Manage investments and life insurance

## What do users think of HSBC France?

Overall sentiment: positive

**Pros**

- 🚀 Easy to use
- 🚀 Intuitive and user-friendly
- 🚀 Excellent functionality
- 🚀 Seamless experience
- 🔒 Secure login process
- 💡 Great for expats and global banking

**Cons**

- 🐛 Occasional crashes and technical issues
- 🐛 Lacking some functionalities compared to other banking apps
- 🐛 Outdated user interface and design
- 🐛 Complicated security and login process
- 🐛 Poor customer service and communication

**Commonly reported bugs**

- Login screen freezes
- Incompatibility with older devices
- Inability to access account due to unexpected freezes

**Most requested features**

- Ability to reply to messages within the app
- Landscape mode for tablet devices
- Improved transaction tracking and real-time updates
- More customization options and personalization

## Recent user reviews (10 of 59)

All indexed reviews: https://appshunter.io/ios/app/hsbc-france/id1301195808/reviews.md

### 5/5 — Easy to use

*2023-12-09*

Great app, easy to use and to find information !
One of the easiest amongst the different bank

### 5/5 — Faultless Tool for Expats

*2023-09-27*

An English-speaker relocating to France, I had been told that HSBC was THE bank of choice for expatriates. The HSBC mobile app extends those capabilities, giving me all the tools I need for daily banking. Intuitive and available, it’s been a great asset and relationship-builder.

### 4/5 — Good Improvement

*2023-09-12*

Remains easy to use, user friendly, still few functionalities missing, but observed improvements such third party accounts, information and services

### 5/5 — Very easy to use the app on my cell phone with full functionality

*2023-08-26*

Excellent !  Super intuitive and high functionality. I don’t need to use my PC at all!

### 5/5 — HSBC app

*2023-08-04*

Incredibly easy and efficient, this application is only available in this banking group. Made my life so much easier.

### 5/5 — Great app

*2023-08-04*

I especially appreciate the ease with which I can make transfers between global accounts, and at no additional cost. 
Thank you HSBC.

### 5/5 — Very User-Friendly!

*2023-08-04*

The HSBC app makes online banking a breeze. I find the app to be very user-friendly, the design of the interface is intuitive and the layout is easy on the eyes, i.e., older eyes.  Thank you for simplifying banking!

### 5/5 — A good and intuitive banking App

*2023-07-05*

Good design, nice graphics and easy to find your way around.  If is also great if you have other HSBC account elsewhere.

### 5/5 — Very easy to use the app on my cell phone with full functionality

*2023-07-01*

Excellent !

### 5/5 — Always reliable

*2023-06-25*

Excellent cell phone app - easy to use - excellent personal service at St Tropez branch. Merci bien

## Frequently asked questions about HSBC France

### What can I do with the HSBC France app?

The HSBC France app allows you to securely manage your accounts, view transaction summaries and details, and easily search for specific transactions. You can also make immediate, deferred, or regular transfers in France and abroad, manage your debit or credit cards including blocking them in case of loss or theft, and view or download your statements and documents.

### How secure is the HSBC France app?

The app prioritizes security by using Secure Key for account management and allows for quick and simple login using Touch ID or Face ID on compatible iPhones. It also offers secure messaging for confidential communication with customer support.

### Can I use this app if I'm not an HSBC customer in France?

No, this app is specifically designed for existing customers of HSBC Continental Europe in France. If you are outside of France, HSBC may not be authorized to offer the products and services available through this app in your location.

### How can I contact customer support through the app?

You can contact HSBC France through the app via secure messaging, allowing you to view, reply, delete, or send messages with complete confidentiality. You can also book appointments with advisers, call them directly, or find the nearest branch and its opening hours.

### What are the costs associated with using the HSBC France app?

The application itself is free to download and use. While the app facilitates various banking operations, specific fees for transactions like international transfers may apply based on your account terms and conditions. Global Transfers between your HSBC accounts in different countries are highlighted as free and instant.

## Version history (last 5 releases)

### 2.36.1 — 2023-10-25

We have fixed a few bugs to provide you the best possible experience.

Keep sending us your feedback. We read all of them!

### 2.36.0 — 2023-10-16

We have fixed a few bugs to provide you the best possible experience.

Keep sending us your feedback. We read all of them!

### 2.35.0 — 2023-09-25

Your Livret A has reached the account limit? Open a Livret HSBC 2 A directly in the 'Subscriptions' menu.
We have also fixed a few bugs and added minor enhancements.
Keep sending us your feedback. We read all of them!

### 2.34.2 — 2023-07-25

We have fixed a few bugs to provide you the best possible experience.

Keep sending us your feedback. We read all of them!

### 2.34.1 — 2023-07-20

We have fixed a few bugs to provide you the best possible experience.

Keep sending us your feedback. We read all of them!

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## More apps by HSBC Global Services UK Limited

- [HSBC HK Mobile Banking](https://appshunter.io/ios/app/hsbc-hk-mobile-banking/id1164066737)
- [HSBC UK Mobile Banking](https://appshunter.io/ios/app/hsbc-uk-mobile-banking/id1220329065)
- [香港汇丰投资全速易](https://appshunter.io/ios/app/id1261295769)
- [HSBC Canada](https://appshunter.io/ios/app/hsbc-canada/id1301204837)
- [HSBC Singapore](https://appshunter.io/ios/app/hsbc-singapore/id1339115277)

All apps by HSBC Global Services UK Limited: https://appshunter.io/developer/1112071557

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
