# HSBC Simply Pay

> Unified Payment Interface (UPI) application for secure mobile payments. (iPhone/iPad app by The Hongkong and Shanghai Banking Corporation Limited, India (HSBC India).)

- Source: https://appshunter.io/ios/app/hsbc-simply-pay/id1276584690 (this page in markdown: same URL + `.md`)
- Developer: [The Hongkong and Shanghai Banking Corporation Limited, India (HSBC India)](https://appshunter.io/developer/1276584689)
- Category: Finance
- Price: Free
- Rating: 3.80/5 from 13 App Store ratings · 64 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 42 MB
- Languages: American English
- Released: 2017-09-22
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/hsbc-simply-pay/id1276584690/reviews.md

## What is HSBC Simply Pay?

Unified Payment Interface (UPI) Application by HSBC

## Key features

- Unified Payment Interface (UPI) support
- Secure money transfers
- Bill payment functionality
- Mobile payment solution
- HSBC India integration

## Recent user reviews (10 of 64)

All indexed reviews: https://appshunter.io/ios/app/hsbc-simply-pay/id1276584690/reviews.md

### 4/5 — Best app but interface is slow

*2026-07-24*

With the offers and promotions this is the best UPI payment app on the market. The areas where the app lack are - 
1. On the interface response time-  it takes a while to load the app, also the network optimisation is  not quick also while making the payment the beneficiary details post QR scan is a bit slow.
2. There should be zoom feature integration with the camera to lookup the QR codes which are bit far from us.
Please note - That being said let’s not take away the ease of transaction and rewards which HSBC is providing. Still one of the best app. A humble request to the team to improve in the interface interactive  response time.

**Developer response:** Hello, we appreciate your feedback. We are in the process of continuously upgrading our digital capabilities. We will keep adding new features on an ongoing basis. ^Mishal

### 5/5 — Scope of Improvement is there

*2026-07-24*

I really like the app because of the cash backs but please make the app faster it takes time to load and make the interface more appealing to the eyes it looks like we are using some lite version of the application.
If possible please provide cash back on rupay credit UPI payments also.

### 1/5 — Stuck at Registration. Not able to register on app

*2026-07-20*

I am stuck at the registration process itself. The entire onboarding experience has been extremely frustrating and time-consuming.

It’s been over a week, and I still haven’t been able to log in to the app. On the “Re-verify Device” screen, I consistently receive the message: “Request couldn’t be processed due to technical reasons. Please try later”

If users cannot even complete the registration and device verification process, it’s hard to have confidence in the rest of the app experience. After spending so much time just trying to get access, I can only wonder what other hurdles might appear once I finally manage to log in.

A banking app should provide a smooth and reliable registration process, especially for existing customers. Unfortunately, my experience so far has been very disappointing.

### 3/5 — Clean Interface But Slow App with Annoying Marketing Notifications 📣

*2026-07-15*

This app is good. I like the clean interface but its speed is not upto the mark. Opening app takes time comparatively and don’t know why but never gets open in first instance, always need to open-close-open again otherwise it will remain stuck at opening page, even then it takes longer to load the app than other available options in the market. Also the popup advertising notifications are really annoying. There should be options to disable such notifications.

**Developer response:** Hello, We appreciate your feedback. We are in the process of continuously upgrading our digital capabilities. We will keep adding new features on an ongoing basis. ^Sowmya

### 5/5 — App is good but needs more recognition

*2026-06-10*

App is fine but whenever I try to make an online purchase and check out by UPI, SimplyPay doesn’t show up as an option. Nowadays the websites are not allowing us to even put in a UPI ID to trigger payments. This needs to be addressed please

### 1/5 — Worst App

*2026-06-06, version 45.0*

1. Poor User Experience• This application has proven to be the worst I have ever used due to repeated restrictions and limitations.

2. Usage After a Gap• Whenever I attempt to use the app after a few days, or even after two weeks, the same issue arises.

3. Transaction Limitation in First 24 Hours• The application consistently displays a notification stating that money transfers cannot exceed ₹5,000 within the first 24 hours.

4. Restriction Over 72 Hours• Furthermore, within a 72‑hour period, the app restricts transactions to a maximum of ₹15,000 only.

5. Overall Impact• These limitations make the app highly inconvenient and unsuitable for regular financial transactions.

### 4/5 — Best app but interface is slow

*2026-05-27, version 45.0*

With the offers and promotions this is the best UPI payment app on the market. The areas where the app lack are - 
1. On the interface response time-  it takes a while to load the app, also the network optimisation is  not quick also while making the payment the beneficiary details post QR scan is a bit slow.
2. There should be zoom feature integration with the camera to lookup the QR codes which are bit far from us.
Please note - That being said let’s not take away the ease of transaction and rewards which HSBC is providing. Still one of the best app. A humble request to the team to improve in the interface interactive  response time.

### 5/5 — Scope of Improvement is there

*2026-05-24, version 44.0*

I really like the app because of the cash backs but please make the app faster it takes time to load and make the interface more appealing to the eyes it looks like we are using some lite version of the application.
If possible please provide cash back on rupay credit UPI payments also.

### 5/5 — Awesome

*2026-05-24, version 44.0*

Ease of making payments, excellent cash back rewards, elegant User interface, tons offers on every payment option.

### 5/5 — Excellent UPI Application

*2026-05-22, version 44.0*

It was a good application and currently also a good application, however in mid years post launch application has serious issues and was linked with HSBC India app where performance was bellow average.

## Frequently asked questions about HSBC Simply Pay

### What is HSBC Simply Pay used for?

HSBC Simply Pay is a Unified Payment Interface (UPI) application designed for making secure mobile payments, including money transfers and bill payments.

### Is HSBC Simply Pay free to use?

Yes, HSBC Simply Pay is available for free download and use, with no upfront cost to the user.

### What devices does HSBC Simply Pay support?

HSBC Simply Pay is compatible with iPhone, iPad, and iPod devices, offering a consistent experience across Apple's ecosystem.

### How secure is HSBC Simply Pay?

As a UPI application by HSBC, it is built with security in mind to protect your financial transactions. Specific security protocols are implemented to safeguard user data and funds.

### What is the age rating for HSBC Simply Pay?

HSBC Simply Pay has an age rating of 4+, making it suitable for a wide range of users.

### When was HSBC Simply Pay last updated?

The latest version of HSBC Simply Pay was updated on March 26, 2026, indicating ongoing development and support.

### What is the user rating for HSBC Simply Pay?

HSBC Simply Pay has a rating of 3.8 stars based on 10 user ratings, reflecting general user satisfaction.

### Does HSBC Simply Pay have ads?

No, HSBC Simply Pay does not contain advertisements, providing an uninterrupted user experience.

## Version history (last 5 releases)

### 48.0 — 2026-08-06

Bio-auth feature enable for bill payment

### 47.0 — 2026-07-21

Aadhaar Based PIN Set/Reset

### 46.0 — 2026-06-10

Performance Improvement

### 45.0 — 2026-05-25

- Enhanced payment experience and UI improvements 
- Improvement to self-transfer functionality

### 44.0 — 2026-05-11

You could now make small value payments seamlessly using biometrics

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## Related topics

[hsbc india](https://appshunter.io/ios/topics/hsbc-india)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
