# Huggy — Attendance > Unified business communication platform for managing customer interactions across channels. (iPhone/iPad app by Huggy.) - Source: https://appshunter.io/ios/app/huggy/id1368116973 (this page in markdown: same URL + `.md`) - Developer: [Huggy](https://appshunter.io/developer/1368116972) - Category: Business - Price: Free - Rating: 3.00/5 from 2 App Store ratings · 29 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 51 MB - Languages: American English - Released: 2018-06-11 - Data updated: 2026-09-06 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/huggy/id1368116973/reviews.md ## What is Huggy? Simplify your business communication completely: Meet customers from all your communication channels directly on your iPhone. View your conversations, tranfer chats, search your history and answer all your communication channels in a unified way. Our platform integrates with your social networks, with your site, with message applications and with your email. Forget about having to open multiple applications to know where your customers are talking to you. With our platform you optimize your service so that no message, from anywhere, is lost. Make your customers happy! With Huggy mobile you can: Respond in only one application to your customers everywhere Manage your calls wherever you are View, transfer and close your calls Send internal messages to your colleagues and keep your team organized Search for all the history of your calls Actively start a call with any of your contacts Add multiple search filters to find what you need Be notified whenever a new message arrives Be notified whenever a chat is transferred to you Huggy helps you get into the new age of digital service. ## Key features - Unified inbox for all communication channels - Manage calls and chats on iPhone - Transfer and close conversations - Internal team messaging - Searchable conversation history - Real-time message notifications ## Recent user reviews (10 of 29) All indexed reviews: https://appshunter.io/ios/app/huggy/id1368116973/reviews.md ### 5/5 — Muito bom, facilita muito no atendimento! *2025-11-10, version 2.70.1* Muito bom, facilita muito no atendimento! ### 1/5 — Áudio com problemas *2025-11-04, version 2.70.1* Tanto via Web quando via App é bastante problematico, via App temos constantes problemas ao tentar enviar audio ao cliente ou até mesmo mensagem em alguns momentos, onde fica apenas com o símbolo do relógio e não envia de forma alguma. ### 5/5 — Excelente *2025-10-22, version 2.70.1* Pelo fato de permitir utilizar API oficial em um APP, facilita muito! Tem pontos a melhorar mas já atende bem! ### 5/5 — Praticidade *2025-04-04, version 2.63.2* O aplicativo tem suas dificuldades mas pelo fato de conseguir trabalhar com WhatsApp API também em momentos de mobilidade da operação do dia a dia, ajuda muito. ### 1/5 — Complicado…. *2024-11-09, version 2.45.1* Deveria ter opção para finalizar todas as mensagens em aberto, como selecionar várias. As vezes da problema com iPhone tbm… ### 1/5 — Aplicativo horrível. 😡🥵 *2024-11-09, version 2.45.1* Sem dúvida é pessimismo aplicativo ### 1/5 — Lentidão *2024-07-01, version 2.27.0* Muito lento ### 1/5 — Lento e Limitado. *2024-05-17, version 2.25.0* Lento pra atualizar. Não consegui responder uma pergunta selecionando a mensagem recebida. Não consegui mostrar qual mensagem o cliente está respondendo. Não envia áudios. Apesar de ter a opção é inútil. Não funciona. Pra vc ver a resposta do cliente vc tem que ficar atualizando o app pq ele não atualiza sem vc forçar ele a atualizar. Demora pra carregar. Inicialização lenta. Hoje é o último dia que estamos usando. A empresa finalmente resolveu trocar. ### 3/5 — Precisa melhorar *2024-03-26, version 2.23.3* Trava muito, lento ### 3/5 — Bom *2024-02-16, version 2.19.2* O aplicativo às vezes trava e manda várias vezes o mesmo áudio ou então a mesma mesma mensagem, isso é preocupante pois é um aplicativo de atendimento não pode haver erros. ## Frequently asked questions about Huggy ### What does Huggy do? Huggy is a business communication platform that consolidates customer interactions from various channels, including social networks, websites, messaging apps, and email, into a single iPhone application. It allows users to manage conversations, calls, and messages efficiently, ensuring no customer communication is lost and optimizing customer service. ### What are the key features of Huggy? Key features include a unified inbox for all communication channels, the ability to manage calls and chats directly from an iPhone, transfer and close conversations, send internal messages to colleagues for team organization, and search through past conversation history. It also provides real-time notifications for new messages and transfers. ### Is Huggy free to use? Based on the provided information, Huggy is offered as a free application. There are no mentions of subscription fees, in-app purchases, or advertisements, suggesting it is a completely free service. ### What devices is Huggy compatible with? Huggy is specifically designed to be used on an iPhone, as indicated by its subtitle and description mentioning direct access on the iPhone. It allows users to manage their business communications and calls wherever they are. ### How does Huggy help businesses improve customer service? Huggy helps businesses improve customer service by centralizing all customer communications from diverse channels into one application. This prevents messages from being lost, allows for quick responses, and enables efficient management of customer interactions, ultimately leading to happier customers and optimized service. ## Version history (last 5 releases) ### 2.98.3 — 2026-09-05 We've been at work making Huggy better for you. For this version, we've made a bunch of bug fixes and performance enhancements to make sure everything's running as smooth as possible ### 2.98.2 — 2026-08-28 We've been at work making Huggy better for you. For this version, we've made a bunch of bug fixes and performance enhancements to make sure everything's running as smooth as possible ### 2.98.1 — 2026-08-20 We've been at work making Huggy better for you. For this version, we've made a bunch of bug fixes and performance enhancements to make sure everything's running as smooth as possible ### 2.97.2 — 2026-08-11 We've been at work making Huggy better for you. For this version, we've made a bunch of bug fixes and performance enhancements to make sure everything's running as smooth as possible ### 2.97.1 — 2026-07-21 We've been at work making Huggy better for you. For this version, we've made a bunch of bug fixes and performance enhancements to make sure everything's running as smooth as possible ## Apps similar to Huggy | App | Rating | Price | Category | | --- | --- | --- | --- | | [Voxtell Office Flex](https://appshunter.io/ios/app/voxtell-office-flex/id1363292874) | 5.0 (4) | Free | Business | | [SleekFlow - Conversational AI](https://appshunter.io/ios/app/sleekflow-conversational-ai/id1495751100) | 4.4 (11) | Free | Business | | [SendPulse Chatbots](https://appshunter.io/ios/app/sendpulse-chatbots/id1541130793) | 4.6 (105) | Free | Business | | [Chatwoot](https://appshunter.io/ios/app/chatwoot/id1495796682) | 4.1 (13) | Free | Business | | [Zap Responder](https://appshunter.io/ios/app/zap-responder/id6648758239) | — | Free | Business | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*