# Hyde Park - Winter Wonderland

> Official mobile app for Hyde Park Winter Wonderland, London's Christmas event. (iPhone/iPad app by IMG WORLDWIDE, INCORPORATION.)

- Source: https://appshunter.io/ios/app/hyde-park-winter-wonderland/id1594351942 (this page in markdown: same URL + `.md`)
- Developer: [IMG WORLDWIDE, INCORPORATION](https://appshunter.io/developer/722282763)
- Category: Entertainment
- Price: Free
- Rating: 4.90/5 from 378 App Store ratings · 84 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 59 MB
- Languages: American English
- Released: 2021-12-10
- Data updated: 2026-08-21
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/hyde-park-winter-wonderland/id1594351942/reviews.md

## What is Hyde Park?

The official mobile app for Hyde Park Winter Wonderland, London’s premiere Christmas destination! It’s like your very own digital assistant for everything before, during, and after your visit. You’ll be able to easily access your admission and attraction tickets, get directions, explore food and drinks, and so much more! 

Through the app, you can: 

- Book ride tickets in advance with a simple tap 

- Planning made easy with the wallet feature - see your events in chronological order so you won't miss a thing 

- Get real-time updates about your visit & get access to special offers 

- Browse new attractions & returning favorites with detailed information 

-View a GPS-enabled map and get directions to locations throughout the park

## Key features

- Access admission and attraction tickets
- Book ride tickets in advance
- Chronological event planning with wallet
- Real-time visit updates and offers
- Browse attractions with detailed info
- GPS-enabled map and directions

## What do users think of Hyde Park?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Convenient ticket management
- 💡 Personalized recommendations

**Cons**

- 🐛 Frequent crashes and freezes
- 🔒 Security and login issues
- 💤 Unresponsive and slow

**Commonly reported bugs**

- App stuck on initial screen
- Verification links not working
- Ticket information not syncing

**Most requested features**

- Integration with digital wallets
- Improved navigation and map features
- Better filtering and sorting options

## Recent user reviews (10 of 84)

All indexed reviews: https://appshunter.io/ios/app/hyde-park-winter-wonderland/id1594351942/reviews.md

### 1/5 — It won’t work

*2025-12-28, version 4.0.13*

I downloaded the app and it don’t say anything to continue or anything

### 1/5 — Winter WL

*2025-12-28, version 4.0.13*

The app does not work at all

### 1/5 — Rubbish

*2025-12-23, version 4.0.13*

Rubbish app

### 1/5 — Doesn’t work

*2025-12-22, version 4.0.13*

The app simply does not work on my or any of my family’s iPhones. We are here now and the app is useless.

### 1/5 — To much experience

*2025-12-18, version 4.0.12*

Now they though they are the only one externally in London compared to last year’s every year increase price of entry tickets and rides also

### 1/5 — I did’t receive any tickets

*2025-11-29, version 4.0.11*

I purchased three adults. The money has been taken from my bank account, but the tickets do not appear in the app!! Also, i did receive any email with the tickets.

### 1/5 — Not working

*2025-11-24, version 4.0.9*

This app is not working at all!

### 1/5 — Unusable

*2025-11-22, version 4.0.9*

Like others have reported, I open the app and am immediately presented with a page saying “see you next year”. I can’t get past this page. I have deleted and reinstalled the app several times.

### 1/5 — Not working

*2025-11-20, version 4.0.9*

It just says “See you next year” deleted and reinstalled multiple times.

### 1/5 — APP IS NOT WORKING

*2025-11-19, version 4.0.9*

i’ve just bought my tickets on the website and i always find the app useful i just redownloaded it and even though Winter Wonderland is open the app doesn’t work and is still on the page saying welcome back next year PLEASE FIX IT

## Frequently asked questions about Hyde Park

### What does the Hyde Park Winter Wonderland app do?

This official app serves as your digital assistant for the Hyde Park Winter Wonderland event. It allows you to access tickets, plan your visit, get directions, explore food and drink options, and receive real-time updates and special offers.

### Can I book tickets through the app?

Yes, you can book ride tickets in advance directly through the app with a simple tap. The app also provides access to your admission and attraction tickets.

### Is the app free to download and use?

Based on the provided information, the app is free to download and use. There are no mentions of in-app purchases or advertisements.

### How does the app help with planning my visit?

The app features a wallet system that organizes your events chronologically, ensuring you don't miss anything. It also provides a GPS-enabled map with directions to various locations within the park.

### What kind of information can I find about attractions?

You can browse both new attractions and returning favorites with detailed information available through the app. This helps you discover and plan which attractions you want to experience.

## Version history (last 5 releases)

### 4.0.13 — 2025-12-22

Wallet and itinerary view updates
Map filter updates
Various bug fixes and content updates

### 4.0.12 — 2025-12-15

Magic Link Fix
Updates to Home Screen Content
Various Fixes

### 4.0.11 — 2025-11-26

We've made various updates to the app, making it easier than ever to find your favourite rides and attractions.

### 4.0.9 — 2025-01-02

Bug fixes!

### 4.0.8 — 2024-12-23

Bug fixes

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All apps by IMG WORLDWIDE, INCORPORATION: https://appshunter.io/developer/722282763

## Related topics

[winter wonderland](https://appshunter.io/ios/topics/winter-wonderland) · [winterland](https://appshunter.io/ios/topics/winterland) · [bst hyde park](https://appshunter.io/ios/topics/bst-hyde-park) · [hyde park](https://appshunter.io/ios/topics/hyde-park) · [gydes](https://appshunter.io/ios/topics/gydes) · [hyde park labs](https://appshunter.io/ios/topics/hyde-park-labs) · [europa park](https://appshunter.io/ios/topics/europa-park)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*