# Hydro Ottawa > 24/7 online account management for electricity services and outage reporting. (iPhone/iPad app by Hydro Ottawa.) - Source: https://appshunter.io/ios/app/hydro-ottawa/id1673243513 (this page in markdown: same URL + `.md`) - Developer: [Hydro Ottawa](https://appshunter.io/developer/1326192998) - Category: Utilities, Lifestyle - Price: Free - Age rating: 4+ - Requires: iOS 15.1 · 43 MB - Languages: American English - Released: 2023-04-17 - Data updated: 2026-08-14 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/hydro-ottawa/id1673243513/reviews.md ## What is Hydro Ottawa? Hydro Ottawa’s app provides you with 24/7 access to manage your account online. Redesigned based on customer feedback, it includes new features and enhancements. Open to residential and commercial customers, as well as those without a Hydro Ottawa account, the app allows users to sign up to access a number of services and tools like alerts and notifications, report an outage, or open, close or update a new or existing account. New features and functionalities will be rolled out in phases over 2023. Hydro Ottawa Limited, a subsidiary of Hydro Ottawa Holding Inc., delivers electricity to homes and businesses in the City of Ottawa and the Village of Casselman. For more than a century, Hydro Ottawa has supplied its customers with clean, safe and reliable power to help build a vibrant and sustainable national capital region. As a leading partner in a smart energy future, Hydro Ottawa proudly contributes to the well-being of the community it serves through its integration of innovative and sustainable business practices, corporate citizenship initiatives, and offering best-in-class customer service. ## Key features - 24/7 account management - Report power outages - Account opening/closing - Alerts and notifications - Service updates ## Recent user reviews (8 of 8) All indexed reviews: https://appshunter.io/ios/app/hydro-ottawa/id1673243513/reviews.md ### 1/5 — Constant crashes *2026-07-02* App constantly crashes, and sole purpose is to point to website. Pointless. ### 4/5 — Much improved and works well *2024-09-12* Glad to see the improvements made. There is a lot of info that can be extracted about your power usage. One minor complaint is that when the current billing period ends the data for the just ended period is not available for several days until the next bill is ready. Why not just make the data available for our own stats? ### 5/5 — Bien conçu et la version française est excellente. *2023-12-19* Application très professionnelle et intuitive. Très informative. ### 1/5 — Not useful *2023-09-09* Doesn’t even tell you the current $/kWh. It should at least tell you that based on the customer’s plan, time of day, day of week etc., plus all the different TOU and Tier rates. All costs should be *REAL* costs, including all taxes, fees and ridiculous charges. Whatever the customer has to pay. We do not need another app to pay bills. Contains useless tips. Chat doesn’t work. Why did Hydro even bother making this app?? ### 1/5 — Whats the point? *2023-06-29* God knows how much the city spent making this app. But everything you click brings you to the website 😂 whats the point? Anything i want to do or see just bring you to the website where you have to re log in???? Even the paid bills take 2-4 days to process. It makes absolutely no sense. Im able to get a confirmation email telling me the bill was paid but then it wont update for days. Then it processed to send me a Over due email plus the app says its over due? They took the time to tell people that this is “normal” and to ignore it if it’s already paid. Im taking a coding class and i can tell you this is just lazy coders. But it makes me hopeful to know that this is my “competition” 😂👌 ### 1/5 — Login does not work… *2023-04-26, version 1.0.2* And does not give any error message…🥺 ### 1/5 — Not working *2023-04-25* Can’t log in… what a joke. There was nothing wrong with the old app it least it worked. ### 1/5 — Another developer distributing a poor mobile web app *2023-04-21* I thought LCBO was the de facto for developing a bad app with updates. Hydro Ottawa has a thick app presentation until selecting log in. The app reverts to loading mobile friendly web links inside, which launch bottom to top. Prepare for a new tab window transition if you explore the menu options. I don’t think the developer wanted much Swift programming code or dev time. ## Frequently asked questions about Hydro Ottawa ### Does Hydro Ottawa have ads? No, Hydro Ottawa does not contain advertisements. ### What is the age rating for Hydro Ottawa? Hydro Ottawa has an age rating of 4+, making it suitable for a wide range of users. ### How often is Hydro Ottawa updated? The latest version is 9.0.1, released on 2026-02-19. While specific update frequency isn't detailed, new features are being rolled out in phases over 2023. ### What devices support Hydro Ottawa? Hydro Ottawa is available on iPhone and iPod devices. ### Can I manage my account even if I don't have a Hydro Ottawa account? Yes, the app is open to those without a Hydro Ottawa account, allowing you to sign up for services and access tools. ### What types of account actions can I perform with Hydro Ottawa? You can open, close, or update a new or existing account through the app. ### What kind of notifications does Hydro Ottawa provide? The app offers alerts and notifications to keep you informed about your electricity services and potential issues. ## Version history (last 5 releases) ### 9.94.0 — 2026-07-01 Bug fixes and improvements. ### 9.1.0 — 2026-04-28 Bug fixes ### 9.0.1 — 2026-02-19 Bug fixes ### 8.9.2 — 2025-12-18 Bug fixes and enhancements ### 8.9.0 — 2025-12-03 Bug fixes and enhancements ## Apps similar to Hydro Ottawa | App | Rating | Price | Category | | --- | --- | --- | --- | | [HR GO RH](https://appshunter.io/ios/app/hr-go-rh/id1460154062) | — | Free | Utilities | | [Rogers Xfinity](https://appshunter.io/ios/app/rogers-xfinity/id1447392481) | 4.3 (494) | Free | Utilities | | [1VALET](https://appshunter.io/ios/app/1valet/id1488970038) | 4.5 (834) | Free | Utilities | | [Mosino One](https://appshunter.io/ios/app/mosino-one/id1543651843) | 4.4 (41) | Free | Utilities | | [Ivy Charging Network](https://appshunter.io/ios/app/ivy-charging-network/id1585435605) | — | Free | Utilities | | [Enbridge Sustain](https://appshunter.io/ios/app/enbridge-sustain/id6470322423) | 1.8 (5) | Free | Utilities | ## Related topics [hydro ottawa](https://appshunter.io/ios/topics/hydro-ottawa) · [ottawa](https://appshunter.io/ios/topics/ottawa) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*