# HSBC UK Mobile Banking — Simple and secure banking

> Mobile banking app for managing accounts, payments, cards, and finances. (iPhone/iPad app by HSBC Global Services (UK) Limited.)

- Source: https://appshunter.io/ios/app/hsbc-uk-mobile-banking/id1220329065 (this page in markdown: same URL + `.md`)
- Developer: [HSBC Global Services (UK) Limited](https://appshunter.io/developer/1112071557)
- Category: Finance, Business
- Price: Free
- Rating: 4.80/5 from 21,442 App Store ratings · 2,352 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 720 MB
- Languages: American English
- Released: 2017-10-24
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/hsbc-uk-mobile-banking/id1220329065/reviews.md

## What is HSBC UK Mobile Banking?

The HSBC UK Mobile Banking app has been created to help our UK customers with their everyday banking on the go. Download it today and you can:
•	Log on quickly and securely with Face ID or Touch ID
•	Make payments and check your balances on the go
•	Pay in one or more cheques up to a limit of £2,000 per day
•	View or cancel standing orders and Direct Debits
•	Freeze, report lost and order a replacement card
•	View your debit or credit card PIN
•	Stay in control with our Spending insights
•	View and manage bills easily with Balance Forecast.

How to log on to Mobile Banking
•	If you’re registered for HSBC Online Banking, you can use your existing details
•	If you’re not yet registered, simply download the app, then select ‘Register now’.
Access all your essential banking services on the go. Download the HSBC UK Mobile Banking app today.

Want to know more?
Log on quickly and securely
Face ID and Touch ID mean you can use your face or fingerprint to quickly log on to the HSBC UK Mobile Banking app, without having to enter a password.
Once you’re logged on, your Mobile Banking PIN adds another layer of protection against fraud. To authorise new transactions, use your Mobile Banking PIN or biometrics on supported devices.

Send money
The HSBC UK Mobile Banking app lets you send money to family or friends using their account details. Pay bills with pre-populated bank details for hundreds of major businesses. And instantly transfer money between your personal accounts.

Mobile statements
With the HSBC UK Mobile Banking app, you can securely access your current account, savings and credit card statements.

Mobile cheque deposits
The HSBC UK Mobile Banking app lets you pay in cheques without going to a branch by selecting the account, entering the value then scanning the front and back of the cheque. Please keep any cheques until they show in your account. You can pay in one or more cheques up to a limit of £2,000 per day. Cheques deposited before 10pm on a working day will be available by 11:59pm the next working day.

Freeze your card
Ever lost your card, only for it to turn up the moment you cancelled it? With the HSBC UK Mobile Banking app, you can place a temporary block on your card with just a few taps. It will stay blocked until you unblock it, or it can be reported as lost or stolen.

Balance After Bills
Balance After Bills helps you plan your finances from one payday to the next. It shows you how much you could have left for the month ahead, once scheduled bills like standing orders, Direct Debits, credit cards, loans and mortgages are taken into account.

Chat with us
Need help or assistance? Select the ‘Start chat’ window on the home screen or tap 'Chat with us' in the ‘Library’. If you have push notifications enabled for the HSBC Mobile Banking app, we’ll send you an alert when we reply. 

Gambling restriction
You can choose to restrict transactions made to gambling businesses, such as casinos and online betting companies, and recurring transactions such as The Postcode Lottery. The block only applies to individual cards held in your name.

This App is designed for use in the United Kingdom. The products and services described in this App are intended for UK customers. This App is provided by HSBC UK Bank Plc ('HSBC UK') for the use of existing customers of HSBC UK. Please do not download this App if you are not an existing customer of HSBC UK. HSBC UK is authorised and regulated in the United Kingdom by the Financial Conduct Authority. If you are outside the UK, we may not be authorised to offer or provide you with the products and services available through this App in the country or region where you are located or resident in. This App is not intended for distribution, download or use by any person in any jurisdiction, country or region where the distribution, download or use of this material is restricted and would not be permitted by law or regulation.

## Key features

- Quick and secure login with biometrics
- Make payments and check balances
- Deposit cheques up to £2,000 daily
- Manage standing orders and Direct Debits
- Freeze or replace cards
- View spending insights
- Plan finances with Balance After Bills

## What do users think of HSBC UK Mobile Banking?

Overall sentiment: neutral

**Pros**

- 🚀 Easy to use
- 👍 Convenient mobile banking
- 🔒 Secure login process
- 💡 Useful features like fast balance and money transfers

**Cons**

- 🐛 Frequent login issues and app crashes
- 🤔 Overly complex security setup
- 😕 Lack of feature parity with online banking
- 🤯 Frustrating customer service experience

**Commonly reported bugs**

- Login process not working consistently
- Cheque deposit feature not functioning properly
- Notifications not clearing even after reading messages
- Compatibility issues with newer iOS versions

**Most requested features**

- Dark mode option
- Ability to update personal details within the app
- Improved transaction details and categorization
- Seamless integration with other HSBC accounts and services

## Recent user reviews (10 of 2,352)

All indexed reviews: https://appshunter.io/ios/app/hsbc-uk-mobile-banking/id1220329065/reviews.md

### 1/5 — Santander

*2026-08-25, version 3.73.0*

Together we are Santander

### 5/5 — Mr TM

*2026-08-25, version 3.73.0*

So easy to use. All the features you need.

### 5/5 — Muhammad Sohail

*2026-08-25, version 3.73.0*

This is amazing and fantastic app I ever had basically I use lots of banks but this bank is completely amazing. The transfer money is in seconds everything and smooth and this is there is no hidden feature charges. Nothing no drama. The app is very simple. Everyone can use everyone can understand thank you HSBC

### 5/5 — Great banking app

*2026-08-25, version 3.73.0*

I use banking apps both sides of the pond and the HSBC app stands head and shoulders above them all

### 1/5 — Unreliable information

*2026-08-25, version 3.73.0*

Unreliable information about credit card spending, as the app showed double payments for lots of purchases (Uber, Amazon, etc) when in reality there were no double payments. It took me an hour on the phone to HSBC to finally figure out it was an app mistake, not actual facts.

### 5/5 — Online baking help in the past

*2026-08-25, version 3.73.0*

Brilliant help from the team at Sunderland branch!! Left happy & with issues resolved

### 5/5 — Feedback

*2026-08-25, version 3.73.0*

The best bank HSBC

### 5/5 — Great

*2026-08-24, version 3.73.0*

Easy to use. Good support. Simple. Better than Natwest!

### 5/5 — Bank closures

*2026-08-24, version 3.73.0*

Please do not close high street banks . We rely on them.

### 3/5 — My review

*2026-08-24, version 3.73.0*

I really enjoy the easiness of this app but the only thing I dislike is the drop in interest raits in my savings

## Frequently asked questions about HSBC UK Mobile Banking

### What can I do with the HSBC UK Mobile Banking app?

The app allows you to manage your everyday banking on the go. You can log in securely, make payments, check balances, deposit cheques, view or cancel standing orders and Direct Debits, freeze or replace cards, view your card PIN, and get spending insights. It also includes a feature called Balance After Bills to help you plan your finances.

### How do I log in to the HSBC UK Mobile Banking app?

If you are already registered for HSBC Online Banking, you can use your existing login details. If you are not registered, you can download the app and select 'Register now'. The app also supports quick and secure login using Face ID or Touch ID on compatible devices, with an additional Mobile Banking PIN for transaction authorization.

### What are the limits for mobile cheque deposits?

You can pay in one or more cheques up to a limit of £2,000 per day through the app. After depositing a cheque, you should keep the physical cheque until it appears in your account. Cheques deposited before 10 pm on a working day will typically be available by 11:59 pm the following working day.

### Can I manage my cards with this app?

Yes, you can manage your debit or credit cards directly within the app. If you lose your card, you can freeze it temporarily with just a few taps, preventing any transactions until you unblock it. You can also report a card as lost or stolen and order a replacement card through the app.

### Is the HSBC UK Mobile Banking app free to use?

The HSBC UK Mobile Banking app is free to download and use for managing your banking services. While the app itself is free, standard data charges from your mobile provider may apply when using the app. There are no in-app purchases or subscription fees mentioned for core banking functionalities.

## Version history (last 5 releases)

### 3.73.31 — 2026-08-26

Minor bug fixes and improvements.

### 3.73.0 — 2026-08-12

We’ve made it easier to manage your accounts and transactions in the app. You can now:

- See more transactions.
- Add your global HSBC accounts using Global View.

### 3.72.0 — 2026-07-15

You can now access all your statements from one place.

### 3.71.31 — 2026-06-29

We’ve made several updates to enhance your experience. You can now: 

- Customise your transaction notifications to only receive alerts over a certain amount.

- Book appointments with your premier relationship manager.

### 3.70.17 — 2026-06-10

Minor bug fixes and improvements.

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## More apps by HSBC Global Services (UK) Limited

- [HSBCnet Mobile](https://appshunter.io/ios/app/hsbcnet-mobile/id1097808719)
- [HSBC HK Mobile Banking](https://appshunter.io/ios/app/hsbc-hk-mobile-banking/id1164066737)
- [HSBC HK Easy Invest](https://appshunter.io/ios/app/hsbc-hk-easy-invest/id1261295769)
- [HSBC France](https://appshunter.io/ios/app/hsbc-france/id1301195808)
- [HSBC Canada](https://appshunter.io/ios/app/hsbc-canada/id1301204837)

All apps by HSBC Global Services (UK) Limited: https://appshunter.io/developer/1112071557

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*