# Hubdoc — From Xero

> Automated document capture, data extraction, and syncing for accounting software. (iPhone/iPad app by Xero Ltd.)

- Source: https://appshunter.io/ios/app/hubdoc/id715898031 (this page in markdown: same URL + `.md`)
- Developer: [Xero Ltd](https://appshunter.io/developer/441878596)
- Category: Finance, Business
- Price: Free
- Rating: 2.20/5 from 13 App Store ratings · 218 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 18 MB
- Languages: American English
- Released: 2013-10-05
- Data updated: 2026-09-09
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/hubdoc/id715898031/reviews.md

## What is Hubdoc?

Get copies of documents and key data stored into Xero and QuickBooks Online automatically. 

Perfect when you’re on the go, at a job site or at the office, the Hubdoc mobile app makes it easy to capture and store your bills, receipts and invoices. 

Once everything is in Hubdoc, the key data is extracted and seamlessly synced to QuickBooks Online, Xero, and BILL for one-click payment processing, reconciliation and audit-proofing.

With Hubdoc, you can spend less time managing paper documents and doing admin, and more time running your business. 

Key features of the mobile app:

Capture
Snap a photo of your bill or receipt, automatically sharing it with your accountant, bookkeeper or teammates. 

Extract
Hubdoc will extract the supplier’s name, amount, invoice number and due date, so you can say goodbye to data entry. 

Store
The document will be filed automatically in a digital filing cabinet, which means you can toss the paper copy.

## Key features

- Capture bills and receipts with your phone
- Automatic data extraction (supplier, amount, date)
- Digital filing cabinet for documents
- Syncs with QuickBooks Online and Xero
- One-click payment processing integration

## What do users think of Hubdoc?

Overall sentiment: negative

**Pros**

- 🚀 Easy to capture receipts
- 📁 Seamless integration with Xero
- 💻 Works well on desktop

**Cons**

- 🔒 Frequent log-outs and re-authentication required
- 🐛 Buggy and unreliable uploads
- 📱 Poor mobile app experience
- 🕰️ Slow and unresponsive

**Commonly reported bugs**

- Incompatible with latest iPhone models
- Crashes and freezes on launch
- Fails to upload receipts consistently

**Most requested features**

- Add ability to edit/annotate receipts
- Implement Face ID/Touch ID login
- Improve mobile UI and functionality

## Recent user reviews (10 of 218)

All indexed reviews: https://appshunter.io/ios/app/hubdoc/id715898031/reviews.md

### 1/5 — A pencil in the eye is more fun than using this app

*2026-08-03*

I have set it up a number of times, works fine. Then it will not accept your email or password, and then you spend an hour resetting both. Then it works and falls over again.
I have no idea how they keep this in the App Store. 
If you want to test your patience and sanity, use this program along with Xero. 

You will have more chances of going insane or taking a shotgun to your mouth as more pleasurable

**Developer response:** Hello and thanks for sharing this feedback. We'd love to understand your concerns in greater detail. To do this we need to access some of your account details, which we can't do here. Can you please raise a case in Xero Central and one of our specialist team members will be able to help you.

### 1/5 — Terrible app

*2026-07-25*

I don’t know where to begin with how bad this app is. For starters the accessibility is awful and the icons for moving around the interface are dark grey on a slightly darker grey background. Basically all it does it send your photographed receipt to zero which you can do on zero anyway. No way to email it that can see. The ‘feature request’ link is dead.

**Developer response:** Hi Jenny, sorry to hear you've had a frustrating experience with the app. We really appreciate you taking the time to share your feedback on accessibility and the interface. We'll be sure to pass it on to the team. If you have any feature suggestions, we'd love for you to share them on Xero Product Ideas: https://productideas.xero.com/ - it's where our product team regularly reviews ideas when shaping future roadmaps.

### 1/5 — Doesn’t work.

*2026-05-08, version 6.6.6*

Don’t waste your time. It simply doesn’t work.

### 1/5 — It’s overprice at free

*2026-03-30*

Dog dirt, pure and simple. 

Doesn’t read a single thing from the receipt and doesn’t fit into the Xero workflow in any meaningful way.

You would be better off scratching the receipt into your eyeball and then taking a photo of that (with the flash on) that trying to use this weapons grade catastrophe of an app.

### 1/5 — Basic

*2026-02-03, version 6.6.6*

No way to switch between organisations once within the app.

### 2/5 — Need improvement!

*2025-12-26*

App is good to read documents however it should give option to edit supplier, amounts etc manually and assign to account on Xero. Please improve

**Developer response:** Thanks P, appreciate you sharing your feedback - We'd love for you to share your thoughts on our dedicated Xero Product Ideas platform https://productideas.xero.com/. It's the best place to let us know exactly what would make your Xero experience even better.

### 1/5 — Hate It

*2025-11-18*

Was forced to use this app by my accountant as it’s the system they opted for. It’s so extremely frustrating that you can only upload a maximum of 10 receipts at a time. Once you’ve reached your limit of 10, the app then takes you back to the beginning of your camera roll so you can’t continue from where you left off. Being a very busy working professional, at times if on the move travelling or rushing from meeting to meeting over a number of days or weeks those receipts simply build up.

I used to use Receipt Bank which was fantastic! 

This app needs masses of work

### 1/5 — Not user friendly

*2025-11-11, version 6.6.6*

Always logs me out so frustrating to use

### 1/5 — Useless…

*2025-11-04*

Hubdoc is beyond useless. Vendor and amount is misidentified 50% of the time. Can’t edit after the fact. Another reason I’m looking for alternatives to switch to after being with Xero for years. I’m over it.

**Developer response:** Thanks for sharing your feedback with us @joshevans6161 -  we really appreciate it. We do have dedicated teams that consistently look at extraction quality data with a view to continuous improvement of the model but unfortunately it is not perfect. We are working on some exciting enhancements (using LLMs) and reducing dependencies on traditional OCR technologies (which had more limitations).

In addition, we're developing more of these data extraction capabilities for the Xero Accounting App. Stay tuned for some exciting updates in the near future!

### 3/5 — Share images to app

*2025-10-30*

Please add a new feature to your app that allows one or both of the following:
1. Share sheet support, so that I can share image files of receipts from other apps such as Messages into Hubdoc
2. Paste image from clipboard support within the Hubdoc app itself so I can paste an image copied from the share sheet from another app

**Developer response:** Thanks for sharing your feedback! We're always looking at ways to make improve functionality and your ideas are a big part of that. We'll pass your comments on to the team but have you also shared your thoughts on our Xero Product Ideas page? It's a great spot to let us know exactly what would make your mobile experience better, and other users can vote on what's important to them too. 

https://productideas.xero.com/

## Frequently asked questions about Hubdoc

### What does Hubdoc do?

Hubdoc automatically captures, extracts key data from, and stores your bills, receipts, and invoices. It then syncs this information with accounting software like Xero and QuickBooks Online, streamlining payment processing and reconciliation.

### What are the key features of the mobile app?

The mobile app allows you to snap photos of your documents, automatically extracts essential data like supplier name, amount, and due date, and stores them digitally. This eliminates manual data entry and the need to keep paper copies.

### How much does Hubdoc cost?

The provided information indicates the app is ad-supported and does not have in-app purchases. Specific pricing for the service itself is not detailed in the description, but it is often bundled with accounting software subscriptions.

### What accounting software does Hubdoc integrate with?

Hubdoc seamlessly syncs with QuickBooks Online, Xero, and BILL. This integration facilitates one-click payment processing and audit-proofing of your financial documents.

### Who is Hubdoc designed for?

This app is ideal for individuals and businesses that handle a lot of financial documents, such as small business owners, freelancers, and accountants. It helps reduce administrative tasks and time spent on manual data entry.

## Version history (last 5 releases)

### 6.6.6 — 2025-11-04

We've added some fixes behind the scenes to resolve some bugs and improve performance.

### 6.6.5 — 2025-10-27

We've added some fixes behind the scenes to resolve some bugs and improve performance.

### 6.6.4 — 2025-04-22

We’ve added some fixes behind the scenes to resolve some bugs and improve performance.

### 6.6.3 — 2024-07-08

We’ve added some fixes behind the scenes to resolve some bugs and improve performance.

### 6.6.2 — 2024-06-20

We’ve updated the multiple upload feature to now allow users to upload a combination of gallery and capture photos. 

We’ve added some fixes behind the scenes to resolve some bugs and improve performance.

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| --- | --- | --- | --- |
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All apps by Xero Ltd: https://appshunter.io/developer/441878596

## Related topics

[xero](https://appshunter.io/ios/topics/xero) · [tax receipts](https://appshunter.io/ios/topics/tax-receipts) · [xero accounting](https://appshunter.io/ios/topics/xero-accounting)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*