# HTX:Buy BTC, Crypto Exchange — user reviews

> 309 indexed App Store user reviews of HTX by SAFE GLORY UAB, rated 3.69/5 from 1,428 ratings.

- Source: https://appshunter.io/ios/app/htxbuy-btc-crypto-exchange/id1023263342/reviews
- App overview in markdown: https://appshunter.io/ios/app/htxbuy-btc-crypto-exchange/id1023263342.md
- Rating breakdown: 5★ 847 · 4★ 80 · 3★ 65 · 2★ 34 · 1★ 375

## What do users think of HTX?

Overall sentiment: negative

**Pros**

- 🌟 Best crypto app
- 🚀 Smooth and fast transactions
- 💰 Competitive trading fees
- 🔒 Secure platform
- 👍 User-friendly interface
- 🤖 Helpful trading bots and tools
- 🤝 Excellent customer support

**Cons**

- 🐛 Frequent app crashes and bugs
- 🤔 Confusing UI updates
- 💳 High withdrawal/deposit fees
- 🕰️ Slow response times
- 🤖 Issues with trading bots
- 🔒 Security concerns and account freezes
- 💸 Funds being withheld or lost

**Commonly reported bugs**

- App freezes during login
- Incorrect price data displayed
- Withdrawal issues and delays
- Trading function not working as expected
- Syncing problems between mobile and web

**Most requested features**

- Add more fiat withdrawal options
- Improve syncing between devices
- Introduce candlestick charts
- Provide better portfolio tracking features
- Offer more customization options

## Newest reviews (17 of 309)

### 3/5 — 怎么现在开始会闪退啊

*2026-04-11, version 11.18.0*

打开正常打开，但是打开一些东西就会闪退

### 2/5 — 为什么不能兑换htx

*2026-03-16, version 11.16.0*

为什么小额兑换htx总是会出现“该区域不支持此功能”

### 1/5 — 诈骗专用app

*2026-01-29, version 11.13.0*

请不要轻易下载这个app，诈骗会不你的钱全部骗走

### 1/5 — 腊鸡

*2026-01-28, version 11.13.0*

没见过这么腊鸡的交易所。收款码刷不出，行情还卡顿，这几个月一直这样，现在开始慢慢清空资金了，不值得拥有。

### 1/5 — 更新后好多功能打不开，赶紧修复吧

*2026-01-11, version 11.11.3*

刚更新了版本，啥都打不开，理财想赎回换到另外一个也完全操作不了，太垃圾了，快发祝福版本吧

### 1/5 — 没用

*2026-01-06, version 11.11.3*

今天更新了，为什么页面好多都显示无网络打不开，或者点不进去，然后显示无网络

### 2/5 — 无语😑

*2026-01-04, version 11.11.0*

好多页面没法打开，好多点击无反应，客服也无法联系，简直无语死了

### 1/5 — 卡

*2026-01-03, version 11.11.0*

非常卡开vpn都不管用不好

### 1/5 — 骗钱软件大家别用

*2025-12-30, version 11.11.0*

不要下载，不要下载，不要下载

### 1/5 — 别黑客攻击过，不敢用

*2025-12-27, version 11.10.2*

别黑客攻击过，不敢用

### 3/5 — iPhone air需要支持

*2025-12-27, version 11.10.2*

iPhone air 适配不足，请支持

### 1/5 — Scam!!!!!

*2025-12-26, version 11.10.2*

Делают поддельные кошельки! Когда вносишь депозит - уходит на другой адрес!!!!!!!!

### 1/5 — 客服垃圾

*2025-12-24, version 11.10.2*

小客服永远是AI

### 1/5 — 垃圾软件，多空都扣你资金费用

*2025-12-08, version 11.9.1*

火币活不起了，当年背叛矿工

### 1/5 — 早点倒闭吧 把u划转进来发现不能开合约 打算划转出去结果还不能划转出去了 动不动就是网络链接失败 诈骗的

*2025-12-01, version 11.9.0*

早点倒闭吧 把u划转进来发现不能开合约 打算划转出去结果还不能划转出去了 动不动就是网络链接失败 诈骗的

### 1/5 — 一边爆仓一边卡

*2025-11-04, version 11.7.0*

没见过这么垃圾的金融软件

### 1/5 — 孙晨宇尼ma死了

*2025-11-04, version 11.7.0*

App卡死了，拿你亲妈。 祭天了吧

## Most critical reviews (10 lowest-rated)

### 1/5 — Апелляция!

*2026-05-15, version 11.20.0*

уже больше года поддержка, сапорты и арбитры никак не могут закрыть апелляцию с продавцом(мошенником), которого заблокировали более 6 месяцев назад.
Самая конченая биржа из доступных для P2P торговли!!!

### 1/5 — Заблокировали и не вернули деньги

*2026-04-29, version 11.19.0*

Кошелек заблокировали, полмесяца я им все предоставлял, и в конце концов они меня начади игнорить и задавать одни и те же вопросы по второму кругу. Итог -7500$. НЕ ИСПОЛЬЗУЙТЕ ЭТУ БИРЖУ. Это скам

### 1/5 — app经常闪退

*2026-04-17, version 11.18.0*

太影响使用了，老是闪退。

### 1/5 — 6

*2026-04-15, version 11.18.0*

福利“满满”

### 1/5 — 诈骗

*2026-03-16, version 11.16.0*

大家不要下载。我资产放在理财里，现在赎回界面都刷新不出。问客服也解决不了问题，高级专员也解决不了，不怎么理人，全程邮件沟通！钱直接套里面取不出来了！不要用这个！诈骗软件！钱如果能取出来，第一时间卸载！诈骗软件！

### 1/5 — BRENTOIL USDT

*2026-03-16, version 11.16.0*

Это мошеннические графики которые вообще ничего общего не имеет с реальной ценой нефти. В любое время куда хотят рисуют графики. Поддержка неграмотная пытаешься объяснить одно а спрашивать твой UID по скорее бы заблокировать твой аккаунт. Те кто торгует BRENT вообще не связывайтесь с ними это скам график который HTX манипулирует. График сильно отличается от реальной BRENT и им все равно на это! Ничего не докажешь

### 1/5 — 骗子平台

*2026-02-11, version 11.14.0*

这个平台被收购后，是真恶心，开始公然然骗钱了，别下载！！！！！！！！！！！诈骗 听说是发型空气币的那个孙在背后收购的

### 1/5 — 垃圾

*2026-02-03, version 11.13.0*

卡得要死

### 1/5 — Ужасное приложение

*2026-02-03, version 11.13.0*

не рекомендую, поддержка ужасная, ниче не решают, грузит ужасно

### 1/5 — 骗子

*2026-02-02, version 11.13.0*

诈骗软件

## Most praised reviews (10 highest-rated)

### 5/5 — 在HTX交易很久了

*2026-03-16, version 11.16.0*

在 HTX 交易很久了，整体体验还挺顺手的。现货和合约下单都挺快，K线和账户资产查看也很方便。相比以前用过的几个平台，这里功能比较齐全，操作也顺畅。希望后续能继续优化一些细节，但整体交易体验我挺满意的。

### 5/5 — Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology solution

*2026-03-07, version 11.15.0*

I need to share this in here so you won't lose your money cheaply to scam brokers. I invested about $55,000 on a binary option platform then I decided to withdraw after several weeks but the withdrawal wasn't successful, then I tried to contact the platform via email and phone number, I didn't get a response from them that was when everything started looking weird. Some weeks later I got a mail from them insisting I should invest more money if I want to withdraw my money which I rejected, and ! never hear from them again that was when I knew ! had been scammed. I was really devastated at those moment and felt so bad that my hard earned money was gone. After some months I came across a lot of testimonies on the web how FIRSTCYBERTECH via gmailcom had helped many people recovered their stolen, scammed or duped money on bitcoin or any other form in digital currency. I contacted them and they promised to help me get my money back asked me some info about the scammer which I provided. To my surprise within hours they were able to trace and track my stolen funds the subsequently they recover each and penny of my money back to me without hassle or hidden charges.
This is the best recovery specialist to hire to recover all your stuck, missing or scammed funds and digital assets.

### 5/5 — Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology solutions.

*2025-12-29, version 11.10.2*

Sometimes in July I lost about 20 BTC and $76,605 worth of USDT to a fake MT5 trading platform. I got lured to this trading platform with the intent to earn 15percent of my investment in each trade I thought it was a good trading platform not knowing they were sneaky and manipulating to take away all my funds. After weeks of being sad I found the best cryptocurrency recovery pundit at Procyberhacksrecovery(@) gmailcom Whom I hired and spoke with their support team about my situation.
They requested for some certain information and they swing into actions immediately. To my surprise within 3hours they were able to trace and track my stolen funds the subsequently they recover each and penny of my money back to me without hassle or hidden charges.
This is the best recovery specialist to hire to recover all your stuck, missing or scammed funds and digital assets.

### 5/5 — 着不住了

*2025-10-01, version 11.4.0*

每打开一次钱少一次

### 5/5 — 感觉整体还好

*2025-09-24, version 11.4.0*

会有充值不到帐情况出现而且经常会出现bug导致一下按钮无法正常用或者c2交易崩溃

### 5/5 — Ms liu

*2025-09-21, version 11.4.0*

Such a beautiful an crypto app

### 5/5 — 体验感太差了

*2025-06-06, version 10.52.0*

UI界面比起OK差了不止一个档次

### 5/5 — “China”世界人民大团结万岁

*2025-05-20, version 10.50.0*

星星之火 可以燎原

### 5/5 — Best Crypto App I've Found! 🌟

*2025-05-18, version 10.50.0*

I've tried a bunch of crypto apps—Coinbase, Binance, Kraken—but HTX quickly became my go-to. Pro tip: Use the code yc2v7223 when registering to instantly grab a mystery box worth up to $1500. Totally legit—I got mine and was pleasantly surprised!

HTX nails it on ease of use. It's straightforward even for beginners, and they list all major coins plus some rare gems you won't easily find elsewhere. Transactions are super fast, deposits appear swiftly, and the app runs smooth, making daily trading hassle-free.

Trading fees are competitive—usually around 0.2%, which is better than many alternatives. Plus, HTX has everything from spot trading and futures to options and even copy trading, so there's something for everyone.

One thing that really sets HTX apart is their exceptional customer support. Had an issue once, got real human assistance quickly, no frustrating bots. Security is clearly prioritized—I feel completely safe trading here.

### 5/5 — Addition request

*2025-05-06, version 10.49.0*

I hope that the Arabic language will be added to the platform. I am absolutely sure that you will target a large number of Arab investors.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*