# HSBC UK Business Banking — Finances at your fingertips

> Mobile banking app for UK HSBC Business customers to manage finances. (iPhone/iPad app by HSBC Bank plc.)

- Source: https://appshunter.io/ios/app/hsbc-uk-business-banking/id1436847080 (this page in markdown: same URL + `.md`)
- Developer: [HSBC Bank plc](https://appshunter.io/developer/424806432)
- Category: Finance
- Price: Free
- Rating: 4.80/5 from 260 App Store ratings · 543 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 348 MB
- Languages: American English
- Released: 2019-01-25
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/hsbc-uk-business-banking/id1436847080/reviews.md

## What is HSBC UK Business Banking?

HSBC UK Business Banking helps you manage your business finances on the go. 
 
Built for UK-based HSBC Business Banking customers, it gives you access to many of your Business Internet Banking services in an app.
 
Key features
•	Make payments to new and existing payees, and move money between accounts
•	View balances and transactions across eligible business accounts
•	Set up a business money manager account - for an instant access savings account to put aside separate funds
•	View and download statements for sterling current and savings accounts
•	Generate codes with the In app Digital Security Device to log on, make payments or authorise changes in Business Internet Banking desktop
•	Pay in cheques to eligible HSBC accounts in-app (fees and limits apply)
•	Manage cards (primary users only): view your PIN, block/unblock cards, and report cards lost or stolen
•	Use the app on up to 3 devices
•	Get support with our in app Chat Assistant, or message us and we’ll alert you when we reply
 
Getting started
To use the app, you’ll need HSBC UK Business Internet Banking and a Security Device (or Security Device Replacement Code) to set up and log on for the first time.  
If you're not registered, go to: https://www.business.hsbc.uk/en-gb/solutions/business-internet-banking
 
More information and FAQs about the app, please go to https://www.business.hsbc.uk/en-gb/solutions/business-mobile-banking
 
Important information
This app is provided by HSBC UK Bank Plc (“HSBC UK”) for existing customers only. Please do not download this app if you are not an existing customer of HSBC UK.
 
HSBC UK is regulated in the United Kingdom by the Financial Conduct Authority and authorised by the Prudential Regulation Authority. HSBC UK Bank Plc is registered in England and Wales (company number 9928412). Registered Office: 1 Centenary Square, Birmingham, B1 1HQ. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (Financial Services Register Number: 765112).

## Key features

- Make payments and transfers
- Check account balances and transactions
- View and download statements
- In-app digital security device
- Pay cheques into account
- Manage business cards
- 24/7 in-app support

## What do users think of HSBC UK Business Banking?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 🔒 Secure
- 👍 Convenient banking
- 👍 Quick and efficient
- 👍 Excellent service

**Cons**

- 🐛 Crashes frequently
- 🐛 Freezes and glitches
- 🐛 Unreliable connectivity
- 🐛 Mandatory updates
- 👎 Limited functionality
- 👎 Outdated and behind competitors

**Commonly reported bugs**

- Login issues and invalid username errors
- App not opening or loading properly
- Payments getting stuck on 'confirm' screen
- Payee names not displaying correctly

**Most requested features**

- Search transactions
- Notifications for payments
- Landscape mode support
- Ability to edit payees
- Apple Pay integration
- More comprehensive financial overview

## Recent user reviews (10 of 543)

All indexed reviews: https://appshunter.io/ios/app/hsbc-uk-business-banking/id1436847080/reviews.md

### 5/5 — Banking Online

*2026-08-21, version 2.67.0*

Excellent system. I use Lloyds for personal banking which I have always enjoyed and find HSBC every bit as good and feels very ‘fresh and clean’ in its functionality; especially in the app. Well done.

### 1/5 — Rich H

*2026-08-20, version 2.67.0*

This app does not support push notifications, so you won’t know when a customer has made a payment. Also difficult to make credit card payment. HSBC support very poor! Why change from Kinetic when it worked very well?

### 5/5 — Best service

*2026-08-20, version 2.67.0*

Best service

### 1/5 — Blocked account

*2026-08-19, version 2.67.0*

Changed address of account and took way to long to help

### 3/5 — Switched from Kinetic

*2026-08-18, version 2.67.0*

Needs some improvements, doesn’t feel as good as kinetic and main bug bear is not receiving notifications when a payment is received. Even when all notifications are on.

### 5/5 — Great

*2026-08-18, version 2.67.0*

Great

### 5/5 — Amazing

*2026-08-18, version 2.67.0*

Amazing

### 1/5 — A

*2026-08-17, version 2.67.0*

The pay an existing payee is clumsy. The search bar covers the results , it’s easy to hit the wrong result . Other banking apps are easier to use .

This review keeps popping up 

Fraud check asks me to select an option that isn’t true to continue .

### 5/5 — Great

*2026-08-17, version 2.67.0*

Really easy to use for majority of our business admin.

### 1/5 — Rarely works

*2026-08-17, version 2.67.0*

Trying to get a digital security code is a pain. Most of the time the front screen doesn’t give the option to obtain a code.  Wastes me a lot of time and this is my only option to sign into banking

## Frequently asked questions about HSBC UK Business Banking

### What can I do with the HSBC UK Business Banking app?

The app allows you to make payments, check your business account balances and transactions, view and download statements, and manage your business cards. You can also pay cheques into your account and use the in-app digital security device for online banking.

### Who is eligible to use the HSBC UK Business Banking app?

This app is exclusively for existing customers of HSBC UK Business Banking. You must be registered for HSBC UK Business Internet Banking and have a Security Device or Replacement Code to set up and log in for the first time.

### Is there a cost to use the HSBC UK Business Banking app?

The app itself is free to download and use for eligible HSBC UK Business Banking customers. However, fees and limits may apply to certain services, such as paying cheques into your account.

### How do I set up the HSBC UK Business Banking app?

To set up the app, you first need to sign up for HSBC UK Business Internet Banking. Then, you will need a Security Device or a Security Device Replacement Code to complete the initial setup and log on to the app.

### What kind of support is available through the app?

The app offers 24/7 support through an in-app Chat Assistant. You can also message the bank directly through the app and receive an alert when a reply is sent.

## Version history (last 5 releases)

### 2.68.0 — 2026-08-26

We’ve made some improvements to keep the app running smoothly.

### 2.67.0 — 2026-07-24

We’ve made some improvements to keep the app running smoothly.

### 2.66.0 — 2026-06-26

We’ve made some improvements to keep the app running smoothly.

### 2.65.1 — 2026-06-05

We’ve made some improvements to keep the app running smoothly.

### 2.65.0 — 2026-05-26

We’ve made some improvements to keep the app running smoothly.

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All apps by HSBC Bank plc: https://appshunter.io/developer/424806432

## Related topics

[hsbc uk business banking](https://appshunter.io/ios/topics/hsbc-uk-business-banking) · [uk business](https://appshunter.io/ios/topics/uk-business) · [hsbc bank plc](https://appshunter.io/ios/topics/hsbc-bank-plc) · [hsbc uk](https://appshunter.io/ios/topics/hsbc-uk) · [hsbc uk mobile banking](https://appshunter.io/ios/topics/hsbc-uk-mobile-banking) · [hsbc corporate card](https://appshunter.io/ios/topics/hsbc-corporate-card)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*