# Hunt Resident App — user reviews > 296 indexed App Store user reviews of Hunt Resident App by Yardi Systems, Inc., rated 4.37/5 from 4,129 ratings. - Source: https://appshunter.io/ios/app/hunt-resident-app/id1488732669/reviews - App overview in markdown: https://appshunter.io/ios/app/hunt-resident-app/id1488732669.md - Rating breakdown: 5★ 2,631 · 4★ 479 · 3★ 191 · 2★ 118 · 1★ 251 ## What do users think of Hunt Resident App? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 🚀 Convenient for maintenance requests - 🚀 Ability to upload photos - 🚀 Streamlined communication with landlord - 🚀 Intuitive interface **Cons** - 🐛 Login issues (must re-enter credentials each time) - 🐛 Limited maintenance request categories - 🐛 Inconsistent app performance - 🐛 Inability to view payment history - 🐛 Glitches with autopay and bank account setup **Commonly reported bugs** - Maintenance request details not visible to technicians - Maintenance request cancellation issues - Inconsistent app behavior when network connection is lost **Most requested features** - More maintenance request categories or an 'other' option - Ability to view payment history and account balance - Biometric login options - Calendar integration for scheduling maintenance - Push notifications for important updates ## Newest reviews (18 of 296) ### 2/5 — Lack of customer focus *2026-08-22, version 26.4.0* The app’s front facing service is “give Hunt your money”, not “how can Hunt help you?” The main page is about the rent balance due, which is very likely very minimally ever needed or used due to the nature of military housing auto-payment norms. The primary use of this app is for maintenance issues, correct? So why is that feature hidden behind multiple other steps such as the upper left expanding menu (3 dash lines) or to go to maintenance history and then without explanation find the plus sign in the bottom right corner that then finally gives customers their opportunity to request help from Hunt. ### 3/5 — Good but could improve. *2026-08-19, version 26.4.0* Don’t like the black background ### 4/5 — Good app *2026-08-18, version 26.4.0* Over all good app. Decent maintenance request system. I’d like to see more options in the other category to allow tenants to ask for obscure unlisted items ### 4/5 — Some glitches *2026-08-09, version 26.4.0* The app is relatively intuitive, and not requiring a password by using an OTP instead is good. However, on the user end, when loading photos in support of a work order, the images sometimes successful uploads do not show, which causes customers to upload duplicative images. Also, while I understand, customers habitually put in every work order as an emergency, only allowing them to label their work orders as routine (current setup) only works if you’ve got someone monitoring the system for emergencies all the time. ### 3/5 — Helpful but dark and hard to read *2026-08-07, version 26.4.0* Good way to submit requests. The categories are too confining, but overall it’s helpful to have the app option. It’s just dark and difficult to read. Can it be lightened up and he don’t made bigger? It seems there’s a lot of empty space anyway—might as well use it with bigger, easier to read font. ### 4/5 — Thank goodness *2026-08-04, version 26.4.0* This app used to be a bit confusing. Thanks for the update! ### 2/5 — Convenient-ish *2026-08-03, version 26.4.0* You cannot see what you’re typing when using this app on an iPhone because the keyboard covers the text box. This issue doesn’t affect Android phones. ### 4/5 — Quirky *2026-07-22, version 26.4.0* Doesn’t show everything I’d like to see or have access to. But easy enough to put in maintenance requests. ### 3/5 — Needs upgrade *2026-07-22, version 26.4.0* When submitting a work order, if you slide up, it deletes the work order in progress and you need to start all over again. When adding additional comments under permission to enter, the app doesn’t allow you to see what you are typing. ### 4/5 — Categories *2026-07-06, version 26.4.0* Hard to find exact combination of category and subcategory to submit. ### 2/5 — Dysfunctional Auto pay and bank synchronization *2026-07-05, version 26.4.0* The app fails to allow my to add the bank information I intend. I select one savings account during the setup process, and it will literally choose my other emergency savings account. I try to setup auto payments through the service, and it does not work. I reached out to tech support for assistance, no response. That is unacceptable. ### 2/5 — Payment option mix-up *2026-06-10, version 26.4.0* I’ve only used the app to pay off lock requests and it was a bad experience because it wouldn’t let me select the right charge. Pulled out a huge amount due to rent being due around that time. Would be better if rent wasn’t included on the app since it’s already withdrawn from BAH. ### 4/5 — Almost there for me *2026-06-07, version 26.4.0* The only thing I’d like for them to approve in the current moment is adding more specific option abilities for the type of maintenance being requested ### 2/5 — No statement of prior charges *2026-06-04, version 26.4.0* I cannot review previous charges or payments in the app. I’d expect to be able to do this, just like a bank or credit card statement. I have everything set up for autopay, including full rent and variable charges for utilities, and yet I always have an outstanding balance by a few dollars, which puts me at risk for additional late fees. If it’s processing fees, include that in the payment. As of right now, it feels disingenuous and predatory ### 3/5 — UI needs adjustment *2026-06-02, version 26.4.0* The sensitivity of the “swipe down to delete or go back” is a little too high and could use some adjustment. I’ve deleted numerous requests while using the scroll wheel function and scrolling past the top selection, to then delete what I was working on. Everything else about the app is nice though. ### 5/5 — Perfect for maintenance Requests *2026-05-15, version 26.4.0* Easy way to contact housing department and handle in house issues ### 3/5 — Needs more complete options *2026-05-12, version 26.4.0* This app could be very useful. It is great for communication, regarding work order requests. But there are not enough options in the “priority,” “category” or “subcategory” drop-downs. ### 4/5 — Amazing *2026-05-04, version 26.4.0* This app makes it very easy to make work order and track payments. It’s convenient having a drop down with multiple options to help describe my issue. ## Most critical reviews (10 lowest-rated) ### 1/5 — Does Not Take All Banks *2026-07-29, version 26.4.0* The app is mostly functional, but be warned it does not take all banks for direct transfer, and you may be forced to use a credit or debit card which will incur a pretty hefty processing fee. Could use some improvements on the payment options. ### 1/5 — App *2026-07-22, version 26.4.0* App doesn’t let you choose priorities and very limited options to pick. My was for water not getting warm. No options at all for that. ### 1/5 — Too many errors *2026-04-27, version 25.8.0* Can’t update my personal info without an application error. Whats the point of the app, if I have to call or email everything in? ### 1/5 — Clunky and hard to use *2026-04-23, version 25.8.0* Unable to upload videos. Options for issues limited. Unable to type in the additional comments text box. ### 1/5 — Only works 5-10% of the time *2026-04-20, version 25.8.0* This app only works 10% of the time. It’s so frustrating that I just give up and forget about it then I’ll try again a few weeks or months later. Sometimes it opens up like it’s supposed to be with a onetime password but other times it doesn’t do anything and just sits there like a dud. ### 1/5 — Ew *2026-04-14, version 25.8.0* Does not always work ### 1/5 — Interface is bad *2026-03-13, version 25.8.0* Two major problems with the app: 1. It requires 2 factor authentication via email every time, with no way to disable. 2. The available options for maintenance are not all-encompassing of routine maintenance requests. ### 1/5 — Service fee charge ridiculous *2026-03-03, version 25.8.0* The service fee charge to use a credit card is ridiculous, $68 to pay by card!! Unacceptable!!! ### 1/5 — Not a good app *2026-01-11, version 25.8.0* Not very helpful, needs significant improvement to accurately input and correlate the various types of maintenance issues that can arise within these homes ### 1/5 — Incorrect information *2026-01-01, version 25.8.0* It never has the right amount ## Most praised reviews (10 highest-rated) ### 5/5 — Easy to use Army Proof *2026-08-24, version 26.4.0* Easy to use Army Proof ### 5/5 — Helpful *2026-08-21, version 26.4.0* I always get my issues resolved. Thank you! ### 5/5 — Excellent swap *2026-08-07, version 26.4.0* The app is extremely easy to use. There is some system errors where you can’t select the exact issue you’re having so you just need to select whatever they have and then put it in the comments. However, I’m really pleased with how I’m able to do maintenance request through my phone. ### 5/5 — Perfect *2026-07-27, version 26.4.0* User friendly ### 5/5 — Easy to use! *2026-07-21, version 26.4.0* Easy to use and keeps you informed. ### 5/5 — Great app for residents *2026-07-16, version 26.4.0* Makes paying bills ,maintenance, and office communication clear and easy ### 5/5 — Works *2026-07-10, version 26.4.0* Does exactly what it needs to do ### 5/5 — User Friendly *2026-07-09, version 26.4.0* App is easy to use for all functions and recent updates have made the login process a breeze. ### 5/5 — Easy 1,2,3 *2026-06-12, version 26.4.0* The app is easy to navigate and very simple to use. Everything is laid out clearly, making it quick to find listings, check details, and save favorites. It runs smoothly and feels user‑friendly, even for first‑time users. Overall, a solid experience. ### 5/5 — Easy to use! *2026-05-27, version 26.4.0* The app makes it easy to put in maintenance requests and allows me to keep track of them. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*