# HSBC US > Mobile banking app for managing HSBC US accounts, transfers, and payments. (iPhone/iPad app by HSBC Global Services (UK) Limited.) - Source: https://appshunter.io/ios/app/hsbc-us/id1344750175 (this page in markdown: same URL + `.md`) - Developer: [HSBC Global Services (UK) Limited](https://appshunter.io/developer/1112071557) - Category: Finance - Price: Free - Rating: 4.70/5 from 49,469 App Store ratings · 214 written reviews indexed - Age rating: 4+ - Requires: iOS 17.0 · 548 MB - Languages: American English - Released: 2019-06-20 - Data updated: 2026-08-29 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/hsbc-us/id1344750175/reviews.md ## What is HSBC US? The HSBC US Mobile Banking App allows you to stay in control of your finances, anytime and anywhere. You can register on the HSBC US App or log on with your existing HSBC Personal Internet Banking details. Manage your HSBC accounts in one place: • Quickly see available funds and monitor financial activities • Use Global View1 to monitor eligible international HSBC accounts • Check HSBC credit card transactions • View and download your statements • Open a Global Money Account2 - a multi-currency, mobile-only account designed for people who see a world far beyond their local branch Transfer Money & Pay Bills: • Pay bills to virtually anyone in the U.S. from your eligible HSBC accounts • Take a photo of your check and deposit it within the app3 • Schedule future dated payments and transfers • Use Global Transfers4 to securely move funds from eligible US accounts to your eligible HSBC accounts • Quickly send money in real time to your eligible family, friends, and other saved payees using HSBC’s Real Time Payments (RTP®) System Get Support: • Contact a Customer Relationship Representative right in the app Security Features: • You can use Touch ID or Face ID on a supported iOS® device • HSBC’s Digital Security Device provides additional protection for Online Banking * Important note: This app is provided by HSBC Bank USA, N.A. for use by existing customers of HSBC Bank USA, N.A. only. Please do not download this app if you are not an existing customer of HSBC Bank USA, N.A. HSBC Bank USA, N.A. is regulated in the U.S. by federal and applicable state laws and regulations. Please be aware that HSBC Bank USA, N.A. provides the services and/or products available through this app to customers having an account relationship with HSBC Bank USA, N.A. HSBC Bank USA, N.A. cannot guarantee that the services and products available through this app are authorized to be offered in other countries, or that they are suitable for any particular person or appropriate in accordance with any applicable local laws, rules or regulations of any jurisdiction outside the U.S. This app is not intended for download or use by any person in any jurisdiction where such download or use would not be permitted by law or regulation. The information provided through the app is not intended for use by persons located in or resident in jurisdictions where the distribution of such material or provision of such services/products is restricted. Customers availing of the services and/or products available through this app are required to comply with all applicable laws/regulations of their respective jurisdictions. 1 Global View and Global Transfers are only available for HSBC Premier and HSBC Advance clients and are not available in all countries. Foreign currency exchange rates and local country limitations may apply. Transfers from HSBC accounts from outside the U.S. may be subject to transfer fees. Personal Internet Banking is required to access Global View and Global Transfers. Access to US Personal Internet Banking through Global View from outside the U.S. may be limited. 2 HSBC Global Money Account is a prepaid, multi-currency account available on the HSBC Mobile Banking App for customers who maintain an HSBC consumer deposit account and have a current U.S. residential address or from a select country. 3 Data rate charges from your service provider may apply. HSBC Bank USA, N.A. is not responsible for these charges. Camera-in device required to be able to utilize HSBC Mobile Check Deposit. Deposit amount limits may apply. 4 Accounts eligible for Global Transfers include all HSBC deposit accounts, except for CDs. All HSBC accounts, however, are viewable within Global View RTP® is a registered service mark of The Clearing House Payments Company LLC iOS is a trademark or registered trademark of Cisco in the U.S. and other countries. Deposit products are offered in the U.S. by HSBC Bank USA, N.A. Member FDIC. ## Key features - Monitor account balances and activity - Transfer funds domestically and internationally - Pay bills to U.S. payees - Deposit checks via photo - View and download statements - Open a multi-currency Global Money Account - Real-time payments to contacts ## What do users think of HSBC US? Overall sentiment: negative **Pros** - 🌎 Global transfer - ✨ Use smoothly - 📤 Paying in a cheque is very easy electronically - 📤 Check deposit - 🏃‍♀️ Simple app to use especially on the move - 💰 International banking and flexibility **Cons** - 🐛 POOR check deposit software - 🐛 Unable to deposit checks through the app - 🐛 Persistent bug depositing checks - 🔒 Secure Device activation does not work - 🐛 Bugs remain despite raising with customer services - 🐛 Can't deposit anymore - 🐛 Outdated and not user friendly - 🐛 Useless - 🐛 Minimal at best - 🐛 Secure Device activation does not work - 🐛 Frustrating beyond belief - 🐛 Warning to some iPhone 11 users - 🐛 Scrolling - 🐛 Useless - 🐛 Terrible. You just lost a customer. - 🐛 Useless cheque deposit feature **Commonly reported bugs** - Check deposit camera issues - Inability to see pending transactions - Lack of functionality to lock/freeze debit card - Inconsistent transaction history display - Difficulty in setting up secure device activation **Most requested features** - Pending mobile deposits visibility - Apple Watch balance sneak peak - Pay HSBC credit card from external bank account ## Recent user reviews (10 of 214) All indexed reviews: https://appshunter.io/ios/app/hsbc-us/id1344750175/reviews.md ### 1/5 — Worst Banking App/Experience Ever *2026-08-21, version 3.72.12* I recently opened a premier relationship and I’m already considering closing it. The mobile app is terrible, I think it was developed in the 1980s. There is a lot of functions you can’t do in the app which you need to login to internet banking for which now requires some kind of crazy verification with your mobile phone. ### 4/5 — Notifications *2026-08-19, version 3.72.12* I wish notifications for debit card transactions would be added and not only be limited to credit card holders. ### 5/5 — Great improvement! *2026-08-11, version 3.72.12* It is so easy to be able to make cross border transactions between my USA accounts and HK accounts within the same mobile app! Great job! ### 1/5 — Sends unsolicited notification spam *2026-07-28, version 3.72.12* The app spams with ads - “USD at 1 month high vs EUR It could be a good time to send money internationally.” without any way to opt out in the app ### 1/5 — Useless and disappointing *2026-07-22, version 3.72.12* What is the purpose of the app if throws you over to a browser? Then when you sign in on the browser, there are obnoxious pop ups telling you to download the app. This has always been the worst banking app I’ve used. I can’t comprehend why the app is so clunky compared to any other banking app. I also have marketing emails turned off and they just don’t stop. I’ve relegated as email junk to try to stop them from clogging my email. ### 5/5 — What do I like about HSBC? *2026-07-15, version 3.70.18* Here are my highlights: instant money transfer, reimbursement of ATM fees, pull euros in Europe, easily without fees, high interest on savings account, no marketing BS in app or website. Highly recommend to someone looking for a global banking solution. ### 1/5 — Support chat doesn’t work *2026-07-07, version 3.70.18* Chat support is forever showing a loading icon in the app, always have to login to the website to access chat support instead ### 1/5 — App exposes security vulnerabilities *2026-07-07, version 3.70.18* Received email saying that now you can login and using Social Security number or Passport number. Why would HSBC think that using your SS or passport is better for security. Now thieves can use their login to verify that your SS has account at HSBC. Genius CIO should be fired. ### 1/5 — Checks don’t deposit and NO in-person banks nearby *2026-06-25, version 3.70.0* HSBC bank offers only one branch location on Long Island. One! Long Island is a very big place. The next location closest is in NYC. In addition, there is a specific set of checks that will not deposit using the app. That means, I need to wait until I am somewhere near the one branch on Long Island (a 40 min drive!) or make a special trip just to deposit checks. I recognize that HSBC is interested only in wealth management, they do still offer checking accounts, and they should provide a means of more easily servicing those accounts. I have brought the check deposit situation to the attention of HSBC now multiple times, to no avail; nothing ever gets fixed. While HSBC offers ATM service through All Point, that is only for withdrawal. HSBc should also offer a means of ATM or other deposit, instead of inconveniencing customers with only ONE location across a vast area. ### 5/5 — International service and bill pay *2026-06-24, version 3.70.0* Excellent, reliable and easy to send money quickly and easily. ## Frequently asked questions about HSBC US ### What can I do with the HSBC US Mobile Banking App? The app allows you to manage your HSBC accounts, monitor financial activities, check available funds, and view credit card transactions. You can also transfer money, pay bills, deposit checks by taking a photo, and open a Global Money Account. Additionally, it offers features like Global View to monitor international accounts and Global Transfers. ### Is this app free to download and use? Yes, the HSBC US Mobile Banking App is free to download and use. The description does not mention any download or usage fees. However, specific services or transactions within the app might be subject to standard banking fees as per your account agreement. ### Who is eligible to use the HSBC US Mobile Banking App? This app is provided by HSBC Bank USA, N.A. for use by existing customers of HSBC Bank USA, N.A. only. If you are not an existing customer of HSBC Bank USA, N.A., you should not download this app. The services and products are for customers with an account relationship with HSBC Bank USA, N.A. ### What are the security features of the app? The app offers robust security features to protect your accounts. You can use Touch ID or Face ID on supported iOS devices for secure login. HSBC's Digital Security Device also provides additional protection for your Online Banking activities, ensuring your financial information remains safe. ### Can I manage international HSBC accounts with this app? Yes, the app allows you to monitor eligible international HSBC accounts using the Global View feature. This is available for HSBC Premier and HSBC Advance clients. You can also use Global Transfers to move funds between eligible US and international HSBC accounts. ## Version history (last 5 releases) ### 3.72.12 — 2026-07-15 We’re always listening to your feedback and we're introducing some changes and new features in the app to help you manage your money. Included in this update: • You can now open an HSBC Securities (USA) Inc. Self-Directed brokerage account in the app • Mutual fund investing in your HSBC Securities (USA) Inc. brokerage account is now available • Link your global accounts and instantly move money between them without any fees • Additional bug fixes and security enhancements ### 3.70.18 — 2026-07-01 We’re always listening to your feedback and we're introducing some changes and new features in the app to help you manage your money. Included in this update: • Now you can manage funds in your HSBC Securities (USA) Inc. brokerage account • Real-time payments are now more accessible from the Move Money screen • Additional bug fixes and security enhancements ### 3.70.0 — 2026-05-20 We’re always listening to your feedback and we're introducing some changes and new features in the app to help you manage your money. Included in this update: • Now you can manage funds in your HSBC Securities (USA) Inc. brokerage account • Real-time payments are now more accessible from the Move Money screen • Additional bug fixes and security enhancements ### 3.68 — 2026-03-30 We’re always listening to your feedback and we're introducing some changes and new features in the app to help you manage your money. Included in this update: • Additional bug fixes and security enhancements ### 3.66.0 — 2026-01-28 Faster, simpler and more secure – and we’re adding new features all the time. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*