# Huntsville Utilities — Mobile Payment App > Mobile utility management for bill payments, account details, and outage monitoring. (iPhone/iPad app by City of Huntsville Electric Systems.) - Source: https://appshunter.io/ios/app/huntsville-utilities/id798812231 (this page in markdown: same URL + `.md`) - Developer: [City of Huntsville Electric Systems](https://appshunter.io/developer/798812234) - Category: Utilities, Business - Price: Free - Rating: 1.71/5 from 66 App Store ratings · 53 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 5 MB - Languages: English - Released: 2014-03-01 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/huntsville-utilities/id798812231/reviews.md ## What is Huntsville Utilities? Huntsville Utilities free mobile app allows customers to: - Pay via bank draft - Sign up for automatic bank draft - Add/Edit bank detail - Pay via credit card through Western Union - View account and invoice details - View outage map and consumption history ## Key features - Pay via bank draft - Automatic bank draft sign-up - Add/Edit bank details - Pay via credit card - View account and invoice details - View outage map - View consumption history ## Recent user reviews (10 of 53) All indexed reviews: https://appshunter.io/ios/app/huntsville-utilities/id798812231/reviews.md ### 1/5 — DON’T BOTHER *2025-07-11, version 1.8* This is hands down the worst app I’ve ever tried to use. Why tried because I can’t even set up an account. I read these reviews thinking can’t be that bad. It. Is. Has insane parameters that they dont tell you about until after you submit and once you do it makes you start from the beginning. 7 tries later it says can’t set it up with no explanation even when I did the insane parameters. User name 12 letters numbers or underscore. On top of that the QR code on the bill takes you nowhere. How in a city full of tech nerds they couldn’t find someone to build an app. This is a temu app. ### 5/5 — Needs to be updated. *2025-06-30* Win3.1 on Tandy felt smoother than this. If I’m not having issues logging in then it’s issues making a payment that usually results in late penalties when I forget to go back and try for the 4th or 8th time. And make the payment process easier. I think it’s like 4 confirmations after scrolling through each to complete the payment I just authorized. Seriously? Enable Face ID for login or at the bare minimum include a way for auto login from portable devices. It’s pretty basic stuff now in 2025. Include Apple Pay. Your grandpas not the only one paying bills. Please update the app. I just want to simply pay my bills and go back to being broke. ### 1/5 — Latest Update *2024-07-24, version 1.7* The update today has the title of the app messed up. Why don't the IT people check all aspects of the app before publishing an update? ### 2/5 — It Stopped Working *2024-06-12* It’s really convenient to have an app for utilities services, but things in the app have been slowly breaking for a while and now the app is now completely broken :( ### 1/5 — Huntsville utilities more like Huntsville Garbage *2024-04-24* What can I say about the monopoly that is Huntsville utilities. They will steal your money, they beg you for donations at every corner, they will shut your power off after sending your bills to the WRONG address. Then they will charge you for their mistake. Utilities having a monopoly is borderline Russian communism but hey any government agency is at this point ### 2/5 — Not Dependable *2024-04-20* I LOVE the idea of having a Huntsville Utilities app. It is great, when it works. Most months the app will not work. You have to go through a long drawn out process to get it to work and sometimes after the long drawn out process, it still won’t work. :( ### 1/5 — hasn't worked for MONTHS *2024-04-04* y'all price gouge the living you know what out of us. the LEAST you could do is take some of that ridiculous surplus you have on hand from stealing from huntsville residents and invest it into an app that ACTUALLY WORKS. ### 1/5 — Please fix *2024-03-14* This app is almost infuriating to use. 9/10 will not load when you need to, will not save my information, and constantly crashes resulting in having to restart all progress. ### 3/5 — App down for a few months *2024-03-04* The app worked fine for making payments for the entire 3 years I used it. However, now when I open the app I only get a blank white screen. I do not think the app is compatible with ios 17 or greater. I look forward to a resolution from the city on this. ### 1/5 — Loading *2024-02-28* This app is almost infuriating to use. 9/10 will not load when you need to and will not save my information ## Frequently asked questions about Huntsville Utilities ### What can I do with the Huntsville Utilities app? The app allows you to pay your utility bills through bank drafts or credit cards via Western Union. You can also sign up for automatic bank drafts, manage your bank details, view your account and invoice history, and check for outages on a map. Additionally, you can review your consumption history. ### How can I pay my bills using this app? You have two primary payment options within the app. You can pay directly via bank draft or sign up for automatic bank drafts. Alternatively, you can pay using a credit card through Western Union's payment processing. ### Is this app free to use? Yes, the Huntsville Utilities mobile app is completely free to download and use. There are no charges associated with accessing its features or managing your utility account through the application. ### Can I see if there are any power outages in my area? Yes, the app includes an outage map feature that allows you to view current outage information in your service area. This helps you stay informed about any disruptions to your utility services. ## Version history (last 5 releases) ### 1.8 — 2024-07-29 Update app display name. ### 1.7 — 2024-07-24 Updated to work with Apple Password manager. If you have not already saved a password for My Account go to the web version first (https://myaccount.hsvutil.org) and save password when prompted. ### 1.6 — 2020-06-26 Updated to support newer versions of iOS. Updated logo. ### 1.5 — 2017-08-10 Updated to support newer versions of IOS. ### 1.4 — 2016-09-09 Updated to support newer versions of IOS. ## Apps similar to Huntsville Utilities | App | Rating | Price | Category | | --- | --- | --- | --- | | [VineBrook Homes Resident](https://appshunter.io/ios/app/vinebrook-homes-resident/id1584094378) | 4.0 (1,555) | Free | Utilities | | [MediacomConnect](https://appshunter.io/ios/app/mediacomconnect/id527680234) | 3.3 (7,794) | Free | Utilities | | [IDEMIA Mobile Biometric Check](https://appshunter.io/ios/app/idemia-mobile-biometric-check/id1475919035) | 3.4 (5) | Free | Utilities | | [Milan Public Utilities](https://appshunter.io/ios/app/milan-public-utilities/id1522780143) | 5.0 (2) | Free | Utilities | | [Winchester Utilities](https://appshunter.io/ios/app/winchester-utilities/id1605807955) | — | Free | Utilities | | [Arise CARE](https://appshunter.io/ios/app/arise-care/id1634402113) | 1.5 (42) | Free | Utilities | ## More apps by City of Huntsville Electric Systems - [HSVUTIL](https://appshunter.io/ios/app/hsvutil/id6745904845) All apps by City of Huntsville Electric Systems: https://appshunter.io/developer/798812234 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*