# HSBC Vietnam — Secure and Easy Mobile Banking

> Secure and convenient mobile banking for HSBC Vietnam customers. (iPhone/iPad app by HSBC Global Services UK Limited.)

- Source: https://appshunter.io/ios/app/hsbc-vietnam/id1472163155 (this page in markdown: same URL + `.md`)
- Developer: [HSBC Global Services UK Limited](https://appshunter.io/developer/1112071557)
- Category: Finance
- Price: Free
- Rating: 4.60/5 from 923 App Store ratings · 57 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 486 MB
- Languages: American English, Vietnamese
- Released: 2019-10-24
- Data updated: 2026-09-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/hsbc-vietnam/id1472163155/reviews.md

## What is HSBC Vietnam?

The HSBC Vietnam mobile banking app has been built with reliability at its heart.
With the app designed specifically for our customers in Vietnam, you can now enjoy a secure and convenient mobile banking experience.

Key features:
•	Open a new account and register for mobile banking
•	Pay your bills easily anytime, anywhere with your mobile device
•	Instant transfer with NAPAS 247, or transfer in just a few simple steps by scanning your payee’s VietQR code
•	Get instant updates on your credit card spending activity sent straight to your mobile phone
•	Transfer globally with confidence – biometric verification for extra protection
•	Activate your new credit/debit cards directly in the app
•	Reset your credit or debit card PIN with ease
•	Temporarily block or unblock your credit and debit cards in seconds.

Download HSBC Vietnam mobile banking app now to enjoy digital banking on the go!

Important information:
This App is provided by HSBC Bank (Vietnam) Limited (“HSBC Vietnam”) for use of HSBC Vietnam’s customers. 
HSBC Vietnam is regulated in Vietnam by State Bank of Vietnam for Banking services and investment activities.
Please be aware that HSBC Vietnam is not authorised or licensed in other countries for the provision of the services and/or products available through this App. We cannot guarantee that the services and products available through this App are authorised to be offered in other countries.

## Key features

- Open new accounts
- Bill payments
- Instant fund transfers (NAPAS 247, VietQR)
- Credit card spending updates
- Global transfers with biometric verification
- Card activation and PIN reset
- Temporary card blocking/unblocking

## What do users think of HSBC Vietnam?

Overall sentiment: negative

**Pros**

- 👍 Good service
- 🚀 Much easier to manage with better security
- 👍 Better than the old app with the security key

**Cons**

- 🐛 Cannot search bank name by code or name
- 🐛 Bank selection function hardly ever works
- 🐛 Cannot use QR codes for transferring money
- 🐛 Laggy and non-intuitive app
- 🐛 Limited functionality
- 🐛 Complicated and difficult to make a transfer
- 🐛 Cannot add new payees or transfer to new accounts via the app
- 🐛 Cannot show more than 3 days of transaction history
- 🐛 App keeps crashing

**Commonly reported bugs**

- Cannot login, app keeps going back to login screen
- Face ID does not work on iPhone 11 with iOS 13.7
- New app version stopped working after update

**Most requested features**

- Add support for Apple Pay and Google Pay
- Allow transfers from USD to VND account outside of business hours
- Show more previous transactions on the app
- Add an option to view deposits only or withdrawals only
- Add a feature to add nicknames to payees
- Add notifications for when a deposit is made

## Recent user reviews (10 of 57)

All indexed reviews: https://appshunter.io/ios/app/hsbc-vietnam/id1472163155/reviews.md

### 1/5 — Very primitive

*2026-07-14*

It’s very basic app, not many functionalities are available, even QR code scan doesn’t work all the time. Any notification, 
we need to login the system everytime

### 4/5 — Fast and efficient

*2026-06-15*

Us

### 2/5 — No Payment Confirmations

*2026-02-28, version 3.65.0*

Recently, additional text message confirmations or on-screen confirmations when doing instant bank transfers are not coming through properly. Please fix the bug because after a transaction it makes me feel uncertain whether a payment was made successfully or not!

### 1/5 — Account opening support

*2025-11-03*

HSBC staff are the worst and they don’t support the customers,even after the bank has contract with the company for account opening they are really waste and disgraceful and do not assist with anything. Simply worst 

May be it’s good for others but in my case they have been the absolute worst

### 5/5 — Service

*2025-07-01, version 3.59.0*

Good

### 1/5 — Inconvenience of  App

*2025-03-21*

Most of the time, i can NOT search bank name by code or name

### 1/5 — Feel back from user

*2024-12-07*

I’m an user work on IT field but this app is so bad on user experience. Besides, the services from this bank with many charges. Should go away ASAP

### 5/5 — Great app

*2024-10-24*

This new app it much easier to manage with better security compared to the old app with the security key.

### 3/5 — Not enough transaction history

*2024-08-09*

You can only go back like 3 days in the transaction history which is not enough if you want to look at your spending history. Seriously lacking compared to industry standard. Every other banking app I’ve used has months of transaction history. The rest is pretty good and easy to use.

### 1/5 — Not a local banking app

*2024-03-14, version 3.42.0*

Cannot use QR codes for transferring money(like other Vietnam banking apps) but have to fill in account and bank detail. Except that the bank selection function hardly ever works. It can take 5minutes of repeat attempts to get any banks to appear on the list making this a very frustrating app to use.
I am considering to get a local bank account just so I can transfer money efficiently.
The world’s local bank *except in Vietnam*

## Frequently asked questions about HSBC Vietnam

### What can I do with the HSBC Vietnam mobile banking app?

The app allows you to open new accounts, register for mobile banking, pay bills, make instant fund transfers using NAPAS 247 or VietQR, receive credit card spending updates, perform global transfers with biometric verification, activate new cards, reset card PINs, and temporarily block or unblock cards.

### Is the HSBC Vietnam app free to use?

Yes, the HSBC Vietnam mobile banking app is free to download and use. While the app itself is free, standard data charges from your mobile carrier may apply for usage.

### Who is eligible to use the HSBC Vietnam app?

This app is provided by HSBC Bank (Vietnam) Limited and is intended for use by HSBC Vietnam's customers. You must be an HSBC Vietnam customer to access the services and products offered through the app.

### Can I use this app outside of Vietnam?

The app is designed specifically for HSBC Vietnam customers and is regulated in Vietnam. HSBC Vietnam is not authorized or licensed in other countries for the provision of services and/or products available through this app, and it cannot be guaranteed that these services are authorized for offer in other countries.

### How does the app ensure security for my transactions?

The app is built with reliability at its heart and offers a secure mobile banking experience. It includes features like biometric verification for global transfers, providing extra protection for your transactions.

## Version history (last 5 releases)

### 3.72.0 — 2026-07-20

Bug fixes and enhancements to improve your experience.

### 3.69.7 — 2026-05-25

Bug fixes and enhancements to improve your experience.

### 3.69.0 — 2026-05-07

Bug fixes and enhancements to improve your experience.

### 3.68.0 — 2026-03-23

•	Introducing new features: Open Term Deposits and update Term Deposit Maturity Instructions in the app
•	Bug fixes and enhancements to improve your experience.

### 3.65.0 — 2025-12-10

Introducing new features:
•	Bug fixes and enhancements to improve your experience.

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## More apps by HSBC Global Services UK Limited

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All apps by HSBC Global Services UK Limited: https://appshunter.io/developer/1112071557

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*