# HYGEAR — user reviews

> 31 indexed App Store user reviews of HYGEAR by HYGEAR Inc., rated 3.10/5 from 10 ratings.

- Source: https://appshunter.io/ios/app/hygear/id1567365890/reviews
- App overview in markdown: https://appshunter.io/ios/app/hygear/id1567365890.md
- Rating breakdown: 5★ 3 · 4★ 1 · 3★ 2 · 2★ 2 · 1★ 2

## Newest reviews (10 of 31)

### 1/5 — Бессмысленное приложение

*2024-08-23, version 2.14.6*

Бесполезное приложение. Постоянно белый экран. Вернуться назад невозможно, нет стрелки или белый экран. 
Тренировки не считает, хотя даже удалось настроить, хоть и с белым экраном, но было слышно подсказки отдых/работа. 
По итогу тренировка не сохранилась, данные не удалось записать. Нигде тоже не записывала, так как приложение должно было. 
В общем, одно разочарование

### 1/5 — Connection problems

*2024-08-21, version 2.14.6*

Every time I try and connect it and do a workout session it’s saying the my gear isn’t connected and it is.

### 2/5 — Login issues

*2024-07-16, version 2.14.0*

Issues with login into my account. I have uninstalled the app, I have changed password twice and all I get is a buffer screen for 5min and then it resets on the login screen.  I have tried it over wifi and mobile data but no luck.

### 2/5 — I thought every rep counted

*2024-05-02, version 2.11.4*

If you just decide to start jumping it won’t track it in the app . You have to create a DIY workout or do a workout in there that’s wild to me.

### 1/5 — Has Potential

*2024-04-29*

The app is glitchy and in need of some updates.  First and foremost every time I use the app I am forced to continually sign in as if I’ve never used the app. Each time I connect my Hyrope via Bluetooth it prompts me that there is an update and when I try to update the app freezes and I have to manually close it out. Also when your try to input workout info for DIY exercise it’s very glitchy and not user friendly. Also that fact that it doesn’t have a freestyle mode or connect to Apple Health or any other fitness tracking is appalling.

**Developer response:** Hi ,

Thank you for your review. 

We really appreciate your feedback. 

Our technical team is working hard to address any issues you may be experiencing & will do whatever they can to improve your experience with us.

If you have any issues please get in touch with our support team support@hygearfit.com.

Have a lovely day!

Hygear support

### 1/5 — einloggen in App nicht möglich

*2024-03-23, version 2.11.0*

Nach mehreren Versuchen sich mit diversen Accounts in der App anzumelden gebe ich es auf. Es hat weder über Apple; noch mit einem Google-Account etc. funktioniert. Ich kann das Gerät also nicht (smart)nutzen, sondern es ist lediglich ein normales Widerstandsband. 

Für diesen Preis bitte ich darum das Problem zu beheben.

### 2/5 — Gear 1 recht gut, App katastrophal!

*2024-03-05, version 2.10.12*

Beim Kauf des Gear 1 ist die App Teil des Fitness-Systems, da man dort die an dem Schlingentrainer bewegte Masse in der App graphisch dargestellt bekommt. Die Trainings sind auf das Nachmachen der in der App gezeigten Übungen als Teil eines Workouts ausgerichtet. Die App hängt sich nur leider kontinuierlich auf. Somit kann man nur freestyle trainieren, wobei man hierfür keine teuren Gear 1 benötigt. 
Womöglich ließe sich das Problem beheben, wenn man die Trainings herunterladen könnte, da ich stark eine mangelhafte Internetverbindung als Ursache des Problems in Verdacht habe. 

Bitte dringend nachbessern.

### 2/5 — Not worth the money

*2024-03-03, version 2.10.11*

I recently bought a Gear 1 for my home gym. The product seems well made and I like it for working out but it is not worth 230 EUR to me if you don‘t get proper feedback from the app.
I can connect my gear and start a workout.
The app immediately disconnects my bluetooth headphones. That might be unavoidable due to bluetooth bandwidth, but a heads up would have been nice.

The excercises are presented with videos, which are helpful, but there is no guidance on the correct posture, how long I should set the straps and what target weight I should pull to. That‘s quite a lot to infer from a video clip.

When I pull on my bands, the weight gauge on my phone goes up, but this is the only feedback I get. I do not know what weight targe is set, should I always pull to maximum weight? When do I risk damaging the straps? The rep couter keeps stuck at 0 regardless of what I do. So I have to manually click through the excercises and at the End I get a report card showing a ridiculously high rep count.

If I want to report any of these bugs, there is a „report an issue“ button, which opens a report form that crashes the app whenever I hit „submit“.

I from using the app I get no Idea whether I am using the gear properly, and I have to take vital information for not injuring myself from a video alone. 
In summary, I am stuck with some very expensive resistance bands.

There is a lot of other annoying issues(app does not remember my perference not to listen to music, no sync to apple health, app does not run smoothly, very little customisation,…), but these are the core problems that pervent me from using the app and the product.

### 1/5 — Full screen doesn't work

*2024-02-10*

Let me start with, I really did like this app before they broke it by "fixing" some other issue with the user experience. The fullscreen feature is what we call in UX as a critical function. If I can't have the app go full screen when I cast on a tv or projection screen then the app becomes unusable. I contacted the company many times and they assure me it would be fixed then promptly ignored me. Spend more money and go somewhere else, it had potential but the dev team is understaffed and over worked.

### 1/5 — No full screen support when mirroring or steaming

*2023-12-03*

Don't buy this app. This is a basic critical function that did work ( actually really well previously ) and I have contacted this company numerous times about this and they told me for months it would be fixed. This app is not usable, spend more money on a service with a better user experience. I really regret having to write this review.

## Most critical reviews (10 lowest-rated)

### 1/5 — App Doesn’t Work

*2026-07-29, version 2.20.3*

App doesn’t seem to be supported anymore. Found another app called Habeats fitness by same developer (Hygear) gear that works with my Gear Go equipment.

### 1/5 — No longer in business?

*2026-03-11, version 2.20.3*

Purchased a $200 app-based piece of training equipment. Absolutely no way to obtain sign-in credentials for app. No response to emails for support. Last update to app was 10 months ago. Do not waste your money.

### 1/5 — Désuet comme application

*2025-11-25, version 2.20.3*

N'enregistre pas mes programme. Vous perdrez votre argent. I lost money!

### 1/5 — Doesn’t start workout

*2025-10-04, version 2.20.3*

My gear go shows connection on the top and device blinks blue. But when I click “start now” it prompts me to choose the device again and only options I have “choose another device“ or “I don’t have a device”

I cannot use this thing for $200CAD

### 1/5 — Bad app don’t get

*2025-07-09, version 2.20.3*

Has so many bugs and doesn’t work

### 1/5 — Супер плохое приложение

*2025-05-03, version 2.20.3*

Максимально глючное, неработающее приложение.

### 1/5 — Update macht alles noch schlimmer

*2025-02-19, version 2.18.2*

Nach dem Update noch schlimmer als vorher jetzt zeigt es nicht mal mehr das tägliche Training an und die Punkte auch nicht eine absolute Katastrophe für das Geld erwartet man auch eine top App dazu.

### 1/5 — Не грузит

*2025-02-17, version 2.18.0*

Не довели до ума , тупит , самостоятельные трени после окончания не прогружает , закончить нельзя , просто минутами идет загрузка , приходится перезагружать приложение

### 1/5 — Скакалка

*2025-02-08, version 2.18.0*

Приложение не начинает и не засчитывает тренировки. Пишет, что ваше устройство не подключено, хотя оно подключено. Пробовал на разных устройствах. Результата нет. Иногда тренировка включается, но когда она заканчивается приложение зависает на сером экране. Все данные в память не записываются.

### 1/5 — the app has looooooots of bugs

*2024-11-07, version 2.17.0*

My device is connected but in the app it says that is not connected so it doesn’t count anymore

## Most praised reviews (10 highest-rated)

### 5/5 — Love my Hyrope!

*2024-05-06*

Very pleased with my pink Hyrope and the app ,I can take my Hyrope when im traveling very easy to use and convenient .

### 4/5 — Заработало

*2025-02-20, version 2.18.3*

Заработало

### 4/5 — Does it not sync with Apple health??

*2024-09-10, version 2.15.0*

I like it but I’m having trouble getting it linked to Apple health and my fitness pal.

### 4/5 — Works well

*2023-06-18, version 2.4.1*

App works well all that’s missing is the sync to Apple health and other apps for calorie counting, workout tracking etc.

### 3/5 — Тормозит приложение

*2025-03-04, version 2.18.3*

Очень тормозит приложение в плане интерфейса, самостоятельная тренировка не работает.

### 3/5 — Diy

*2025-02-23, version 2.18.3*

hello, during free training (DIY) at the end of the training there is endless loading, a very cool mode, but I would like to save the progress

### 3/5 — Love the equipment, app is okay

*2024-12-17, version 2.18.0*

I really like that the Hyrope counts your jumps, but it does not sync to the app and I've probably tried three different times to start a workout while it's shows me it's connected 😩 I guess I'll have to do other workouts on the app

### 3/5 — Не могу оплатить подписку

*2023-12-21, version 2.8.5*

При попытке ввести промокод в приложении оно закрывается. Поправьте, пожалуйста, иначе устройство лежит без дела и полностью бесполезно

### 3/5 — Buyer beware, unethical company

*2022-09-29, version 2.2.0*

The app is not bad with lots of exercises and classes to keep you busy. However, after two years, it still doesn't sync with Apple health, which is pretty unforgivable. Worse, in order to activate the promised features you have to pay a monthly subscription.  As somebody who bought the product two years ago before that was true, I was really unhappy, but I've since heard the company is going to give me a one year free membership. I will update this review sometime in the future after I have a chance to fully evaluate the system.

### 2/5 — Not a great app…

*2026-02-04, version 2.20.3*

There’s a lot of little things that aren’t great with this app. Loud music, then a quieter voice says “5 reps left”. A program is just the same exact workout every day for two weeks (I need some variation…). I can’t seem to find where my past workouts are. I can’t change my password. And I’m sure there are more. I’m going to keep using it for the time being since I have the bands but I’m very disappointed

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*