# Hubble for Smart Nursery — user reviews > 181 indexed App Store user reviews of Hubble for Smart Nursery by Hubble Connected Limited, rated 1.40/5 from 123 ratings. - Source: https://appshunter.io/ios/app/hubble-for-smart-nursery/id1098474381/reviews - App overview in markdown: https://appshunter.io/ios/app/hubble-for-smart-nursery/id1098474381.md - Rating breakdown: 5★ 8 · 4★ 5 · 3★ 2 · 2★ 4 · 1★ 104 ## What do users think of Hubble for Smart Nursery? Overall sentiment: negative **Pros** - ⭐ Works fine - 👍 Good support for issues **Cons** - 🐛 App is unstable and unreliable - 🔌 Connectivity issues - 🤯 Confusing and difficult to use - 💤 App doesn't work with devices as expected - 🤖 Poor app development and support **Commonly reported bugs** - App crashes frequently - App fails to connect to devices - Firmware updates don't work - Profiles and data get lost **Most requested features** - Add more lullaby options - Improve weight tracking and data history - Allow editing of measurements ## Newest reviews (17 of 181) ### 1/5 — Scale *2022-01-11, version 2.2.17* Every time I scan to upload a result the app crashes and closes no use at all. Zero stars if I could ### 1/5 — started bad, then update rendered non-functional *2021-12-07, version 2.2.17* app was poor at best; worked occasionally to operate product in our baby's room. one day everything stopped working.... spent weeks exchanging emails with "support" and nothing ever worked... they didn't know why and were using me to test their attempts to fix the app not working. i will never, ever purchase a motorola licensed "smart" product again ### 1/5 — App will not connect *2021-10-31* I was so excited when I got the humidifier for my baby’s nursery. For a while it connected just fine and I could control the humidifier from my fun but within a few weeks it stoped working and I cannot get the app to connect to the machine anymore. I have to turn the humidifier on and off at the machine and it will show the change on the app but I cannot do anything on the app. **Developer response:** Hi VickieWally, I am Oliver and here to assist! Does the humidifier show as offline in the app now? If so, you would need to reset it and then set it up again: Press and hold the PAIR/RESET button on the bottom of the Device until you hear a beep. Wait for a minute for the Device to restart. When the Device LED is flashing, this indicates that it is in setup mode. Now restart the setup from your smartphone again. If you then still have any issues, please get in touch with me at supportus@hubbleconnected.com. Thanks! ### 1/5 — Bug *2021-10-24* Impossible de faire marcher l’application plus d’une minute sur le téléphone de ma conjointe malgré une configuration similaire sur le mien **Developer response:** Salut! Êtes-vous déconnecté ou quelque chose comme ça dès que votre mari se connecte? Si tel est le cas, ce n'est pas ainsi que cela devrait fonctionner, alors veuillez nous contacter à supportus@hubbleconnected.com et ajouter ce commentaire comme référence. Nous serons plus qu'heureux de vérifier cela. Merci Oliver! ### 1/5 — Lixo *2021-10-09* Não conecta com Wi-Fi **Developer response:** Olá Henrique, Será um prazer ajudá-lo com isso. Entre em contato conosco via supportus@hubbleconnected.com anexando o comentário como referência e informe o modelo do seu dispositivo e email vinculado a conta Hubble. Responderemos o mais rápido possível. ### 1/5 — No *2021-09-21* l'application ne fonctionne pas il ne peut pas se connecter avec l'appareil mauvais achat je les ai tous essayé mais il ne faut pas fortement conseiller d'acheter l'appareil car l'application est mauvaise **Developer response:** Bonjour zaksa13, je suis Oliver et ici pour vous aider ! Puis-je demander le modèle de produit que vous avez ? Et obtenez-vous des messages d'erreur lorsque vous essayez de le configurer ? Veuillez me le faire savoir à supportus@hubbleconnected.com. Merci! ### 1/5 — If I could give it zero I would. *2021-08-19, version 2.2.17* I bought the smart sensors for windows and doors and the app doesn’t even have them listed to connect but in the app description it says that it does. Stupid and useless app DO NOT PURCHASE THEYRE PRODUCTS WASTE OF MONEY ### 1/5 — Nao conecta *2021-06-30* Tentei com duas maquinas diferentes e nao consigo conectar meu iphone com elas, tentei com dois iphones. **Developer response:** Olá Maria, Você poderia esclarecer se recebe mensagens de erro quando tenta conectar? Escreve pra gente em supportus@hubbleconnected.com para que possamos melhor assisti-la. Obrigado! ### 1/5 — Motorola dream machine *2021-05-07, version 2.2.16* Just brought this for my son and the app won’t work with it! Won’t let me update the firmware? Amy help before I just send it back ### 1/5 — Dream machine app doesn’t work *2021-04-21* Downloaded app and set it up. But it constantly shows now connecting symbol and I can’t do nothing. I read one of the other reviews and it seems that someone else has the same issue. Please help! **Developer response:** Hello pasakaspuikam, have you checked if the firmware version is up to date? If so, please get in touch with me at supportus@hubbleconnected.com and add this review as a reference. We will then be more than happy to assist. Thanks, Oliver! ### 1/5 — No sirve el app *2021-03-19, version 2.2.14* Cada que trato de entrar se sale la aplicación. Porfavor arréglenlo ### 1/5 — APP WON’T CONNECT WITH AUDIO DEVICE *2021-03-17, version 2.2.14* Bought a baby monitor that uses audio and my husband and I cannot use it because the app won’t connect us. Extremely disappointed!!!!!!!!! ### 1/5 — Suport contacted already *2021-03-11* I put a review here yesterday with my opinion about the trashy product (dream machine) and its app. The suport was contacted before and nothing was done. I just gave up of the machine and of Motorola. Like I said.. the brand used to be good... now, limbo. Pepperidge farmer remembers. **Developer response:** Hello gabrielbrsp, I can hear your disappointment and would like to check this case to see what happens or where we are stuck. I am sure we can assist. Please allow me to check this and email me directly at supportus@hubbleconnected.com. Add this review as a reference, please. Thanks, Oliver! ### 1/5 — Ne fonctionne plus *2021-02-02* Depuis les deux dernières mises a jour d’Apple sur iPhone, les notifications ne fonctionnent plus. J’ai dû acheter un nouveau produit. Plus jamais je n’achèterai cette marque. Pour ceux qui lisent, il n’y aucun suivi de l’app par les devs. C’était déjà arrivé il y a un an et le produit n’était plus utilisable pendant des mois. **Developer response:** Bonjour Seb2299, je comprend votre déception, mais je suis là pour vous aider! Veuillez me contacter à oliver@hubbleconnected.com et ajouter cet avis comme référence et me faire savoir votre modèle de produit. Je ferai alors de mon mieux pour résoudre ce problème. Merci, Oliver ### 2/5 — Smart scale app isnt smart! *2021-02-02, version 2.2.14* App has lots of bugs and needs improvement.. Deleting measurement from the list crashes the app.. ### 2/5 — brilliant if it worked *2021-01-23, version 2.2.14* I got this primarily for the audio notification alerts . I wanted something that would send a text/notification to my phone if it detected a baby crying. I’m worried that I might miss a baby crying over their white noise machine on our other purchased baby monitor. It works great on my husbands android, was able to receive timely (and loud!) notifications....my iphone 10, is a no go. I tried everything to get the push notifications, which is the reason I bought the monitor! so that’s disappointing. I haven’t used it for the audio monitoring so I cannot speak for that portion, that does appear to work as intended though. Had some connection issues- but that’s due to my homes internet connection. ### 2/5 — Gutted *2021-01-08* Baby and me scales work great but the app is such a let down, everytime I press scan the app closes? I’ve just ordered the dream machine I’m praying this works as it’s an essential so I can get on with the house work and listen in to sleeping baby! **Developer response:** Hello JaydonBytr, I will need to check the issue further with our technical team so we can uderstand why the app is crashing. In order to do so, I will need some details. Please send me an email at david@hubbleconnected.com and mention the email address associated with your Hubble account. Make sure to add this review as a reference. Thanks! ## Most critical reviews (10 lowest-rated) ### 1/5 — Impossível conexão com o iPhone *2025-04-13* Aplicativo não conecta com o aparelho Dream Machine da Motorola de nenhum jeito ### 1/5 — Scale *2023-10-04* I really wish the graph wasn’t backwards to track weight. The newest values should be on the right hand side like every other graph in the world. Also I lost 30 pounds from before & after having a baby and the line on the graph looks flat in the day, month and year views. It is such a cool idea to have the weight automatically update to an app but now I’m downloading new app to manually record weights from this scale just for a better graph. ### 1/5 — Doesn’t work. Period. *2023-08-09* It’s absolute poo. Doesn’t work doesn’t connect. You guys failed as a company. I would give it a 0 star and don’t try talkin to me talkin bout is there anything I could help you with FIX YOUR PRODUCT dum bichhh. ### 1/5 — Machine de rêve *2023-03-01* L’appli ? Fonctionne t’elle ? Car j’arrive pas à synchroniser lapareille sur mon téléphone il détecte le produit mais veut pas ce coupler (connecter ) ### 1/5 — App not working *2022-12-28, version 2.2.17* Can anyone help? Purchased both dream machine and scales but I am unable to log in at user page. Keep getting msg failed client area 424. ### 1/5 — Não consigo conectar *2022-10-29* Já baixei o aplicativo no celular já conectei com a rede Wi-Fi e quando entra no aplicativo diz que está conectando mas não conecta. O modelo da minha e o SMART NURSERY. ### 1/5 — Does not scan *2022-05-05, version 2.2.17* I installed this app and connected my scale. However, when i hit scan, the app closes itself. ### 1/5 — Won’t let me sign in *2022-03-11, version 2.2.17* I have the Hubble baby camera and I love it, so I bought the air purifier too because I saw that it also connects to an app as well. But the app won’t even let me sign in to it. The air purifier seems really nice, but I just got it today so hopefully it does good. Pretty upset about the app though. ### 1/5 — The app don’t let me use walkie talkie functions! *2022-03-04* I can connect to the Dream Machine to control lights and music, but I cannot use the audio monitoring and walkie talkie functions!! ### 1/5 — Confused *2022-02-04* I love the dream machine I have for my son as the night light and the projector function works amazingly. However, the 2 way audio doesn’t work at all. The app keeps telling me that it fails to connect to audio and I cannot speak to my son through it either. I can’t seem to find any answers online so hoping for something here ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent Support *2017-10-30* I’ve had a Dream Machine for a while now and it’s so convenient. I had a few little issues with it and the app to start with but they’ve been fixed and the customer support is excellent. Thank you. **Developer response:** Hi andys131, Thanks a lot for updating your review! We are pleased to hear that we could assist and if there is anything else, please feel free to always reach out to me again at oliver@hubbleconnected.com. Oliver & the Hubble Support Team ### 5/5 — Very Cool *2017-09-26, version 2.1.6* After the developer contacted me to fix the app, the smart humidifier and app combo are working great. The app is really needed since the humidifier didn’t come with instructions for the buttons on the front. Thanks to the development team! ### 5/5 — It's great *2017-05-29, version 1.7.5* I haven't worked out if I can get notifications. ### 4/5 — Works fine for me *2026-01-24* Bought this sound monitor as a backup and it works great. Setup took a couple tries but no complaints at all, added it to network and everything works as expected. ### 4/5 — Some extra features would be appreciated *2021-11-25* The app is useful although lacking several potential features such as the possibility to set the timer in minutes and not just in hours for the Smart Humidifier. Would be great to see this addition in the near future please. **Developer response:** Hi thekoldav! Thanks a lot for your feedback and review! I would like to check the feature you mentioned and also find out more about the extra features you have in mind. For this, could you please get in touch with me at supportus@hubbleconnected.com and add this comment as a reference? Regards, Oliver! ### 4/5 — Good support for issues *2021-02-15, version 2.2.14* Was stuck in a firmware upgrade loop. Figured out eventually the issue was because my router broadcasts 2.4ghz and 5ghz on the same SSID. I later configured the app on an old 2.4ghz limited android phone and was able to connect to the audio monitor. Oliver from support was very helpful. ### 4/5 — Peut-être amélioré !! *2019-08-20* L’application est trop basique elle pourrait avoir une fonctionnalités hydrométrique a définir par l’utilisateur pour qu’elle puisse être ajusté automatiquement en fonction du pourcentage demander . Sinon la mise en réseau est très facile , pour ceux qui ont du mal .. je vous conseille de désactiver le filtre d’adresse Mac sur votre routeur 😉 Mon seul regret est que le taux d’hydrométrie n’est pas indiqué sur l’application, il doit y avoir un bug . J’utilise cette application avec Humidifier + Mbp83sn **Developer response:** Bonjour Mani57, Je vous remercie pour votre évaluation. J'ai transmis votre requête à notre département de développement. Si jamais vous avez besoin d’assistance, écrivez-moi au david@hubbleconnected.com et il me fera plaisir de vous aider. David & Hubble Connected Team ### 4/5 — Lullaby *2018-06-09, version 2.2.4* How do I download more? ### 4/5 — Recomendo *2018-05-01* Muito bom! **Developer response:** Olá Colombeli, Obrigada pela sua avaliação, se tiver alguma duvida não hesite em mandar um email para oliver@hubbleconnected.com. Obrigado! Oliver & Hubble Connected Team ### 4/5 — Tricky but works *2018-03-31* First i bought this today because it was on clearence Second i was so surprised at how light the machine is i feel like if it would fall off it would break easy u think that something that has this many features would be a bit more heavy /sturdy was a bit disappointed at that Third setup was ok was able to detect machine and all but did not want to connect to wifi in my mothers house wen i set it up in my house it set up perfectly with no trouble my advice make sure u have a very strong and fast connection All in all machine does wat its suppose to and so far so good i like it **Developer response:** Hi May787, I am glad to hear you like it so far, indeed a fast and stable internet connection is required to ensure it's running smoothly. If you have any questions about a feature or function, please feel free to reach out to me anytime direclty at oliver@hubbleconnected.com. Thank you! Oliver & the Hubble Connected Team --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*