# Hushmail — Secure, HIPAA-compliant email > Secure, HIPAA-compliant encrypted email for mobile devices. (iPhone/iPad app by Hush Communications Canada Inc..) - Source: https://appshunter.io/ios/app/hushmail/id1008495364 (this page in markdown: same URL + `.md`) - Developer: [Hush Communications Canada Inc.](https://appshunter.io/developer/910227570) - Category: Productivity, Business - Price: Free - Rating: 1.93/5 from 108 App Store ratings · 126 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 8 MB - Languages: English - Released: 2016-07-08 - Data updated: 2026-07-05 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/hushmail/id1008495364/reviews.md ## What is Hushmail? Hushmail for iPhone brings secure email and peace of mind to your mobile device. Keep client information safe, check multiple accounts, and stay connected to your practice — wherever you are. Dr. Traci Williams says: "Hushmail’s iPhone app makes it easy for me to keep up with all my client communications and respond in a timely manner." Hushmail for iPhone requires an active Hushmail for Healthcare, Hushmail Premium, Hushmail for Small Business, or Hushmail for Law account. With Hushmail for iPhone, you can: * Send and receive encrypted emails * Get notifications when you receive a new email * Protect your inbox with Face ID or Touch ID * Organize your folders and flag important emails * Manage forwarding addresses and aliases — all in one inbox * Check up to 10 Hushmail email accounts Why do 47,000+ healthcare professionals choose Hushmail? Healthcare providers: * Easy, HIPAA-compliant client communication * One-tap encryption to protect sensitive emails to clients, colleagues, or third parties * More than just an email app — part of a toolkit to support your entire client journey * Friendly support by phone, email, and live chat — from people who understand healthcare Trusted since 1999 by healthcare professionals For over 25 years, we’ve helped thousands of solo practitioners and healthcare practices communicate securely and stay compliant. Whether you’re launching a solo therapy practice or managing a growing team, we’re here to support you every step of the way. ## Key features - Encrypted email sending and receiving - HIPAA-compliant communication - Face ID/Touch ID inbox protection - Email notifications - Folder organization - Manage forwarding addresses and aliases - Support for multiple accounts ## What do users think of Hushmail? Overall sentiment: negative **Pros** - 🔒 Secure email service - 👍 Convenient app for mobile access - 🚀 Works well when functioning properly **Cons** - 🐛 Frequent app crashes and bugs - ⚠️ Limited functionality compared to web version - 🔍 Unreliable notifications and email updates - 🤔 Inconsistent user experience across platforms **Commonly reported bugs** - App frequently freezes or fails to load emails - Inability to send emails or access account - Inconsistent behavior when switching between app and web - Encryption button not working as expected **Most requested features** - Add ability to mark emails as unread - Improve spam filtering and email categorization - Implement landscape mode support for tablets - Provide option to reset password if forgotten ## Recent user reviews (10 of 126) All indexed reviews: https://appshunter.io/ios/app/hushmail/id1008495364/reviews.md ### 1/5 — Not secure *2026-06-14, version 1.70* Hushmail received a subpoena in a civil case against me filed in the US. The attorney in question lied and said I had sent threatening emails, and the Canadian court granted an order to disclose information. Hushmail neither attempted to fight the subpoena or notify me. And while Hushmail can’t decrypt the body of messages, it CAN and does provide header info, geolocation, IP addresses, billing information, and subject lines. Understand too that Hushmail was NOT prohibited from notifying me. Bottom line, Hushmail does NOT protect your privacy. And again — I did not do anything illegal or unethical. ### 1/5 — App Works Occasionally *2026-04-22, version 1.70* I have had Hushmail for many years and their app is just horrible. It’s so bad it basically makes Hushmail almost completely unusable. Today after suffering through the app for several years and reloading the app several times I was about to switch to another email company, but as the last resort, I downloaded Microsoft Outlook onto my iPhone and it seems to be working with my Hushmail account. I’m actually able to send and receive emails reliably now. It probably would’ve been easier to go through a different email service, but I’ve had this email address for several years and didn’t want to give it up. With the Hushmail app in in the App Store with a rating as low as this, it’s really a poor sign of a business to put out such a garbage app in the App Store. I also tried just using the email by logging in through their website, which seems to work better but is more of a hassle. Sorry Hushmail, but you need to have an app that works more than occasionally. Honestly, because of this, I would not recommend using Hushmail. ### 5/5 — Create Account *2026-04-03, version 1.70* I wish there was a way for me to create account from the iOS app. I do not own a computer. ### 1/5 — I beg you, please update the app *2026-03-24, version 1.70* Notifications have now stopped working. For a professional service this app is embarrassing. Please, hire new devs to fix this app—it has been chronically bugged for several years now. Edit: several years later and the same issues persist. ### 1/5 — Few features, doesn’t load new emails *2026-03-19, version 1.70* Have had it for five years. it’s gotten worse. I can’t get any new email to load in a week despite receiving notifications that they are arriving. Trying now to delete and reinstall but this app is just unimpressive. ### 3/5 — Fine on iPhone but not formatted for iPad *2026-03-15, version 1.70* It wastes the iPad screen by behaving like an iPhone. Use the browser instead. ### 4/5 — Email works, app needs improvement *2025-12-21, version 1.68* Everything works on the computer, but I haven’t been able to reply to emails via the app in months. ### 1/5 — so many issues *2025-12-11, version 1.68* everything about this app sucks: this app is constantly glitching and half the time i can't even log in, has limited features on mobile and deletes my emails when i try to send them. however, the worst thing about this app is by far the spam filter. it will put emails from people from my organization with the same domain as me into the spam so i miss them, but when i get actual spam emails they go to my inbox. i would be ashamed of myself if i made an app this bad. ### 1/5 — Lost it ALL! *2025-11-30* We have used this app plus laptop w our original passwords for YEARS! After buying a new ph had problems. Now locked out completely! Hushmail is going to do reversible damage to the YEARS of notes documents and all the accounts we have set w them. Yes I wrote Hushmail yes I could for ONE DAY see the emails but could not respond. Now every hat is gone so how in world can I even begin to clean this mess up?! I saw a lengthy response an could NOT respond for help. Then it ALL went down! No clue how to even get tot hem to “set up” a time for a call. The email is gone! We need help ASAP! Yrs and yrs of files. Everything poof! Mind blowing! There has to be a way to not lose it all. But right now I need a way for me to at least see my emails and respond! Help is beyond desperately needed. Can’t believe yrs of same passcodes and none now suddenly just don’t work? I changed it to try to resolve for the one email. Regretting a lot right now. Help fix and I’ll change the rating. But I have to wonder why so many bad ratings. We had zero issues until this total failure past wk. crisis patients can at least ext in to out text line. But that’s nothing compared to everything we r losing w out serious help! Emailing me to now lol med hot is puzzling! ### 1/5 — Never loads messages *2025-11-27, version 1.68* It will not load new messages. I have followed the directions that customer service gave me, it works for a few days and then craps out again. ## Frequently asked questions about Hushmail ### What does Hushmail do? Hushmail provides secure, HIPAA-compliant email services for mobile devices. It allows users to send and receive encrypted emails, protecting sensitive client information and ensuring compliance with healthcare regulations. ### What are the key features of the Hushmail app? The app offers encrypted email, notifications for new messages, Face ID or Touch ID protection for your inbox, folder organization, management of forwarding addresses and aliases, and the ability to check up to 10 Hushmail email accounts. ### Is Hushmail free to use? The Hushmail for iPhone app itself is free to download and use. However, it requires an active subscription to Hushmail for Healthcare, Hushmail Premium, Hushmail for Small Business, or Hushmail for Law accounts to function. ### What devices is Hushmail compatible with? The provided description specifically mentions Hushmail for iPhone, indicating compatibility with iOS devices. Users will need an iPhone to utilize this mobile application. ### Who uses Hushmail and why? Over 47,000 healthcare professionals and legal practitioners use Hushmail for its secure, HIPAA-compliant communication features. It helps them easily manage client communications, protect sensitive data, and stay compliant, making it a trusted tool for over 25 years. ## Version history (last 5 releases) ### 1.71 — 2026-06-23 • Minor bug fixes and ongoing maintenance ### 1.70 — 2026-02-03 • Minor bug fixes and ongoing maintenance ### 1.69 — 2026-01-26 • Improved search • Minor bug fixes and ongoing maintenance ### 1.68 — 2025-11-11 • Bug fix for message loading in folders • Minor bug fixes and ongoing maintenance ### 1.67 — 2025-10-03 • Minor bug fixes and ongoing maintenance ## Apps similar to Hushmail | App | Rating | Price | Category | | --- | --- | --- | --- | | [Cloaked: Protect your privacy](https://appshunter.io/ios/app/cloaked-protect-your-privacy/id1600487147) | 4.5 (6,583) | Free | Productivity | | [Speaking Email - voice reader](https://appshunter.io/ios/app/speaking-email-voice-reader/id991406423) | 4.5 (206) | Free | Productivity | | [Fastmail – Email & Calendar](https://appshunter.io/ios/app/fastmail-email-and-calendar/id931370077) | 3.8 (565) | Free | Productivity | | [Proton Mail - Encrypted Email](https://appshunter.io/ios/app/proton-mail-encrypted-email/id979659905) | 4.7 (44,982) | Free | Productivity | | [Mailbutler mobile](https://appshunter.io/ios/app/mailbutler-mobile/id1461320466) | 3.9 (125) | Free | Productivity | | [SecureMyEmail](https://appshunter.io/ios/app/securemyemail/id1026199012) | 3.5 (33) | Free | Productivity | ## Related topics [hushmail](https://appshunter.io/ios/topics/hushmail) · [huch](https://appshunter.io/ios/topics/huch) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*