# Hurricane Express Wash — user reviews > 168 indexed App Store user reviews of Hurricane Express Wash by PassiveInvesting.com, LLC, rated 4.72/5 from 7,063 ratings. - Source: https://appshunter.io/ios/app/hurricane-express-wash/id1629702361/reviews - App overview in markdown: https://appshunter.io/ios/app/hurricane-express-wash/id1629702361.md - Rating breakdown: 5★ 5,761 · 4★ 365 · 3★ 128 · 2★ 46 · 1★ 250 ## What do users think of Hurricane Express Wash? Overall sentiment: neutral **Pros** - 👍 Excellent customer service - 🚀 Convenient app and membership - ⭐ Great car wash quality - 💰 Good value for money **Cons** - 🐛 App issues (crashes, bugs, poor UI) - 🔒 Difficult to cancel membership - ⏱️ Long wait times or technical difficulties - 🚫 Inconsistent service quality across locations **Commonly reported bugs** - App not recognizing prepaid washes or membership status - Inability to cancel membership through the app - Location information not always accurate in the app **Most requested features** - Ability to manage membership details in-app - Improved app stability and user experience - Option to use physical sticker instead of app - Better communication about location closures/issues ## Newest reviews (10 of 168) ### 2/5 — Spin-To-Win *2026-05-13, version 11.0.2652* Nobody ever wins this game for discounts. It’s a total scam. ### 3/5 — No place for feedback *2026-05-01, version 11.0.2652* Please add a place for feedback in the past, I pull up I used to get my car brushed down the last few times I’ve come through the car wash that part was deleted. I just rushed through the top. ### 5/5 — Whiteville NC Location *2026-02-14, version 9.2.2290* Julius and Jason are excellent, professional and friendly. This place is clean and proficient. best car wash in Whiteville ### 5/5 — Whiteville NC Location *2026-02-06, version 9.2.2290* Julius and Jason are excellent, professional and friendly. This place is clean and proficient. 7:21/24 ### 3/5 — Broken *2026-02-06, version 9.2.2290* There is nothing in here to say that your machine is not cleaning the car right or something’s broken and hasn’t been fixed ### 2/5 — Hard to read *2025-12-31, version 9.2.2290* The light blue, small font is very difficult to read! ### 3/5 — New Member *2025-12-21, version 9.2.2290* Still not reliable at the entrance to car wash. ### 3/5 — Can’t cancel *2025-11-30, version 9.2.2290* Once you sign up the app doesn’t allow for cancellation! ### 2/5 — Slow App, Great car wash *2025-11-20, version 9.2.2290* Great service at the actual car wash. But this app is awful. It takes forever to open and get to the point where I can scan. ### 5/5 — Great experience *2025-11-19, version 9.2.2290* I love this car wash ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible *2026-06-09, version 11.0.2652* Every time I use this app I’m told that I’ve already used my wash for that day. I must go to my usage history then tap to get a bar code. Someone needs to redo this app and make it user friendly. ### 1/5 — Location finder *2026-05-07, version 11.0.2652* App is poor. I can be on the property of the car wash. The app can find the location. Poor. ### 1/5 — Hard to Use *2026-04-01, version 9.2.2290* Couldn’t find where to scan the app when at the location & there was a sign by the road that said first car wash free when you download app…couldn’t find that either. Rip off! Won’t be back due to false advertising! ### 1/5 — Who can help *2026-03-28, version 9.2.2290* I bought the subscription. Went to wash. Scanned as a wash then would not let me in. Had to back up. PY to wash and lost my wash for the day. ### 1/5 — No easy way to see payment history or cancel plan *2026-03-14, version 9.2.2290* As the title states. Intentional scammy ### 1/5 — Not cleaning *2026-02-10, version 9.2.2290* Paying all that money for Category 5 and vehicle still dirty cause they rushing vehicles through ### 1/5 — Way too busy *2026-01-09, version 9.2.2290* Can't find where anything is. It's just one big ad for itself. ### 1/5 — Not working *2026-01-04, version 9.2.2290* It’s not good when two overhead roller brushes have not been working for weeks. I pay for all of them to be working. Please get them fixed!! ### 1/5 — Rude *2025-12-23, version 9.2.2290* The people that work here are rude asf ### 1/5 — Attempt to cancel *2025-11-21, version 9.2.2290* Why can’t you cancel membership on this App? I’ve tried several times and it just spins! ## Most praised reviews (10 highest-rated) ### 5/5 — Great! *2026-08-09, version 11.1.2715* Easy to use. Able to pay for wash then just scan at the entrance and go through. App has ability to win things and great promos. ### 5/5 — Wash *2026-08-01, version 11.1.2715* Michael and chad did an excellent job on assisting me with my app. ### 5/5 — Awesome!! *2026-07-28, version 11.1.2715* Every location I have been to has had the best service. App is easy and great! ### 5/5 — Professional Service *2026-06-20, version 11.1.2715* I went through the colonial Avenue location in Fort Myers Saturday, June 20 at 4:50 PM. The two guys were working in the beginning of the wash. Did an incredible job. I mean they got under my truck and sprayed the dirt and scrub it great employees. ### 5/5 — A great experience *2026-05-16, version 11.0.2652* Introduced to the Car wash a month ago. We are enjoying the experience. We hope to continue using it again once costs in other areas are easier for us to manage. Because of the war, we can’t afford to wash it any more bb ### 5/5 — Gaston Hwy 321 location….Amazing!!! *2026-04-27, version 11.0.2652* Great job!! Customer service is amazing Mike . Facility looks great!! Thank you for your hard work and dedication!! ### 5/5 — Jermaine *2026-04-26, version 11.0.2652* Excellent service. ver very friendlyy friendly always smiling. Enjoyed ### 5/5 — Gaston Hwy 321 location….Amazing!!! *2026-04-06, version 11.0.2652* Great job!! Customer service is amazing Mike and Regina !! ### 5/5 — Gaston Hwy 321 location….Amazing!!! *2026-03-11, version 9.2.2290* Great job Kaden!! ### 5/5 — Hurricane in Whiteville *2026-03-07, version 9.2.2290* The hurricane in Whiteville have good customer service under the leadership under Julius Stanley. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*