# HSBC Taiwan — Secure and Easy Mobile Banking > Mobile banking app for secure account management, transfers, and investments. (iPhone/iPad app by HSBC Global Services (UK) Limited.) - Source: https://appshunter.io/ios/app/hsbc-taiwan/id1472175458 (this page in markdown: same URL + `.md`) - Developer: [HSBC Global Services (UK) Limited](https://appshunter.io/developer/1112071557) - Category: Finance, Business - Price: Free - Rating: 4.80/5 from 770 App Store ratings · 20 written reviews indexed - Age rating: 4+ - Requires: iOS 16.0 · 548 MB - Languages: American English, Chinese (Simplified, China), Chinese (Traditional, Taiwan) - Released: 2019-11-13 - Data updated: 2026-08-23 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/hsbc-taiwan/id1472175458/reviews.md ## What is HSBC Taiwan? Keeping your device secure: HSBC recommends that you only install apps from official app stores or install your own anti-malware software to protect your mobile device. You should decline pop ups, messages or emails containing links asking you to download an app, as it may be an attempt to install harmful software on your device. Mobile banking app will collect and store the device identification code for security and verification purposes, and users install this app will be deemed to agree these relevant terms, for more information, include the permissions required from this app, please refer to: https://www.hsbc.com.tw/en-tw/ways-to-bank/mobile/ You can now enjoy a secure and convenient mobile banking experience with: • Account Overview: view your accounts at a glance • Move Money: foreign currency exchange, local currency transfer to HSBC or other domestic accounts, and payments for HSBC credit cards • Soft Token: generate a security code for online banking logon or transaction • Payee Management: view, add and delete payees • Wealth Dashboard: track your investments in one place • Equities Trading: invest in overseas stocks/ETFs anywhere, anytime • Unit Trusts Trading: compare and invest in funds to maximize investment potential • Mobile Registration: Register for HSBC Online Banking and Mobile Banking directly through the HSBC Mobile App • Manage Devices and Security Settings • Log on with biometrics or 6-digit PIN • Optimised for accessibility For mobile banking services, please download HSBC (Taiwan) app. For credit card services, please download HSBC Credit Card app. Important information: This App is provided by HSBC Bank (Taiwan) Company Limited (“HSBC Taiwan”) for use of existing customers of HSBC Taiwan only. Please do not download this App if you are not an existing customer of HSBC Taiwan. HSBC Taiwan is regulated in Taiwan by Central Bank of the Republic of China for Banking services and investment activities. Please be aware that HSBC Taiwan is not authorized or licensed in other countries for the provision of the services and/or products available through this App. We cannot guarantee that the services and products available through this App are authorized to be offered in other countries. ## Key features - Account overview - Fund transfers and foreign exchange - Soft token for security - Investment tracking and trading - Biometric login - Payee management ## What do users think of HSBC Taiwan? Overall sentiment: negative **Pros** - 🌍 Seamless global integration across HSBC geographies - 🚀 Fast and modern app performance - 🔒 Secure banking from anywhere in the world - 👍 Easy to use interface - 📱 Face ID login capability **Cons** - 🐛 Frequent app crashes and freezes - 📊 Very limited functionality and features - 💳 Credit card transactions not visible in app - ⏱️ Delayed credit card balance updates (2-3 days) - 🔐 Login issues and authentication problems - 📱 Single device limitation (no backup devices) - 🗂️ Poor navigation and difficult to find features - 📝 Credit card statements only in Chinese, not English **Commonly reported bugs** - App crashes during transfers - Login loop with Face ID and code authentication - iOS app login failures - Credit card balance showing 0 when positive - App becomes unresponsive after initial download **Most requested features** - Credit card transaction details in app - Ability to transfer to new recipients (not just saved contacts) - Increase transfer limits functionality - Multiple device support (3 devices instead of 1) - Custom payee name editing - Investment portfolio display - Fixed deposit account opening in app - Improved account number display without masking - English language option for credit card statements ## Recent user reviews (10 of 20) All indexed reviews: https://appshunter.io/ios/app/hsbc-taiwan/id1472175458/reviews.md ### 5/5 — 安心方便有效率 *2026-07-28* 對已經在國外退休及在台灣有生活需求的跨國銀行服務提供非常安全又高效的服務 **Developer response:** 親愛的客戶您好，感謝您使用滙豐台灣行動銀行並提供寶貴的意見，我們會持續優化APP服務提供更好的客戶體驗。 ### 1/5 — The WORST! *2026-01-27* I have HSBC accounts in several countries and the HSBC Taiwan app is by far the WORST! Edit:instead of trying to improve the lousy app, HSBC actually asked if I wanted to edit the original review…OMG! **Developer response:** Dear Customer, your feedback is valuable to us, as we work to improve both our features and our services to you, thank you. ### 1/5 — The WORST! *2025-11-18* I have HSBC accounts in several countries and the HSBC Taiwan app is by far the WORST! **Developer response:** Dear Customer, your feedback is valuable to us, as we work to improve both our features and our services to you, thank you. ### 5/5 — 超方便 *2025-10-07* 不會負責、而且超方便的 **Developer response:** 親愛的客戶您好，感謝您使用滙豐台灣行動銀行並提供寶貴的意見，我們會持續優化APP服務提供更好的客戶體驗。 ### 3/5 — 主頁面過於簡單難以快速找到需要操作的選項！ *2023-09-26, version 3.37.0* 頁面選項不是太好用！很難找到需要的操作、比如：開立定存、投資等等！ ### 1/5 — Way too basic *2023-08-14* This app has very limited information and for individuals with both bank account and credit cards you can’t see transaction details for the credit cards that you have. You would need to log in to a website separately to view detail credit card transaction. Plus there is a long delay if the current credit card balance usually 2-3 days. **Developer response:** Dear Customer, We apologize for any inconvenience caused. Kindly use our credit card app (HSBC Card+) for all credit card related services. ### 1/5 — Need improvement *2023-08-03* The app is too basic. With very little functionality. Need more services that can be transacted on the app like increase transfer limits etc. the credit card transaction should also be available. ### 5/5 — Best Global Integration *2023-01-01* A couple years ago, HSBC streamlined all their apps globally. They work great. Compared to most banks, especially in Taiwan, the HSBC app is fast and modern, and the integration with HSBC n other geographies is seamless. I’ve tried Citi and Standard Chartered - HSBC is the only one that actually delivers on the promise of global banking. **Developer response:** Dear Customer, your feedback is valuable to us, as we work to improve both our features and our services to you, thank you. ### 4/5 — HSBC *2022-12-28, version 3.28.0* The HSBC mobile app is very useful and easy to use. For myself who is a frequent traveller it is extremely reassuring that I can easily do all my banking from anywhere in the world in a secure manner. The only issue I have is not having my credit card statement in English and on the mobile app. ### 5/5 — Easy to use *2022-10-06, version 3.25.0* Will be using HSBC and this app for a long time ## Frequently asked questions about HSBC Taiwan ### What can I do with the HSBC Taiwan mobile banking app? The app allows you to view your accounts at a glance, transfer local and foreign currency, make credit card payments, and manage payees. You can also track investments, trade overseas stocks and ETFs, and compare/invest in unit trusts. A soft token is available for enhanced security. ### Is the HSBC Taiwan app free to download and use? Yes, the app is free to download and use. It is provided for existing HSBC Taiwan customers to manage their banking and investment services. ### What are the security features of the HSBC Taiwan app? The app prioritizes security with features like a soft token for online banking logon and transactions, the ability to log on with biometrics or a 6-digit PIN, and device and security settings management. HSBC also recommends users install anti-malware software and only download apps from official stores. ### Who is eligible to use the HSBC Taiwan mobile banking app? This app is exclusively for existing customers of HSBC Bank (Taiwan) Company Limited. If you are not an existing customer, you should not download this application. ### Can I use this app for credit card services? For credit card services, you should download the separate HSBC Credit Card app. This mobile banking app is primarily for banking and investment activities. ## Version history (last 5 releases) ### 3.73.0 — 2026-08-12 To enhance your mobile banking experience, we’re constantly improving our app. This update includes: • Add Mobile registration • Bug fixes and minor enhancements to existing features Thank you for your support ### 3.70.8 — 2026-06-03 To enhance your mobile banking experience, we’re constantly improving our app. This update includes: • Bug fixes and minor enhancements to existing features Thank you for your support ### 3.70.0 — 2026-05-20 To enhance your mobile banking experience, we’re constantly improving our app. This update includes: • Bug fixes and minor enhancements to existing features Thank you for your support ### 3.67.7 — 2026-03-25 To enhance your mobile banking experience, we’re constantly improving our app. This update includes: • Bug fixes and minor enhancements to existing features Thank you for your support ### 3.67.0 — 2026-03-03 To enhance your mobile banking experience, we’re constantly improving our app. This update includes: • Introducing a new feature that allows customers to open term deposits and update maturity instructions with ease • Added a masked payee name display as an extra layer of verification during transactions • Bug fixes and minor enhancements to existing features Thank you for your support ## Apps similar to HSBC Taiwan | App | Rating | Price | Category | | --- | --- | --- | --- | | [國泰世華網路銀行CUBE](https://appshunter.io/ios/app/cube/id373500505) | 4.8 (1,801) | Free | Finance | | [國泰優惠CUBE Rewards](https://appshunter.io/ios/app/cube-rewards/id425309574) | 4.7 (867) | Free | Finance | | [Fubon+ 台北富邦行動銀行](https://appshunter.io/ios/app/fubon-plus/id6479990131) | 4.6 (232) | Free | Finance | | [集保e手掌握(集保e存摺/手機存摺)](https://appshunter.io/ios/app/ee/id1191681741) | 3.2 (5) | Free | Finance | | [中國信託行動銀行](https://appshunter.io/ios/app/id417698185) | 4.9 (4,546) | Free | Finance | | [永豐銀行行動銀行](https://appshunter.io/ios/app/id393497156) | 4.7 (111) | Free | Finance | ## More apps by HSBC Global Services (UK) Limited - [HSBCnet Mobile](https://appshunter.io/ios/app/hsbcnet-mobile/id1097808719) - [HSBC HK Mobile Banking](https://appshunter.io/ios/app/hsbc-hk-mobile-banking/id1164066737) - [HSBC UK Mobile Banking](https://appshunter.io/ios/app/hsbc-uk-mobile-banking/id1220329065) - [HSBC HK Easy Invest](https://appshunter.io/ios/app/hsbc-hk-easy-invest/id1261295769) - [HSBC France](https://appshunter.io/ios/app/hsbc-france/id1301195808) - [HSBC Canada](https://appshunter.io/ios/app/hsbc-canada/id1301204837) All apps by HSBC Global Services (UK) Limited: https://appshunter.io/developer/1112071557 ## Related topics [hsbc uk business banking](https://appshunter.io/ios/topics/hsbc-uk-business-banking) · [hsbc hk business express](https://appshunter.io/ios/topics/hsbc-hk-business-express) · [hsbc firma digital](https://appshunter.io/ios/topics/hsbc-firma-digital) · [huifeng](https://appshunter.io/ios/topics/huifeng) · [hsbc expat](https://appshunter.io/ios/topics/hsbc-expat) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*