# HSBC Qatar — user reviews > 46 indexed App Store user reviews of HSBC Qatar by HSBC Global Services (UK) Limited, rated 4.50/5 from 508 ratings. - Source: https://appshunter.io/ios/app/hsbc-qatar/id1459835626/reviews - App overview in markdown: https://appshunter.io/ios/app/hsbc-qatar/id1459835626.md - Rating breakdown: 5★ 415 · 4★ 32 · 3★ 16 · 2★ 10 · 1★ 35 ## What do users think of HSBC Qatar? Overall sentiment: negative **Pros** - 🔒 Strong security and fraud protection focus - 👍 Simple and clean user interface design - 💱 Good exchange rates for currency conversion - 🌍 Seamless international transfers to global HSBC accounts - 🔐 Face ID authentication works seamlessly - 📱 Easy bill payment functionality **Cons** - ⏱️ Slow transaction processing times - ❌ No Apple Pay, Samsung Pay, or Google Pay support - 📉 Extremely limited app functionality compared to competitors - 🏦 Poor customer service and call center support - 🔄 Frequent forced app updates blocking usage - ⚠️ Inconsistent payment reflection and confirmation - 👤 Inadequate personal banking services - 📱 Outdated and basic app design - 🚫 Missing FAWRAN service support - 💳 Cannot manage cards or travel notifications via app **Commonly reported bugs** - Service not available error after login - App crashes after updates - Payments not reflecting or taking excessive time to reflect - International transfer failures - Inconsistent payment processing during holidays - App requires constant updates before usage allowed **Most requested features** - Apple Pay, Samsung Pay, and Google Pay integration - Add international beneficiaries through app - Transfer between global HSBC accounts via app - Virtual or one-time card generation - Update profile details within app - Travel notification submission through app - Pending transaction visibility - Daily balance display after each transaction - Instant fund transfers instead of next business day processing - FAWRAN service integration - Qatar Mobile Payments (QMP) restoration - Card cancellation functionality in app - IBAN checking within app - Local account transfers via app - More comprehensive premier account benefits ## Newest reviews (14 of 46) ### 3/5 — Weak app *2026-05-18* This app basically serves to see your balance. For everything you need you have to go to online banking through your computer first. Even your bank account information is only available on the website. If you need to update your personal information you have to go to a bank branch, if you need a statement you have to go to your bank branch. For a bank like this, this app should be much better. ### 3/5 — HSBC *2025-03-26* simple app but can’t really do much with the app , can’t add beneficiaries, can’t put travel plans, can’t do much ### 1/5 — Bad and ild service *2025-02-23* Its so old and the transfer taking so much time and it should be in the working hours and still no Apple Pay ### 1/5 — Poor *2024-10-24* Terrible app compared to other banking apps. Need to cancel your card when abroad, can’t do it on the app. Have to call the number. Worst bank app I’ve used. ### 2/5 — Very limited functionality *2024-09-27* Things you can’t do on the HSBC Qatar app: 1. Can’t add international beneficiaries 2. Can’t make transfers between your global HSBC accounts on the app 3. No more Qatar Mobile payments (HSBC QR stopped all QMP) 4. No virtual or one time cards (great fir internet usage) 5. You can’t change your profile details on the app. 6. Can’t submit notice that you’re travelling overseas. They don’t support Apple/Samsung/Google pay on their cards and have no intention of adding this functionality. You can do all of those with other Qatari banks and apps. There is only one reason to use HSBC QR and that is if you have other HSBC accounts around the globe. You can at least transfer to these accounts from their online banking immediately and for free. The limited functions on the app work well. That’s why it’s two stars and not one. But the app itself is limited and basic and just not up to standard compared to other HSBC apps and other banking apps. ### 1/5 — Wire transfer *2024-06-30* That app is too limited regarding bank transfers. It also takes too much time to credit the amount in the beneficiary account. ### 1/5 — Worst bank *2024-06-28* * limited options, not easy to add any payee, ### 3/5 — HSBC *2024-03-07* Nice simple app but can’t really do much with the app such as writing travel plans or adjusting names on the account ### 1/5 — Poor Customer Service *2023-12-19* I have. So called Premier account, but it does no have any benefits. When I go to the local branch for services I end up doing everything myself. ### 1/5 — Payments are never processed immediately *2023-12-07* Useless bank Payments are always withheld till the next working day even if submitted 1st thing in the morning. ### 1/5 — Bare bones basic *2023-05-26* This is the most pathetic bare bones basic app ever. If I didn’t have to transfer money to my accounts in the US and UK, I would be using pen and paper. ### 1/5 — Worst *2023-04-25* Worst app please compare ur app to other banks app n please upgrade U cant even view ur statement clearly ### 1/5 — Bank transfer failure *2023-02-21* International transfer failures continue ### 1/5 — HSBC Qatar App *2023-02-02, version 3.29.0* It requires a lot of improvement, very limited functions and fund transfer options. Cannot compete with other market available banking Apps ## Most critical reviews (10 lowest-rated) ### 1/5 — Most difficult bank in Qatar *2026-03-22* Payments never reflect and you don’t know if the payment was done or not. Sometimes it can take a week to reflect especially in Eid holidays. You need to go into a bank to settle things for everything and personal banking is terrible- basically non existent ### 1/5 — Feature set is severely lacking *2026-03-04, version 3.66.0* Unable to do much on the app in terms of recurring payments etc ### 1/5 — Old fashioned and Inadequate *2026-01-29, version 3.64.7* Very old fashioned app that is barely fit for purpose! ### 1/5 — Slow internal *2026-01-05, version 3.64.7* Transactions ### 1/5 — Updates *2025-09-19* Constant updates required not allowing the application to be used until updated. ### 1/5 — HSBC Qatar App *2025-09-13, version 3.62.0* The App has very limited functionality & HSBC Qatar do not use Apple Pay. Their service is dreadful referring you to the call centre are extremely polite but totally hopeless and I am a premier customer. The only way to get service is to raise complaints. ### 1/5 — Qusad *2025-07-12* I cannot imagine we are in 2025 here in Qatar and you are the only Bank who don’t have FAWRAN service ### 1/5 — From the dark ages app *2025-06-25* From the dark ages application ### 1/5 — No User Friendly App *2025-04-12* How can a person easily understand whats the monthly emi. Axis bank application is so smooth so friendly give you access to all information including emi it shows billed and u billed amount where you know how much u need to pay for the emi amd unbilled amount Please i would request HSBC to make app user friendly and upgrade the app ### 1/5 — Years behind *2025-04-10* Unfortunately this app is years behind compared to apps of other banks. ## Most praised reviews (10 highest-rated) ### 5/5 — Perfect for expats *2026-04-28, version 3.69.0* Just spot on. Transfer from QAR to GBP in seconds. ### 5/5 — جاسم السيد جوال ٥٥٧٧٧٧٩٦ *2025-04-28, version 3.54.0* برنامج تعيس جدا جدا جدا متخلف عن باقي البنوك الاخرى ### 5/5 — Amazing Banking Experience *2025-01-01* HSBC even though sometimes conservative keeps the security of their clients foremost. The app experience is smooth and seamless. Hopefully apple pay will come to the qatar HSBC soon. ### 5/5 — HSBC App Doha *2024-03-27, version 3.42.0* Very easy to navigate, pay bills and transfer money between accounts. Converting money to Sterling or dollar accounts so very simple. Compared exchange rates with money exchanges in City Mall, to my surprise, HSBC gave better rates. One recommendation when payment is made the app does not show pending transactions - this feature should be added. ### 5/5 — Juju *2023-03-24* Simple and clean app. Not to many options kept clear and work’s very well. Face ID just works seamlessly. ### 5/5 — International transfers *2023-03-03* Nice , easy and secure steps Many thanks for making it that way ### 5/5 — App transfer *2022-10-27* First time I used the app to transfer and it worked great. once it gets to my account we shall see Chris Leach ### 5/5 — جاسم السيد *2022-08-20* برنامج تعيس ### 5/5 — Pathetic Service *2022-05-27* Pathetic Service, very unprofessional and not helpful at all… Over charge for international transfers… Very inconvenient banking services… In-Bank, Phone Banking or even Internet Banking… Please try other banks it’s not worth at all… ### 4/5 — Note *2022-02-09* I will give 5 star if instant transaction happened not wait for next working days I might need the money urgently so please think about that. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*