# HungryNaki - Food Delivery — user reviews > 52 indexed App Store user reviews of HungryNaki by HungryNaki LTD, rated 4.50/5 from 2,239 ratings. - Source: https://appshunter.io/ios/app/hungrynaki-food-delivery/id944200980/reviews - App overview in markdown: https://appshunter.io/ios/app/hungrynaki-food-delivery/id944200980.md - Rating breakdown: 5★ 1,724 · 4★ 238 · 3★ 90 · 2★ 41 · 1★ 146 ## What do users think of HungryNaki? Overall sentiment: negative **Pros** - 👍 Convenient and good customer service - 🚀 Offers many promotional vouchers - 🚀 Overall good experience **Cons** - 🐛 Buggy app with frequent crashes - ⏱️ Slow delivery times - 🤖 Poor customer service and handling of issues - 💰 Overpriced delivery charges - 🤔 Unreliable order tracking and updates **Commonly reported bugs** - App crashes regularly - Ordering process is unreliable - Frequent app freezes and lags - Inconsistent and misleading delivery estimates **Most requested features** - Add more famous restaurants - Improve app stability and performance - Implement better order cancellation and refund options - Provide live chat support for customers ## Newest reviews (15 of 52) ### 3/5 — Restaurant Menu *2023-02-17* You’ll found so many restaurants in hungrynaki but you’ll never found all the items that restaurant offers that’s the big issue that’s why That’s why hungrynaki is my first choice for order food online ### 3/5 — App crashing regularly *2022-10-27, version 5.0.2* App crashing regularly on clicking on ant store or food on main screen. ### 1/5 — Scammers DO NOT ORDER *2022-04-30, version 4.5.10* Very disappointed with the service. After ordering I made the payment via bKash. It’s been 8 hours and I still haven’t received the parcel. And I have even complained a few times, all they know is to apologise and ask me to “wait for an update” but no sign of refund/ any other solution. ### 1/5 — Improve the delivery time *2022-03-17, version 4.5.8* They take at least 1 hour to delivery any food. Doesn’t matter how close you live from the restaurant. ### 3/5 — App very slow in iOS, plz optimize it. *2022-03-16, version 4.5.8* App is very slow to show shop manus and restaurant list. ### 1/5 — Bad service slow delivery *2022-02-26, version 4.5.8* Dishonest service that doesn’t bother about the voucher I used and doesn’t bother to give recovery for their own mistake. Such disappointment service. I’ll have to pay 200 extra only for their dishonesty. Dissatisfied with service ### 1/5 — Worst service, worst app *2022-02-04, version 4.5.8* Bangladesh govt. should ban this app. They are giving worst service. Their app also crappy. A food service should not be like this. Pathao food & foodpanda is 1000 times better. ### 1/5 — Very bad service *2022-02-01, version 4.5.8* This app is the worst system I have ever experienced, they ask money first to payment and than tell us that they don't have the food. so they offer coin or cash back after 7days. Idiotic system. ### 4/5 — Get a better app *2022-01-08, version 4.5.8* Absolutely low quality app, it lags to the point where it literally crashes!!! ### 1/5 — Foul *2022-01-06, version 4.5.8* App e toh kaaj korey na 12 ta theke, faltu jotohshob. Offer load nitey na parley offer place koren keno? Foul App doesn’t work during offer time, foul service. If can’t take the order load then why you place your offer price ? Foul ### 4/5 — Overall Good *2021-12-22, version 4.5.8* The App needs some bug fixes and improvements. ### 3/5 — fix the app *2021-12-01, version 4.5.8* the food delivery is great. everything is ok but the app crashes on iOS A LOT. please fix it asap ### 3/5 — App Needs Improvement *2021-11-23, version 4.5.8* The app is still laggy overall. Foodpanda and Pathao Food runs far more smoothly. ### 3/5 — Crashing continuously *2021-11-19, version 4.5.8* App crashing continuously after taping on restaurants name, or searching a restaurant. ### 2/5 — Filled with bugs *2021-11-18, version 4.5.7* Can't access any Restaurants .. Loading takes a lot of time ## Most critical reviews (10 lowest-rated) ### 1/5 — worst service ever. *2023-05-23* the delivery system is so bad. Called them , they told me they will bring it by 20 minutes, waited for an hour then called again, the delivery man acted like i called him for the first time, then told me hes too busy. I waited for total 2 hours , so it was very annoying, had to cancel order at last. Bad experience overall! ### 1/5 — Coupons *2023-01-28, version 5.0.4* Gives fake coupons which doesn’t work😡 ### 1/5 — Horrendous service! *2022-11-18, version 5.0.3* Just stay away from hungrynaki. They sent me a wrong order and managed it really poorly. I sent them text via messenger and after replying to some, they didn’t even bother replying anymore. I’ve had previous misplacement of orders and those were also handled really poorly. Stay clear of them! ### 1/5 — Crashes after latest update *2022-10-23, version 5.0.2* How ridiculous... Updates are meant for bug fix. But after update , now this app is constantly crashing. ### 1/5 — Everything Stopped working sometimes *2022-10-06, version 5.0.1* After ordering, when the deliverer is heading towards my home the app and the whole phone freezes ! Have to force restart the phone. I though this only happened to my phone, my wife’a and brother’s phone has the same issue. Already stopped using Hungry naki ### 1/5 — Horrible *2022-08-15, version 5.0.1* Ive always used foodpanda but recently switched to hungrynaki and so far the app is horrible, everytime i order something and from anywhere, it says the outlets and available, very disappointed ### 1/5 — Very Dissatisfied *2022-07-19, version 4.5.12* The app is practically disappointing and disgusting at the same time, I didn’t get what I ordered none the less the delivery charge is way higher than the apps I previously used. So the ones reading this review stick to your previous food delivery app than this one which cost’s twice the money and gives half the offers. ### 1/5 — Worst customer care service and app service *2022-06-23, version 4.5.12* Their app has so many issues and lack features at the same time customer care service is always late. Tell you your app devs to learn how to develop a system from foodpanda guys... ### 1/5 — Very poor service *2022-05-06, version 4.5.10* Takes way more time than the estimated delivery time and you can't even cancel the order even if it gets delayed more than an hour. They take the order even without having a rider nearby and shows that the order is being prepared when the order isn't even confirmed yet, and they change the estimated delivery time a lot more than it actually shows at first and they don't even provide a cancel option and make their customers wait an unreasonable amount of time and serve cold food. ### 1/5 — I’m matured found often at their services. *2022-05-06, version 4.5.10* I’m matured and non professional activity found often at their services rather than other food supply firm. Need better service for survival in service world. Thank you. ## Most praised reviews (10 highest-rated) ### 5/5 — Convenient and Good Customer Service *2022-04-04, version 4.5.8* The app offers many promotional vouchers, which are usually worth more than those of other food delivery apps in Bangladesh. The customer service is also good at communication, which stands as a big benefit. However, the safari/chrome version of this app may have some glitches. For example, while adding a promotional voucher, it takes a lot of time, sometimes it may just keep loading. ### 5/5 — Advise *2022-03-31, version 4.5.8* You should add more famous restaurants of Rangpur ### 5/5 — Pathetic App & experience! *2022-02-04, version 4.5.8* I have ordered my food at 7pm and still haven’t received my food even after more than 2 hours have passed moreover, the Agents would put my calls on hold for 6 minutes every time I called to inquire about the delivery time. It I very annoying that I cannot cancel the order either. What exactly are you doing HungryNaki!? ### 5/5 — Experience *2021-12-02, version 4.5.8* I’m experiencing much better than foodpanda in terms of services. HAIL BANGLA! ### 5/5 — Sabbir *2021-12-01, version 4.5.8* Eve thing is good I think best But one thing can’t contact with the food man for further instruction. ### 5/5 — Best app so far *2021-09-30, version 4.5.4* Tech will transform from something we actively use to a more seamless integrated experience that is ‘on’ all the time ### 5/5 — App stability issue *2021-09-15, version 4.5.3* The app is very unoptimisable! When i opened this app frequently freeze happened! Do something asap ! Make some fixes for this app ! ### 5/5 — Great app! *2021-06-25, version 4.4.8* Great app! Great service!!! And very organized unlike Foodpanda!! ### 5/5 — FoodPanda is overrated *2021-02-08, version 4.3.7* I loved the HungryNaki app and serviece. The app is very intuitive . I seriously loved using the HungryNaki app over FoodPanda. Gonna say good bye to Foodpanda and hope Hungrynaki will continue to satisfy the hunger of me ... ### 5/5 — Great *2020-11-30, version 4.3.7* Using it since the beginning . Happy with the service. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*