# HubMobile — user reviews

> 27 indexed App Store user reviews of HubMobile by Hub Systems, rated 3.90/5 from 8 ratings.

- Source: https://appshunter.io/ios/app/hubmobile/id640523339/reviews
- App overview in markdown: https://appshunter.io/ios/app/hubmobile/id640523339.md
- Rating breakdown: 5★ 5 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 2

## Newest reviews (7 of 27)

### 3/5 — Speak why????!

*2021-05-03, version 3.35*

I hate the speak feature. It’s stupid and unnecessary

### 3/5 — Notifications not coming thru or messages

*2018-11-15, version 1.90*

Have to go into app to get jobs coming thru won’t send notifications alert for jobs or messages , miss jobs because of this

### 3/5 — Panorama view iPhone

*2018-05-17, version 1.79*

Just asking why the app in iPhone does not turn to panoramic when you turn the phone to the side. It does it on windows phones but not iPhone

### 3/5 — Bluetooth problems

*2018-01-20, version 1.66*

No sound notification of incoming job if driver has an independent Bluetooth advice such as an earpiece active at the same time

### 2/5 — Make compatible to iphone x

*2018-01-12, version 1.65*

Screen resolution is still for old iphone make it compatible with iphone x

### 3/5 — Poor interface, but convenient

*2017-09-15, version 1.54*

The HubMobile app is useful, yet lacks a few features and also has a few bugs needed to be attended. 
•notifications don't work properly. The last update was fine. But this update has eliminated notifications, need to physically go into the app to receive a job 
•sometimes the job accepts itself, without pressing accept. So it shows as accepted on our side, but not the depot. 

Improvement idea: 
•Add the ability to add wait times, or even a button they says 'arrived at site', then when we pick it up, we can then have wait times automatically put through. 
•when modifying address, make default to lower case, so it doesn't autocorrect letters. It will autocorrect almost anything into a 'I' or 'A' if it's the last letter.

### 3/5 — Bug in work history

*2016-07-13, version 1.45*

Thanks for keeping the app update but the work history has a bug and whenever you choose date it crash and keep jumping out of the app so u need to log in after every time this happen
Please check it and fix it in the new update 
Much appreciated in advance

## Most critical reviews (10 lowest-rated)

### 1/5 — .

*2025-01-25, version 3.151*

It looks like there is a bug in the send messages part of the app also can you fix the rendering between screens

### 1/5 — Problem

*2024-10-30, version 3.145*

Why doesn’t my hub mobile sound an alarm when I get a new job, all it does is light up the screen for a few seconds. It will only sound an alarm if I catch it when the screen lights up and I open the hub. I’ve tried many options but not having much luck

### 1/5 — HubMobile

*2024-01-15, version 3.117*

I work at night and after midnight it stops and doesn’t restart for hours can you fix it

### 1/5 — System is too slow .

*2022-07-25, version 3.75*

Hi there we need marked as a job function . That’s easy for everyone. This application takes too much battery. Please improve this application function many place I have to put address manually .

### 1/5 — Google maps on iPhone

*2020-07-14, version 3.15*

Can’t open address on iPhone,in google maps.

### 2/5 — I mean…..

*2025-03-06, version 3.155*

Look, the app works sometimes… I am forced to use it for courier work and I am charged $22 AUD per month for it.

Many… and I mean MANY. Feels like 9 out of 10 times I try to log out of this thing, waaaaaaaaaaaaaaaaaaay after staff have left the office, I still cannot log off, so the ONLY option is to force close this thing. It reminds me “Don’t forget to log out, it may cause problems!”

STOP TROLLING ME YOU USELESS APP!!

Rant over.’

### 2/5 — Seriously needs overhaul..

*2023-07-31, version 3.105*

Get security updated as only works on wifi

### 2/5 — What happened to the delete photo / retake option ?

*2022-10-07, version 3.82*

This has now disappeared with the latest update.

The way I see it if you take a bad photo there is no way to delete it. So you end up sending the bad pics along with the one you are happy with.

Or am I missing something ?

### 2/5 — Notification sound not hear when I am on call

*2020-10-21, version 3.21*

When I am on call there is no notification sound and every time I miss to accept the job and dispatcher call me that why you are not accepting job. So please make it fix

### 2/5 — Please fix

*2018-11-15, version 1.90*

So sick of it logging out regularly. Frustrating

## Most praised reviews (10 highest-rated)

### 5/5 — Driver Review

*2021-05-14, version 3.35*

I am extremely pleased with the Hub Mobile App.  I have found it to be very user friendly and pretty self-explanatory for someone like me who is a little technologically challenged! I love that the feedback I provide is not ignored and often results in improvements which in turn makes my job easier as a driver. Keep up the great work.

### 5/5 — Add face Id

*2021-04-06, version 3.33*

Need to add face id to the app. Thanks

### 5/5 — One suggestion

*2017-09-20*

Everything is great and it’s getting better in every update but one thing you guys keep missing and is to provide us to use multiple devices every time I want to use another phone the company needs to drop the old one so i can be able to use the new one. Hope to see that improvement soon. god bless .

**Developer response:** Thank you for your feedback, you can keep multiple devices authenticated as long as you log out of one before you log into another, no need to drop them unless you won't be using them any more. Please ask your Manager to forward us any feedback as we are always looking for ways to improve the app.

### 4/5 — DOUBLE CLICK TO CONFIRM PICKUP REQUIRED

*2022-11-28, version 3.88*

Hi, 
Love your creation. My company uses it as a main source to allocate and set jobs.
The only issue is accidentally clicking the green Product Picked Up icon.
Please change the setting to clicking the green icon once & then a popup should appear to confirm or undo. 
Just like the 2x process used and created to complete a job when adding signature. PLEASE UPDATE! 5/5 If and when this issue is resolved. Regards Sub60 Qld -K.H

### 4/5 — Message alert

*2021-01-22, version 3.28*

Hi the message alert keeps alerting me of a new message still no new messages I own a iPhone 11 please fix I’m happy with the app

### 4/5 — Small alert sound volume.

*2020-08-23, version 3.18*

Please update more large alert sound volume, or ringing more long time. Because sometimes I can’t hear the sound notification then miss a new business job. I already checked your app option on my iphone.  But I have no idea how to fix this problem. I feel My old PDA sound is 10 times louder then your app and hard to miss it’s sound even if I was 10m away. Please consider about this issue because sometimes my phone should be in my pocket deeply. Thank you.

### 4/5 — Refresh

*2018-10-12, version 1.89*

It would be good if you could make the app keep the job order on the screen when you refresh it.

### 4/5 — notifications in iphone

*2018-09-06, version 1.84*

why app doesn’t get notifications in lock screen in iphone

### 3/5 — Is there any way to connect all the addresses to a route planner app?

*2023-02-23, version 3.95*

Is there any way to connect all the addresses to a route planner app?

### 3/5 — Photos

*2021-06-24, version 3.39*

How do we attach photos from phone library ?
Sometimes it is impossible to take photos as people take the delivery inside the warehouse

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*
