# Hyena Rider Assistant

> E-bike management and cycling data analysis app with smart features. (iPhone/iPad app by HYENA INC..)

- Source: https://appshunter.io/ios/app/hyena-rider-assistant/id1566979703 (this page in markdown: same URL + `.md`)
- Developer: [HYENA INC.](https://appshunter.io/developer/1327210167)
- Category: Health & Fitness
- Price: Free
- Rating: 3.29/5 from 31 App Store ratings · 40 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 130 MB
- Languages: Dutch, English, French, German, Italian, Japanese, Korean, Spanish, Chinese
- Released: 2021-06-10
- Data updated: 2026-07-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/hyena-rider-assistant/id1566979703/reviews.md

## What is Hyena Rider Assistant?

Connection requirements:
To connect a smartphone to the e-bike with Hyena riding assist system via the Hyena Rider Assistant and access the full app functions, the following condition is required: Genuine Hyena e-bike system kits with all components using HAP 2.0 protocol, equipped with a Bluetooth integrated HMI (LED Multi, LED Chip, LED Compact EX).
https://www.hyena-ebike.com/software_service/rider_app
 
Bike Overview – Manage your e-bike and smart parts easily:
Riders can easily select and connect to their e-bikes for checking the status of all the components and updating the drive system firmware from a smartphone.
 
Dashboard - Personalized cycling computer:
Hyena Rider Assistant provides everything riders need to read during their efforts. Select from 15 different riding information cards to the dashboard freely, e.g., current speed, average speed, odometers, range.
 
Range Map - Planning the ride smartly:
The “Range Map” function allows riders to plan the cycling route based on the remaining battery level and riding support level. The map also shows up all the available bike service stations, riders can find their best match shop by the filter. 
Bike Reviews _Data Analysis:
Riders can check the precise ride data after their efforts, including weekly, monthly, and annual overview of riding and health status, history routes, and so on. All the data are collected in the cloud database.


Notifications:
Regular maintenance, new system firmware version released, and system error. You won't miss any important information about your e-bike.

Siri Shortcuts:
Rider Assistant supports Siri Shortcuts, delivers riders a quick way to apply actions on the e-bike with the app.
 
More expanded smart accessory functions...
Smarter security :
When equipped with Hyena iLock, riders can unlock the e-bikes by face ID, voice control, passcode, or set it to passive unlock mode. Once the smartphone connected to the bike via Bluetooth in 2 meters, the e-bike will automatically unlock itself.
 
Brand new comfort riding experience:
When equipped with Hyena iShift, riders can apply customized gear settings via the app. During riding, the derailleur will automatically switch to the suitable gear based on current riding conditions detected by the e-bike drive system.

## Key features

- E-bike component management
- Firmware updates
- Personalized cycling dashboard
- Range-based route planning
- Ride data analysis
- Smart security features
- Automatic gear shifting

## Recent user reviews (10 of 40)

All indexed reviews: https://appshunter.io/ios/app/hyena-rider-assistant/id1566979703/reviews.md

### 2/5 — Meh

*2026-04-06, version 1.25.1*

Doesn’t have a lot of features or logs about battery, performance or usage.  

The ride mapping/history is ‘ok’.

Be nice if a notifications could be set up to monitor for events.  Battery charged to 100%, activate an alarm. Battery charge below n%, raise notification, for example.

Also, I’d like to see battery specs other than serial number and a 1 word health status.

Setting power levels on PAS assist is neat but a log to see how that affects the battery depletion and temp and so forth would be more useful in tuning.

It’s an ok app but not an informative tool for battery/power management.

### 1/5 — Zero stars

*2026-02-02, version 1.25.0*

Most unreliable app on my phone. Came with my trek e-bike and I can count the number of times it’s worked on one hand, and most of those times only after a great deal of frustration. Even with latest updates it won’t actually work to track my battery and ride data unless there is super strong WiFi available. Most places we like to bike don’t have perfect WiFi.

### 3/5 — Ride tracking miss

*2025-08-07, version 1.23.0*

Ride tracker needs improvement. Very inaccurate. There are much better ride trackers available. It seems like the tracker tries to anticipate where I’m going. There are a lot of places where it overshoots corners. Decent app for accessing the system though.

### 1/5 — Won’t connect

*2025-06-08, version 1.23.0*

Won’t connect my iPad to Trek FX 2. Maybe only works with phones.

### 5/5 — It was a surprise.

*2025-04-02, version 1.22.1*

No one told me about this app. I found it on YouTube so I went to the App Store and downloaded it. Now I get all the information on my iPhone no more guessing.

### 1/5 — Provide email login

*2024-08-26, version 1.20.0*

A recent update now forces you to use Google, Facebook or Apple to login? This is end of the line for me. I don’t have accounts with two of these, nor will I use SSO with any provider.

Please add an email login option

### 2/5 — Add to Apple Watch!

*2024-07-27, version 1.20.0*

This app needs to also be compatible to the Apple Watch, make it much easier to view miles per hour and any other functions from the watch rather from your phone while riding

### 4/5 — Needs connection to Apple Workout

*2024-06-21, version 1.19.0*

Like everything about the APP except the lack of sharing data with Apple Fitness/Workout..

### 4/5 — Does the job

*2024-06-04, version 1.19.0*

App connects to my bike fine, also updated the firmware with no troubles.

Annoying thing is that all details of the bike get lost when there is no Bluetooth connection. Would be nice to see the battery percentage etc whilst the bike is not on

### 1/5 — Must update every 2 days, locks you out otherwise

*2024-05-18, version 1.19.0*

This app is required to view any and all stats. Except it requires an update at least 3 times a week. If the app requires an update you are unable to use it. Every time I need to look at the stats I need to first update it. I understand that there are bugs to be worked out, but at least let me check the battery percentage or range first and update it later

## Frequently asked questions about Hyena Rider Assistant

### What does the Hyena Rider Assistant app do?

This app allows you to connect your smartphone to your Hyena e-bike system. You can manage your e-bike's components, update firmware, monitor your ride data, plan routes based on battery range, and utilize smart features like enhanced security and automatic gear shifting.

### What are the key features of the Hyena Rider Assistant app?

Key features include managing e-bike components and firmware, a personalized cycling dashboard with customizable information cards, a range map for smart route planning, detailed ride data analysis, notifications for maintenance and updates, Siri Shortcuts, and expanded smart accessory functions like iLock and iShift.

### Is the Hyena Rider Assistant app free to use?

Yes, based on the provided information, the app is free to use. There are no mentions of subscription fees, in-app purchases, or advertisements.

### What are the connection requirements for the Hyena Rider Assistant app?

To connect your smartphone, you need a genuine Hyena e-bike system kit with all components using HAP 2.0 protocol. The e-bike must also be equipped with a Bluetooth integrated HMI (LED Multi, LED Chip, or LED Compact EX).

### How can the app enhance my e-bike riding experience?

The app enhances your experience by providing detailed control and insights into your e-bike. You can personalize your ride display, plan routes efficiently based on your battery, track your health and riding status, and benefit from smart security features and automatic gear adjustments for a more comfortable and convenient ride.

## Version history (last 5 releases)

### 1.26.0 — 2026-07-09

Added an exclusive invitation to the new Hyena Flex App (requires iOS 17 or later).

### 1.25.2 — 2026-04-09

Fixed bugs

### 1.25.1 — 2026-02-04

Improved firmware update verification mechanism for better stability and security

### 1.25.0 — 2025-09-30

1. Added support for pairing with a new HMI.
2. Minor bug fixes and enhancements.

### 1.24.1 — 2025-09-16

Updated to the latest version of Facebook SDK to ensure continued compatibility

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## More apps by HYENA INC.

- [Kalkhoff Display](https://appshunter.io/ios/app/kalkhoff-display/id1329639456)

All apps by HYENA INC.: https://appshunter.io/developer/1327210167

## Related topics

[hyena rider assistant](https://appshunter.io/ios/topics/hyena-rider-assistant) · [lyxa rider](https://appshunter.io/ios/topics/lyxa-rider) · [hyenas](https://appshunter.io/ios/topics/hyenas)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-25.*