# HSBC Indonesia

> Secure mobile banking for HSBC Indonesia customers with card, transfer, and investment features. (iPhone/iPad app by HSBC Global Services (UK) Limited.)

- Source: https://appshunter.io/ios/app/hsbc-indonesia/id1544734144 (this page in markdown: same URL + `.md`)
- Developer: [HSBC Global Services (UK) Limited](https://appshunter.io/developer/1112071557)
- Category: Finance
- Price: Free
- Rating: 4.80/5 from 141 App Store ratings · 10 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 483 MB
- Languages: American English, Indonesian
- Released: 2023-01-03
- Data updated: 2026-08-14
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/hsbc-indonesia/id1544734144/reviews.md

## What is HSBC Indonesia?

The HSBC Indonesia Mobile Banking app has been built with reliability at its heart.
With the app designed specifically for our customers in Indonesia, you can now enjoy a secure and convenient mobile banking experience.

Key features:
•	Card Activation & Manage PIN – Activate & manage PIN for your credit cards anytime, anywhere.
•	Register HSBC Indonesia Mobile Banking - register and access our mobile banking services directly through HSBC Indonesia Mobile Banking app.
•	Secure and easy log on with biometrics or 6-digit PIN
•	View your accounts at a glance
•	Send money conveniently - make local currency transfers between your own HSBC accounts or to other domestic accounts
•	Insurance dashboard: Clear, concise, and simplified insurance dashboard anytime anywhere! View your HSBC-Allianz insurance policy information within your mobile device.
•	DIAO : Open securities account to start investing in mutual funds and bonds.
•	Manage devices and security settings
•	Optimised for accessibility

Download HSBC Indonesia Mobile Banking app now to enjoy digital banking on the go!

Important information:
This App is provided by PT Bank HSBC Indonesia (“HSBC Indonesia”) for use of existing customers of HSBC Indonesia only.  Please do not download this App if you are not an existing customer of HSBC Indonesia.
HSBC Indonesia is licensed and supervised by Financial Services Authority (OJK).
Please be aware that HSBC Indonesia is not authorised or licensed in other countries for the provision of the services and/or products available through this App. We cannot guarantee that the services and products available through this App are authorised to be offered in other countries.

## Key features

- Card activation and PIN management
- Secure biometric or PIN login
- View accounts at a glance
- Local currency transfers
- Insurance dashboard
- Open securities accounts for investments
- Manage devices and security settings

## Recent user reviews (10 of 10)

All indexed reviews: https://appshunter.io/ios/app/hsbc-indonesia/id1544734144/reviews.md

### 5/5 — Very Convenient

*2026-04-22*

Very convenient overall, but it would be even better if web-based login access were available for easier and more flexible use.

### 1/5 — Outdated app

*2026-04-16*

This app
Is disappointing. Outdated, no QRIS no functionality beyond the very basics.

### 1/5 — Poor app

*2026-01-12, version 3.65.0*

So limited on what a customer can do on this app compared with the hsbc uk version. Really poor

### 1/5 — Trouble withcard

*2025-10-14*

I closed the account because of constant card problemd

### 4/5 — How do I delete entries in my “Payee List”?

*2025-03-04*

Repeatedly gets error message that my “payee list” is full and advised me to delete some entries in that list. I sent multiple requests for help on how I can do this very simple task, but never get a response.
Please advise.

### 3/5 — Not easy banking app

*2025-02-03, version 3.50.0*

Very complicated system for doing banking transactions.

### 3/5 — Improving, but Need More!

*2024-10-08*

- QRIS payment, from debit, credit and etc.
- In-app notification, replacing unnecessary SMS fee.
- Live chat, for contacting customer service.

### 4/5 — good application but!

*2023-10-19*

i like the application but we need more functions like Qris , electronic money. thank you

### 3/5 — Improving, but need more!

*2023-10-16*

HSBC ID app has been improving lately following common features HBSC app globally. However, there are some locally features need to be added:
- QRIS payment, from debit, credit and etc.
- Global transfer, for across HBSC accounts globally.
- Card management, for lock, limit, setup.
- In-app notification, for replacing unnecessary SMS notification fee.
- Chat bot, for simplifying customer service.

As a leading international bank, I am sure HBSC ID app is capable for this.

### 4/5 — Great job on the new app, but…

*2023-02-14*

The new app looks amazingly clean and simple. I have been using it for a few days, and my only advice for now is to add some features, such as viewing past transfers and payments, downloading and sharing transfer or payment receipts, and adding more top-up and bill pay vendors. I really want to use my HSBC account for almost everything, but I just can’t due to the limited features on the app. For that reason, I am giving four stars this time. Can’t wait for the next update :)

## Frequently asked questions about HSBC Indonesia

### Is HSBC Indonesia secure for mobile banking?

Yes, HSBC Indonesia is designed with reliability at its heart, offering secure and easy log on with biometrics or a 6-digit PIN. The app is provided by PT Bank HSBC Indonesia, which is licensed and supervised by the Financial Services Authority (OJK).

### What types of transactions can I perform with HSBC Indonesia?

You can activate and manage PINs for your credit cards, view your accounts, send money via local currency transfers between your own HSBC accounts or to other domestic accounts, and open a securities account to invest in mutual funds and bonds.

### Can I view my insurance policies through HSBC Indonesia?

Yes, the app features a clear and simplified insurance dashboard where you can view your HSBC-Allianz insurance policy information directly on your mobile device.

### Who is eligible to download and use the HSBC Indonesia app?

This app is provided for use by existing customers of HSBC Indonesia only. If you are not an existing customer, you should not download this app.

### What devices are supported by HSBC Indonesia?

The HSBC Indonesia app is supported on iPhone, iPad, and iPod devices, as indicated by its compatibility with these platforms.

### How often is HSBC Indonesia updated?

The latest version of HSBC Indonesia is 3.66.0, and it was last updated on January 28, 2026. This indicates a commitment to regular updates and maintenance.

### What is the user rating for HSBC Indonesia?

HSBC Indonesia has a high user rating of 4.9 stars based on 122 ratings, suggesting a very positive user experience and satisfaction with the app's features and performance.

### Does HSBC Indonesia offer investment options?

Yes, through the DIAO feature, you can open a securities account to start investing in mutual funds and bonds directly within the HSBC Indonesia mobile banking app.

## Version history (last 5 releases)

### 3.72.0 — 2026-07-15

To enhance your mobile banking experience, we’re constantly improving our app. This update includes:

Bug fixes and performance enhancement

### 3.69.0 — 2026-04-28

To enhance your mobile banking experience, we’re constantly improving our app. This update includes:

Bug fixes and performance enhancement

### 3.66.0 — 2026-01-28

Your HSBC Indonesia app has been upgraded with new features :
•	View All your wealth transactions with configurable display on wealth dashboard
•	Bug fixes and enhancements to improve your banking experience

### 3.65.0 — 2025-12-09

Your HSBC Indonesia app has been upgraded with new features :
•	Enhanced security to protect your account from unauthorized access : cool-off period now applies after device set up.
•	Bug fixes and enhancements to improve your banking experience

### 3.64.0 — 2025-11-13

Your HSBC Indonesia app has been upgraded with new features
•	Delete your saved payees directly from the app.
•	Update the maturity instructions of your term deposit accounts.
•	Download transaction history from your selected account

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| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [DBS digibank Indonesia](https://appshunter.io/ios/app/dbs-digibank-indonesia/id1170988769) | 4.2 (252) | Free | Finance |
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## More apps by HSBC Global Services (UK) Limited

- [HSBC HK Mobile Banking](https://appshunter.io/ios/app/hsbc-hk-mobile-banking/id1164066737)
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- [HSBC France](https://appshunter.io/ios/app/hsbc-france/id1301195808)
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- [HSBC HK Reward+](https://appshunter.io/ios/app/hsbc-hk-reward-plus/id1315948639)

All apps by HSBC Global Services (UK) Limited: https://appshunter.io/developer/1112071557

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*