# Hugo’s Family Marketplace — user reviews

> 7 indexed App Store user reviews of Hugo’s Family Marketplace by Valley Markets, Incorporated, rated 4.70/5 from 400 ratings.

- Source: https://appshunter.io/ios/app/hugos-family-marketplace/id1322113154/reviews
- App overview in markdown: https://appshunter.io/ios/app/hugos-family-marketplace/id1322113154.md
- Rating breakdown: 5★ 323 · 4★ 44 · 3★ 19 · 2★ 7 · 1★ 7

## Most critical reviews (7 lowest-rated)

### 1/5 — Not advised

*2022-11-04, version 20220804*

The prices of the groceries are okay but the provisional fee is ridiculous! They are taking advantage of those who are sick or disabled and in need of groceries.

### 1/5 — Rewards card doesn’t work

*2022-02-07, version 20210927*

My member card doesn’t even scan and when it does, rewards card won’t come up.

### 1/5 — Search feature pretty worthless

*2021-03-29, version 20201001*

I tried searching for “gatorade”, no results found, I then tried “sports drink”, same result. I then tried “sports”.... hey look at that, the fourth result is a Gatorade product. Sorry, but search is pretty important for any shopping app, and I feel like it’s been completely disregarded.

### 2/5 — Credit card

*2026-06-08, version 20240814*

Declined debit card for not being a good card number twice.  I wanted to pay with my bank card not a credit card. I also tried to make order placed before nine this morning.

### 2/5 — Not great yet

*2018-05-27, version 20180510*

Thoroughly scattered typos and incomplete tagging prevent accurate product searches. So far it’s still faster to go to the store than to try to find the seemingly random single categories that contain a preferred brand of any given product. 

I’m still optimistic about future versions, but it’s not there yet.

### 3/5 — Was better

*2020-04-26, version 20200328*

Scan tool never works. Doesn’t show all the items the store carry’s.

### 5/5 — Great app! Convenient!

*2025-01-07, version 20240814*

Easy to use and I love the good variety of pick up times available!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*