# Hypercare-Messaging & On-Call — user reviews > 19 indexed App Store user reviews of Hypercare by Hypercare, rated 3.60/5 from 5 ratings. - Source: https://appshunter.io/ios/app/hypercare-messaging-and-on-call/id1104816009/reviews - App overview in markdown: https://appshunter.io/ios/app/hypercare-messaging-and-on-call/id1104816009.md - Rating breakdown: 5★ 3 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 1 ## Newest reviews (1 of 19) ### 5/5 — Game changer for my team *2018-09-28* I started using Hypercare with my clinical team last month and I've had an amazing time with it so far! Hypercare has made it so much easier to manage my team. I don't ever want to go back to pagers. ## Most critical reviews (10 lowest-rated) ### 1/5 — Unreliable *2025-11-04* Buggy and unreliable with most recent update. Missed stat messages. **Developer response:** Hi Brit, I’m really sorry to hear that the app hasn’t been working smoothly for you. Please give us a quick call at +1 (877)-379-3533. Our 24/7 support team will be happy to help troubleshoot and make sure your notifications work reliably again. ### 1/5 — Horrible Program *2023-12-20, version 17.1.7* Continues to lose my settings and changes to available resulting in calls through the night. It like it’s some sort of punishment for crimes I didn’t commit! ### 1/5 — Broken - can't create an account *2017-05-12* Can't create an account on the app - won't let me enter an organization. Also not letting me create an account online **Developer response:** Hey Whereintheworldmeg, I'm sorry to hear that. We fixed the issue to allow users to find organizations much easier now preventing confusion. Love for you to check back our new versions. If this is still persisting, feel free to message us at support@hypercare.com! ### 2/5 — Abusive *2025-11-04* Continued alerts **Developer response:** Hi there, we’re really sorry to hear about the continued alerts. We’d like to look into this and help resolve it as soon as possible. Please contact our 24/7 support team at +1 (877)-379-3533, and we’ll make sure you get the assistance you need. ### 2/5 — Sharing videos *2022-10-04* Is is gonna support sharing videos anytime soon **Developer response:** Hey Ahmaali, it already does support sending videos but it's limited to a certain size. We do plan to optimize the video and compress it to allow for longer videos to be sent. Feel free to try it out if you need help give us a call here: +1 (877)-379-3533 ### 3/5 — No Accessibility Settings?? *2026-07-08* The app works fine. It’s much better than carrying a pager, but with major deficits: 1. Accessibility settings lacking - the app ignores iOS settings. The font is tiny, even with display zoom on. For a hospital app to ignore accessibility is bad. 2. There should be a way for epic to know we’re on call (they do - in hypercare) and not allow overnight pages when not on call. However the default is always “Available”. We should be able to set a schedule. **Developer response:** Thank you for the feedback. We're glad to hear Hypercare is a much better experience for you than carrying a traditional pager! We take feedback regarding user experience very seriously, and our team is actively evaluating how we can better accommodate native accessibility configurations as well as options for status scheduling. In the meantime, you can absolutely prevent overnight pages when you are off-call by toggling your availability status to "Unavailable" in your profile. We'd love to assist you with this at support@hypercare.com or +1 (877) 379-3533. ### 3/5 — No notification sound *2024-05-28* Sometimes the notification sound does not come through. Ringer set to max. iOS updated. All notification settings set to on Any suggestions?? **Developer response:** Hi! Can you give us a call? It should be making notification sound. We have 24/7 support here- +1 (877)-379-3533. It might be that your focus mode is on, or something else in terms of sound from other applications interrupted our notification sound. ### 4/5 — Got the problem fixed...... *2021-01-03* Struggled with a EULA loop that would not let me get into using the app(which I’ve been already using for a year!!).....a live chat with Branden and his CTO solved the problem (I finally suggested perhaps a dump and reload of my iPhone app would work.....it did!!)....patient and responsive help appreciated.....M ### 5/5 — Secure and a massive time saver *2026-08-10* As someone working in clinical care, switching from traditional pagers and endless phone tag to Hypercare has been a total game changer. The interface is clean, quick and reliable for urgent messaging. Highly recommended for any hospital or clinical team ### 5/5 — Amazing app! *2025-10-27* Works great, game changer ## Most praised reviews (8 highest-rated) ### 5/5 — Excellent for patient care *2025-10-19* An incredibly efficient tool. Every hospital needs it. It’s great for communicating with the team and expediting patient care ### 5/5 — Hypercare *2021-04-12* Intuitive simple secure messaging- very efficient -great for family MD and specialist urgent communication ### 5/5 — Amazing App *2021-04-05* I use this everyday at work and it’s one of my most used apps. It works like a charm and as most of my hospital uses the app I can easily connect with colleagues and share patient data securely. Highly recommend. ### 5/5 — Rapid response! *2021-04-05* Great communication tool for confidential patient care. Excellent customer support. ### 5/5 — Game changer!! *2021-01-18* The app is so easy to use. It was easy to get my whole team onboarded and everyone loves it! ### 5/5 — Great app!!! *2020-07-29* Application is great and it enables care coordinations between organizations ### 5/5 — The best application *2019-04-01* I love the locating and priority features in the application ❤️❤️. You guys have done a Fantastic job. ### 5/5 — Very good app for messaging *2019-02-12* Very good app for team collaboration messaging --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*