# Hyperpure — by Zomato

> End-to-end sourcing platform for food businesses providing quality ingredients and kitchen essentials. (iPhone/iPad app by Zomato Media Pvt. Ltd..)

- Source: https://appshunter.io/ios/app/hyperpure/id1203646221 (this page in markdown: same URL + `.md`)
- Developer: [Zomato Media Pvt. Ltd.](https://appshunter.io/developer/434613899)
- Category: Shopping, Food & Drink
- Price: Free
- Rating: 4.80/5 from 27 App Store ratings · 63 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 154 MB
- Languages: American English
- Released: 2017-02-17
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/hyperpure/id1203646221/reviews.md

## What is Hyperpure?

Hyperpure is an end-to-end sourcing platform for every kind of food business in India. It helps kitchens of all sizes access clean, high-quality ingredients and everyday essentials through a reliable, transparent, and consistent supply chain.

Whether it is a home chef, home baker, street food vendor, tiffin service, party organiser, PG or hostel owner, café, canteen, cloud kitchen, caterer, hotel, or restaurant, every food business can now source everything it needs from one trusted platform.

From fresh produce, poultry, seafood, and dairy to dry goods, spices, packaging materials, ready-to-cook items, and pre-cut vegetables, Hyperpure delivers all essentials through a strong farm-to-kitchen cold chain. Its Culinary Development Centre and Food Park also support partners with recipe standardisation, prep optimisation, and scalable menu innovation.

Hyperpure now serves more than 2 lakh food businesses across 100 cities and continues to power kitchens wherever food is prepared and served.

What We Do:

Hyperpure provides food businesses with clean, high-quality ingredients and everyday kitchen essentials. This includes fresh produce, poultry, seafood, dairy, dry goods, spices, packaging materials, ready-to-cook gravies, pre-cut vegetables, and more.

All products are sourced responsibly and delivered through a strong and reliable farm-to-kitchen cold chain.

Hyperpure also supports partners through its Culinary Development Centre and Food Park, helping businesses standardise recipes, reduce prep time, test new ideas, and scale efficiently.

Who We Serve:

Hyperpure now supports more than 2 lakh food businesses across 100 cities, including:

▪ Home chefs and home bakers
▪ PG and hostel kitchens
▪ Canteens and institutional kitchens
▪ Caterers and tiffin services
▪ Street food vendors and food carts
▪ Party organisers and event kitchens
▪ Gaming parlours and cafés
▪ Restaurants, cloud kitchens, and hotels
▪ Any place where food is prepared and served

If you cook food for people, Hyperpure is for you.

Why Choose Hyperpure:

Hyperpure is more than a supplier. It is a reliable backbone for food businesses of every size.

▪ Consistency you can trust:
Clean sourcing, strict cold-chain handling, and kitchen-ready products that arrive predictably.

▪ Everything your kitchen needs:
Fresh ingredients, frozen items, dry groceries, ready-to-cook solutions, pre-cuts, packaging, and more, all on one platform with transparent pricing.

▪ Support for innovation and growth:
Expertise and facilities through the Culinary Development Centre and Food Park help partners innovate, optimise prep, and scale operations.

▪ Built for every kitchen:
From a home kitchen doing 20 orders a week to a national chain serving thousands, Hyperpure supports growth without compromising on quality.

▪ Fourth party logistics (4PL) supply chain expertise:
Hyperpure operates as a full farm-to-kitchen 4PL partner. It manages sourcing, warehousing, cold-chain operations, and last-mile delivery, creating a seamless and dependable end-to-end supply chain.

Partner with Hyperpure! Power the next chapter of your kitchen, wherever that kitchen may be.

## Key features

- High-quality ingredients
- Everyday kitchen essentials
- Reliable supply chain
- Farm-to-kitchen cold chain
- Support for innovation
- Transparent pricing

## Recent user reviews (10 of 63)

All indexed reviews: https://appshunter.io/ios/app/hyperpure/id1203646221/reviews.md

### 1/5 — Poor Delivery Coordination and Unfair Customer Support

*2026-07-23*

I am extremely disappointed with Hyperpure’s delivery service. This feels highly unprofessional and unfair to restaurant owners.

Hyperpure asks customers to select a delivery time slot (such as 9–10 AM, 12–1 PM, 1–3 PM, or 4–5 PM), but the delivery personnel often arrive much earlier—sometimes as early as 6 or 7 AM. They expect us to open our café outside our operating hours, and if we are unable to do so, they cancel the order without waiting or making a reasonable effort to deliver.

In many cases, the delivery partner does not wait even a few minutes or properly coordinate with the customer. There is often no prior call or communication before reaching the location. When we contact customer support, they tend to support the delivery partner instead of understanding the concerns of the restaurant owner.

Restaurant owners pay for this service and expect reliable, professional deliveries. Instead, we face unnecessary order cancellations, inconvenience, and financial losses due to poor coordination. Hyperpure should respect the delivery slots it provides, ensure delivery executives communicate properly, and train customer support to resolve issues fairly rather than placing the entire burden on restaurant owners.

I hope Hyperpure takes these concerns seriously and improves its service standards for its business partners.

**Developer response:** We’re sorry to hear about your experience. Please reach out to our support team at help@hyperpure.com with more details so we can resolve this issue as quickly as possible. Your satisfaction is very important to us.

### 1/5 — About the worst service

*2026-07-09*

I have been a loyal Zomato customer since 2010 because I trusted the platform for its reliability and service. Unfortunately, my experience with Hyperpure has been extremely disappointing.

This month alone, I have faced delivery issues three times. The app doesn’t work properly, and when something goes wrong, it’s nearly impossible to contact a support agent. Instead of resolving the issue, orders keep getting delayed and rescheduled.

The most frustrating part was receiving a call from the delivery agent at 10:00 PM asking about the delivery. Am I supposed to accept an order that late? This is completely unacceptable for a business that depends on timely deliveries.

Reliability and customer support seem to have deteriorated significantly. I expected much better from Zomato and Hyperpure. If these issues continue, I will have no choice but to switch to another supplier. Please fix your app, improve customer support, and respect your customers’ time.

**Developer response:** Hi user, we are sorry for this poor experience. Please send us your order details on help@hyperpure.com and we shall get back with an immediate resolution.

### 5/5 — Press Cafe

*2026-05-29*

Gud

**Developer response:** Thank you so much for your positive feedback! We're thrilled to hear that you're enjoying the app. If you ever have any questions or suggestions, feel free to reach out. Happy using!

### 5/5 — “Great platform but needs better stock availability”

*2026-05-23*

“Overall, a great and impressive platform. However, some essential items are often out of stock — for example, Gemini oil isn’t available. It would be great if Hyperpure maintained availability like Dmart for a smoother experience.”

**Developer response:** Thank you for your valuable feedback! We’ve noted your concern regarding stock availability and will work on improving consistency to ensure a smoother experience ahead.

### 1/5 — Used Hyperpure for years

*2026-05-17*

Used Hyperpure for years and it’s honestly the most inconsistent app/service I’ve dealt with. Every single week it’s a new issue — delayed transport, missing items, last-minute cancellations, damaged packaging, poor quality produce, inconsistent stock availability, random rate changes, and zero accountability.

The biggest problem? Support. Raised complaints countless times and nothing ever gets resolved properly. Same issues keep repeating with no improvement. Running a business becomes stressful when your supplier is this unreliable.

If you depend on consistency, quality, and proper service, I genuinely wouldn’t recommend Hyperpure. There are far better vendors who actually value their customers and understand how important timely delivery and product quality are for businesses.

**Developer response:** We’re sorry to hear about your experience. Please reach out to our support team at help@hyperpure.com with more details so we can resolve this issue as quickly as possible. Your satisfaction is very important to us.

### 1/5 — Very disappointed with staff and their management

*2026-05-09*

I have been ordering from Hyperpure frequently, but every time the delivery slot I choose is not respected. For instance, when I select the 10 a.m. to 12 p.m. slot, they deliver at 2 p.m. or even 1 p.m. If I adjust the slot to 9 a.m. to 11 a.m., they still deliver at 12 or 1 p.m. And when I pick 8 a.m. to 10 a.m., they arrive as early as 7 a.m. This is extremely inconvenient, and I can’t rely on it. Moreover, whenever I speak to the staff—whether it is the delivery rider or customer support—they respond in a very rude manner. There is no courtesy in their conversation; they simply say that the order is canceled without any explanation. Additionally, even customer service does not provide a satisfactory response. Hyperpure, please ensure that delivery times are accurate, and the staff treats customers with respect; otherwise, I will have to order from elsewhere.

**Developer response:** Dear Partner, We sincerely regret the inconvenience caused due to the repeated delivery delays and the experience you had with our staff and support team. This is certainly not the experience we aim to provide.

Kindly share your order details and contact information with us at help@hyperpure.com so that our team can look into this on priority and assist you further.

### 5/5 — Overall fastest easy and best

*2026-04-22*

The product listing needs to be improved. Like fresh yeast. Donut cutter. Bakery margarine. Etc. Otherwise its great. Also needs some bakery standard preservatives and all. To be listed. Otherwise its top notch app

**Developer response:** Hi Partner, Thank you for your valuable feedback! We’ve noted your suggestions on expanding the product range, including bakery essentials and preservatives, and will share them with the relevant team. Glad to hear you’re enjoying the app overall—we truly appreciate your support!

### 5/5 — Feedback

*2026-04-09*

Excellent service, prompt delivery, dedicated   Service boys,  value for money,  premium quality goods , wide variety, 

You  made our day today life very convenient  in my business 

Thanks

**Developer response:** Hi Manozg, Thank you for your wonderful feedback! We’re glad our service and quality are helping your business run smoothly. We look forward to serving you again!

### 4/5 — “Great platform but needs better stock availability”

*2026-01-13, version 5.4.4*

“Overall, a great and impressive platform. However, some essential items are often out of stock — for example, Gemini oil isn’t available. It would be great if Hyperpure maintained availability like Dmart for a smoother experience.”

### 5/5 — Works well

*2025-12-25, version 5.4.1*

The app works well; delivery is prompt; the issues are resolved fast

## Frequently asked questions about Hyperpure

### What kind of products does Hyperpure offer?

Hyperpure offers a wide range of products for food businesses, including fresh produce, poultry, seafood, dairy, dry goods, spices, packaging materials, ready-to-cook items, and pre-cut vegetables. They aim to provide everything a kitchen needs from a single, trusted platform.

### Who is Hyperpure designed for?

Hyperpure is designed for any food business, regardless of size. This includes home chefs, home bakers, street food vendors, tiffin services, caterers, hotels, restaurants, cloud kitchens, and institutional kitchens like canteens and PG/hostel kitchens.

### How does Hyperpure ensure the quality of its products?

Hyperpure ensures quality through responsible sourcing and a strong, reliable farm-to-kitchen cold chain. They focus on clean ingredients and kitchen-ready products that are delivered consistently. Their operations include strict cold-chain handling.

### Does Hyperpure offer any support for business growth?

Yes, Hyperpure supports partners through its Culinary Development Centre and Food Park. These facilities help businesses with recipe standardization, prep optimization, scalable menu innovation, and testing new ideas to efficiently scale their operations.

### What is the pricing model for Hyperpure?

Based on the provided information, Hyperpure operates as a sourcing platform and does not appear to have a direct cost for users to access the platform itself. Pricing for the ingredients and essentials would be transparently displayed on the platform.

## Version history (last 5 releases)

### 5.11.3 — 2026-08-22

Our latest update comes with bug fixes and performance enhancements to ensure a seamless experience across our app.

Update your app now and give it a spin!

### 5.11.2 — 2026-08-13

Our latest update comes with bug fixes and performance enhancements to ensure a seamless experience across our app.

Update your app now and give it a spin!

### 5.11.1 — 2026-08-06

Our latest update comes with bug fixes and performance enhancements to ensure a seamless experience across our app.

Update your app now and give it a spin!

### 5.11.0 — 2026-07-29

Our latest update comes with bug fixes and performance enhancements to ensure a seamless experience across our app.

Update your app now and give it a spin!

### 5.10.0 — 2026-06-13

Our latest update comes with bug fixes and performance enhancements to ensure a seamless experience across our app.

Update your app now and give it a spin!

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All apps by Zomato Media Pvt. Ltd.: https://appshunter.io/developer/434613899

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
