# HubSpot — The AI-Powered CRM

> AI-powered CRM platform for customer-facing teams to manage relationships and close deals. (iPhone/iPad app by HubSpot, Inc..)

- Source: https://appshunter.io/ios/app/hubspot/id1107711722 (this page in markdown: same URL + `.md`)
- Developer: [HubSpot, Inc.](https://appshunter.io/developer/380033836)
- Category: Business, Productivity
- Price: Free
- Rating: 4.73/5 from 15,451 App Store ratings · 590 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 164 MB
- Languages: French (France), German (Germany), American English, Chinese (Simplified, China), Chinese (Traditional, Taiwan), Korean, Danish, European Spanish, Finnish, Italian and 7 more
- Released: 2016-04-27
- Data updated: 2026-08-28
- Monetization: freemium
- User reviews in markdown: https://appshunter.io/ios/app/hubspot/id1107711722/reviews.md

## What is HubSpot?

HubSpot Mobile brings your customer-facing teams together on one powerful, AI-driven platform. Get a unified view of every customer, move fast on what matters, and take action from anywhere. With Breeze Assistant now available on mobile, your AI GTM expert is always in your pocket — ready to surface insights, draft communications, and help your team close deals on the go. Powerful tools. One platform. Built for the way you work today.

## Key features

- AI-powered CRM platform
- Unified customer view
- Actionable insights
- Draft communications
- Deal closing tools
- Mobile accessibility

## What do users think of HubSpot?

Overall sentiment: neutral

**Pros**

- 👍 Simple to use
- 🚀 Ease of use
- 🚀 Intuitive user interface
- 🚀 Streamlined workflow
- 👍 Great business tool
- 👍 Helpful for small businesses

**Cons**

- 🐛 Buggy app with crashes
- 🐛 Unreliable search function
- 🔒 Lack of security features
- 🔒 No biometric or PIN protection
- 👎 Limited functionality compared to desktop
- 👎 Difficult to manage tickets and service
- 👎 Complicated cancellation process

**Commonly reported bugs**

- Conversations tab not working
- Notifications not showing up
- Inability to log in on mobile
- Data loss and account deletion issues

**Most requested features**

- Ability to attach files to emails
- More customization options
- Better integration with other tools
- Improved mobile optimization
- Access to service tickets and support
- Easier task and pipeline management

## Recent user reviews (10 of 590)

All indexed reviews: https://appshunter.io/ios/app/hubspot/id1107711722/reviews.md

### 1/5 — Stay on Free

*2026-08-19, version 4.99.0*

Horrible customer service

### 3/5 — Won’t let me sign in after updating my iPhone

*2026-08-17, version 4.99.0*

This app is such a pain. Everything was great until I got a new iPhone. Now I can’t sign in. My company can’t figure it out. I searched the web for other users with the same issue, they can’t figure it out. 

New password - check
Authenticator - check
Company portal and management in phone - check

Still not access. Error says the phone has not been registered. I’m using SSO login with company portal app. How can it not be registered!?! This stinks

### 3/5 — No revenue/invoice support

*2026-08-10, version 4.98.0*

I use hubspot mainly for the revenue features… not currently on the app

### 4/5 — Improving the HubSpot Mobile Experience

*2026-08-07*

Generally, I’m very happy with HubSpot, but the mobile app needs significant improvement.

It isn’t particularly user-friendly, and several features available on the desktop version are either missing or difficult to access in the app. For example, adding a new user isn’t available through the app, which means having to switch to the browser/desktop version for what should be a straightforward account-management task.

The biggest issue for me, however, is managing company records. Once a company has been created, the ability to properly update and manage its information in the mobile app is extremely limited. When you’re actively building and maintaining a CRM, this becomes frustrating very quickly and makes mobile working unnecessarily difficult.

The desktop product is excellent, and I’m generally very happy with HubSpot. Bringing more of that functionality into the mobile app — particularly full company editing and user management — would make a substantial difference.

I hope this is something that can be addressed sooner rather than later.

### 4/5 — Une bonne application

*2026-07-23*

L’application mobile est très pratique à utiliser. L’application mobile moins à cause d’une lenteur que je trouve assez agaçante. Mais dans l’ensemble les fonctionnalités sont bien pensées et utiles. En tout cas elles me conviennent.

### 1/5 — Service ticket functionality is very limited

*2026-06-05, version 4.91.0*

We moved to HubSpot from Zendesk to have full integration of CRM and HelpDesk. With Zendesk we had a mobile app that allowed us to handle service tickets with the same functionality as in our desktops or laptops. Not with this app. Service tickets functionality is very limited. We need to be able to handle customers service requests even when away from our office.

### 1/5 — Awful

*2026-06-03, version 4.91.0*

I have used this CRM for 10 years and it feels like a prison sentence. It is expensive and tedious and is the polar opposite of being user friendly. I cannot wait until our contract ends.

### 1/5 — Confusing Pricing and Poor User Experience with HubSpot

*2026-05-29, version 4.90.0*

The application is extremely confusing, especially regarding how to use it and how the pricing system works. Inside the platform, they constantly push different packages and upgrades onto users who may not fully understand the system. Everything feels unnecessarily complicated and disorganized.

I signed up for HubSpot because of the positive reviews, but honestly, my experience was completely different. At this point, I do not believe many of those reviews reflect real customer experiences.

I definitely do not recommend HubSpot based on my experience.

### 4/5 — Great app, but…

*2026-05-16, version 4.89.0*

I love the app, and I use it nearly daily. Although, I wish there was a way to edit an invoice. Hopefully, this comes soon!

### 1/5 — Can’t login

*2026-05-15, version 4.89.0*

I can’t rate the app because no matter what method I try, I cannot login to my account. Given the ratings, I wish I could access it.

## Frequently asked questions about HubSpot

### What does HubSpot Mobile do?

HubSpot Mobile brings customer-facing teams together on a unified, AI-driven platform. It provides a comprehensive view of every customer, allows for quick actions, and enables users to take action from anywhere. The app aims to streamline workflows and improve team collaboration.

### What are the key features of HubSpot Mobile?

Key features include an AI-powered CRM platform, a unified view of customer data, the ability to move fast on important tasks, and take action remotely. It also features Breeze Assistant, an AI Go-To-Market expert for insights, drafting communications, and closing deals on the go.

### Is HubSpot Mobile free to use?

The provided information indicates that the app is free and does not have in-app purchases or ads. However, CRM platforms often have tiered pricing for advanced features or larger teams, so users may want to check the official HubSpot website for detailed pricing information.

### What kind of devices is HubSpot Mobile compatible with?

The app is designed for mobile use, suggesting compatibility with both iOS and Android smartphones and tablets. Users can typically download it from their respective app stores.

### How can HubSpot Mobile help my business?

This app can help businesses by unifying their sales, marketing, and service teams on a single platform. The AI capabilities provide actionable insights and automate tasks like drafting communications, which can lead to faster deal closing and improved customer relationship management.

## Version history (last 5 releases)

### 4.100.1 — 2026-08-27

This release contains bug fixes and general improvements. Thanks for using the HubSpot app.

### 4.100.0 — 2026-08-21

This release contains bug fixes and general improvements. Thanks for using the HubSpot app.

### 4.99.0 — 2026-08-14

This release contains bug fixes and general improvements. Thanks for using the HubSpot app.

### 4.98.0 — 2026-08-07

This release contains bug fixes and general improvements. Thanks for using the HubSpot app.

### 4.97.0 — 2026-07-24

This release contains bug fixes and general improvements. Thanks for using the HubSpot app.

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## More apps by HubSpot, Inc.

- [UNBOUND 2026](https://appshunter.io/ios/app/unbound-2026/id6449719752)
- [Connect.com](https://appshunter.io/ios/app/connectcom/id6479700065)
- [Breeze Assistant](https://appshunter.io/ios/app/breeze-assistant/id6741806794)

All apps by HubSpot, Inc.: https://appshunter.io/developer/380033836

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*