# HSN: Shopping App for Deals — user reviews > 980 indexed App Store user reviews of HSN by HSN LP, rated 4.80/5 from 297,470 ratings. - Source: https://appshunter.io/ios/app/hsn-shopping-app-for-deals/id324326909/reviews - App overview in markdown: https://appshunter.io/ios/app/hsn-shopping-app-for-deals/id324326909.md - Rating breakdown: 5★ 263,057 · 4★ 22,308 · 3★ 4,862 · 2★ 1,852 · 1★ 5,391 ## What do users think of HSN? Overall sentiment: mixed **Pros** - 🎨 Variety of products - 🕰️ Convenient shopping experience - 🤝 Reliable customer service - 🎉 Long-term customer loyalty **Cons** - 🚚 Shipping and delivery issues - 🔄 Inconsistent product quality - 🔒 Questionable return policies - 🤖 Unresponsive customer service **Commonly reported bugs** - Incorrect items shipped - Incorrect charges on accounts - Technical issues with website and app **Most requested features** - Improve product information and sizing details - Enhance return and refund process - Provide more transparent communication on order status - Offer better integration between website and mobile app ## Newest reviews (11 of 980) ### 2/5 — Dg2 *2026-09-01, version 11.100* Heavy set Models need to wear Tops out not tucked in. Then watch sales increase. Thanks. ### 2/5 — Cannot write complete reviews *2026-08-24, version 11.100* Unable to complete a review on nakery body creams love the creams but the new tubes are very cheap and hard to get product out have to cut tubes and waste product to use canceled auto ship please ask bakery to go back to original tubes or will not buy anymore will go back to other brands ### 2/5 — Not user friendly *2026-08-18, version 11.100* I hate this mobile app it is not user friendly! ### 2/5 — Hosts give me a headache *2026-08-15, version 11.100* I wish these hosts would scale back on the volume, amount of talking. They don’t let the person sell the products.. this Suzanne selling Patricia Nash gives me a headache, I Had to turn it off! ### 2/5 — Recent purchase *2026-08-14, version 11.100* I recently bought some prostate support pills from Andrew Lessman from you and when I receive the bottle, it was badly dented in. I did not return it because I badly needed those pills ASAP. I do not know if I can further order more from you and trust that they’ll be delivered without any damage. ### 2/5 — Customer service *2026-08-14, version 11.100* Communication ### 2/5 — Where is HSN2?! *2026-08-13, version 11.100* This is only about site convenience. Using my mobile, there seems no way to get to HSN2. I always check the on site description of a product before buying as there is information not mentioned on-air. If I’m unable to navigate to HSN2 from the HSN app, then shopping is a no-go. 🤷🏻‍♀️ ### 5/5 — Shopping *2026-08-13, version 11.100* I love watching HSN, easy way to shop. ### 2/5 — Elle Embellished Jeans *2026-08-13, version 11.100* Dissatisfaction no petite ### 3/5 — HSN App does not work for IPad *2026-08-12, version 11.100* This app does not provide full functionality for IPad, but does redirect you to the HSN shopping site. Why have an app on IPad that doesn’t work completely? In comparison, the QVC App works wonderfully for IPad, and offers a better user experience. ### 3/5 — Lab top *2026-08-11, version 11.99* Why does it take a month to get my tablet ? I’m tracking my lab top it said it would be here 8th then all of a sudden from Phoenix,AZ it went to Goodyear,AZ And it’s been held there till 8/11/26 That’s very odd. It should have been in my possession. Very 😔 how my delivery is being handled . 🤔 ## Most critical reviews (10 lowest-rated) ### 1/5 — Customer *2026-08-31, version 11.100* I’ve ordered 3 times and all 3 times have been disappointed by the quality of the product 3 strikes your out I’m done ordering from HSN ### 1/5 — Bulbs for flower garden *2026-08-29, version 11.100* I purchased Butter Cups Ranunculus Double Blooming Mixed Set of 25. Google tells me that I got Madagascar periwinkle. I am sooo disappointed. I will not purchase bulbs from you again since I won’t know what I got until it’s too late to do anything about it. ### 1/5 — Customer Service *2026-08-29, version 11.100* Trying to access my account and can’t reach anyone for help. ### 1/5 — Canceled order had proof and see a charge for it! *2026-08-26, version 11.100* Canceled order had proof it was canceled and then saw a charge on credit card! ### 1/5 — Monthly statements *2026-08-25, version 11.100* Cannot not find statement on app, making payments and balance doesn’t go down. ### 1/5 — Website *2026-08-25, version 11.100* The website is useless, no customer service available ### 1/5 — Disappointed *2026-08-23, version 11.100* Wolfgang Puc’s 23 piece cookware. Talked to representatives about the wolf Gang Puck 32 piece pan set and she said couldn't ship to Connecticut. So you lost a sale. ### 1/5 — Bad Service *2026-08-21, version 11.100* I just want an update as to when my Dyson might arrive? It seems that as soon as you got my money, HSN went silent. Please let me know that I didn’t get scammed? Thank you, Greg Bond ### 1/5 — Can’t navigate *2026-08-13, version 11.100* I’m new however I shops a lot online. ( I’m a long time QVC shopper) I bought a beautiful jacket recently it says I don’t have an account. Something is wrong. I have had problems checking my order status now writing a review about the jacket I purchased and love. I no longer will be using HSB. Too many headaches ### 1/5 — No packing slip *2026-08-10, version 11.99* I need to exchange my order for a smaller size and there was no packing slip in my order box whatsoever. So how am I supposed to return or exchange without the packing slip? No 800 number on the website to call to get help either. ## Most praised reviews (10 highest-rated) ### 5/5 — Love everything *2026-09-01, version 11.100* Everything I have bought has been true to size and great quality. I always know the product will fit and be very high end. ### 5/5 — Can’t review *2026-08-31, version 11.100* I’ve tried to review a product but the ap won’t accept my nickname. ### 5/5 — Beekman products *2026-08-31, version 11.100* I LOVE my goat milk Beekman’s products. I always purchase my wipes, wonder milk, bar and laundry soaps from your company. ❤️❤️ ### 5/5 — Hsn *2026-08-30, version 11.100* Great place to shop and convenient. Great selection of items and prices. ### 5/5 — Easy peasy *2026-08-30, version 11.100* I love the viewing experience and the simplicity of shopping! ### 5/5 — Love when my fave brands are on special!! *2026-08-26, version 11.100* Get the best deals on exactly what I love if I get the alerts ! Love shopping this way ! ### 5/5 — Annoyed at how wait list works *2026-08-23, version 11.100* It’s always great when they have sales and send coupons . Today’s specials are fun to check out everyday. HSN CARDS GIVE GREAT SAVINGS! However many sale items listed available say, “wait listed“ when you go to your cart . Then after several months they notify you it’s unavailable. Then when looking on site again it’s still listed for sale ! Please update the site ! ### 5/5 — Easy does it *2026-08-20, version 11.100* Shopping is the best with the HSN card and app! ### 5/5 — Unbelievable!! *2026-08-19, version 11.100* HSN on Wednesday night is a program i cannot and will not miss. I have so many products that i just love! T'weakd by Nature has the best products ever! By using Denis's products according to directions, my hair is growing like a weed!' I'm going to the hairdresser less often as my hair is not damaged because of the quality of the different products he produces. Luv you, Denis!! ### 5/5 — Excellent Products and Service *2026-08-18, version 11.100* I enjoy shopping at HSN because they offer excellent products, and service. My favorites are Andrew Lessman’s supplement and Diane Gilman’s clothes. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*