# HyreCar Driver - Gig Rentals — user reviews

> 53 indexed App Store user reviews of HyreCar Driver by HyreCar Inc., rated 4.51/5 from 8,381 ratings.

- Source: https://appshunter.io/ios/app/hyrecar-driver-gig-rentals/id1440817663/reviews
- App overview in markdown: https://appshunter.io/ios/app/hyrecar-driver-gig-rentals/id1440817663.md
- Rating breakdown: 5★ 6,818 · 4★ 548 · 3★ 195 · 2★ 105 · 1★ 715

## What do users think of HyreCar Driver?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 💡 Convenient for gig workers
- 👍 Great customer service

**Cons**

- 🐛 Unreliable cars with mechanical issues
- 🤬 Poor communication from owners
- 💰 Overpriced rentals
- 🤯 Terrible customer service
- 🤔 Unclear policies and procedures

**Commonly reported bugs**

- Rental contracts not properly closed out
- Incorrect charges and billing issues
- Technical glitches in the app

**Most requested features**

- Better car inspection and maintenance process
- Improved communication between owners and renters
- More transparency on rental terms and fees

## Newest reviews (14 of 53)

### 1/5 — HyerCar - Stay Away Unless You Want to Be Taken Advantage Of

*2022-05-09*

Stay as far away from HyerCar as you can. They allow piece of crap owners to rent piece of crap cars with damage and then doesn’t refund for all the issues with the car and even the owner. The owners expect the renter to cover all the maintenance when it’s the responsibility of the owner and then the renter has to fight them to reimburse for maintenance costs out of their own pocket. 5 cars we rented from and 3 of them had damage all over the car. The third car was a Nissan Rogue and not only did the owner always refused to do maintenance on the car but it had no working hard, no air bags, and the breaks failed which caused my boyfriend to get into a bad accident. The 5th car had no damage but the owner is complete rude jerk and his wife is extremely hostile. They claim to be Christian’s but they are far from it. From the constant demands for car payments, wanting double payments, and overcharging for tolls, we have had enough of hyercar and hyercar needs to be shut down. It’s not ok for owners to be rude, threatening, and hostile towards paying renters and reporting fraudulent accidents on the car that never happened just to get money. See ya in court! We want all the money back we wasted on renting these cars and more!

### 1/5 — Warning! Warning !

*2022-05-07*

Warning please refrain from using this service !! Save yourself the headache ! I returned a car over 2 days ago to AMERIDRIVE and they still have not closed the rental out. I also requested a new rental from a different owner, which was accepted and I was charged for it. Since AMERIDRIVE has not closed the rental out I have not been able to receive the next car. This leaves me out of valuable time and money. It is the weekend and this obviously is the most fruitful time. They also did not give me the $75 dollar rental promo for getting my first rental. I have called both HYRECAR and AMERIDRIVE and neither have offered solutions for this issue. If you must use this faulty service avoid AMERIDRIVE (the company)at all costs. Their cars are low quality, filthy and not well maintained. Everything operates through a key box so you will never see a live person. Then my rental was not closed out because they claim the person who works at that site has a funeral to attend, and apparently they wont be on site for 5 days due to the funeral. They also said they have no one else who can close the rental out and neither Ameridrive or HyreCar has offered me anything but excuses for this inconvenience. I suggest you take your money elsewhere!

### 1/5 — The worst experience every time.

*2022-04-17, version 2.6.2*

I first used this app a few years ago for Lyft and was given a totally different car than was advertised. It was some off brand electric car that wasn’t in their system, so they had it listed with the websites permission as a mustang or something to that effect. It didn’t even mention that it was a different car in the description. It sucked because Lyft wouldn’t even allow me to use it and the car was dying constantly and just wasn’t what I wanted. Customer service made it difficult to correct to issue. Fast forward a few years and I decided to give them another chance and it’s possibly the least user friendly experience ever, the customer service is an absolute nightmare to navigate. Definitely would recommend a different rental service.

### 1/5 — Worst ever!!

*2022-03-19, version 2.6*

Worst customer service I’ve ever had! If you don’t have a lot of money I would suggest you don’t even bother because I’m in desperate need of a car and I secured a rental and they took my money and I’m getting all ready to pick it up then the owner cancels but no one informed me of this and when I’m trying to look for my run so I can’t find anything so when I reach out to customer support they take forever and a day before they respond to you only to let you know that it was canceled and you would be refunded within two weeks which is highly unacceptable and I feel like they stole my money because I need that money that they took to secure another rental but it takes them seconds to take my money but I need to wait two weeks before I get it back. That is horse manure!!!!

### 1/5 — Will Leave You Frustrated

*2022-02-26, version 2.5.3*

No cars near me. Closest cars 45-60 mins away so ride planning and good communication between owner and driver required. 

Owner took hours (4-5) to accept one of my applications. Took even longer to reply to my messages about meeting to pick up car. 

You are charged immediately after owner accepts reservation. However, the next day (Date of intended pick up) owner replies to me saying I have no cars available today. 

No apology. No further info on if and when the car would be available. 

Almost 40 min chat with HyreCar. Spent most of the time just waiting. Not being updated. No apology as well. They canceled the order and I was issued a refund. Which takes 2-10 business to get back on your credit card. 

Basically told to just try again. It takes 12-24 hours to reserve a car. 12-24 hours for Uber/Lyft to accept documents. 

Process is not quick or smooth enough for mistakes like this and extreme lack of empathy. 

They will leave you SO frustrated…your only source of relief will be writing the next bad review. 

Demand higher standards from your car owners regarding communication and car availability.

### 1/5 — System is flawed

*2022-01-28, version 2.5.1*

I’ve rented with this company a couple times now and I’ve got to say it is ridiculous to have this company open. I rented a vehicle to take my family out of town and when I requested the car it went through within 15 mins which is great, however when I got to the car they told me I can’t take it because it needed a state inspection and I’ll get a moving violation. I called the owner to ask him why would he accept the rental request if that was the case and he told me it was the company. After that I decided to give them another chance about 2 months later, and the same problem the same way with a different vehicle owner. It gets better, “AS LONG AS THE OWNER DOES NOT HAVE ANOTHER VEHICLE YOU CANT GET ANOTHER VEHICLE.” Not to mention the select amount of places that somehow don’t even care about the vehicles they put out to rent. This company seems like they just want the money and doesn’t care for their customers/renters as they should unless you’re calling customer service to get your money back!!

### 1/5 — Horrible fleet of wrecked and dirty cars

*2022-01-20*

Myself and family have rented from these people specially Kaira under HyreCar. Upon getting my car i was pulled over due to their tag being expired and the break light being out! The very rude and obnoxious lady that I had to deal with had to email me the tag for me to print out and put in the car doing their job. Their vehicles are old wrecked and dirty. I had to clean all of the dust and debris out of the car before I could even feel comfortable driving. They are rude and talk to you like you are a criminal when they are the crooks. They tried to charge 3 different cards including cash app that I used their system for bogus cleaning fees. BE CAREFUL They are fraudulent crooks you will do better going to Toro or any other place than Hyre car. If you are late on your payment or an emergency happens they try to threaten you as if they have the right to do anything they say they can do. The lady at Kayra said I would have a felony warrant and never be able to buy a house or anything in my life bogus idiots!!! Please please please if you rent from these crooks MAKE SURE you take pictures of all the damage outside of the car and how dirty it is on the inside before you drive off their lot!!! I currently work for a radio news-station and I’m going to dedicate all my power to letting people know about HyreCar!!!

### 2/5 — The worst compared to the others

*2021-11-18, version 2.4.1*

*For starters “Owners” cannot use the app to list cars, view request or read reviews or profiles of the renters. The app requires owners to call customer service to learn more about the person requesting to rent the car. Super annoying! 
*Their car insurance doesn’t cover much. They do not hold the renters responsible for tolls or parking tickets they accumulated during the rental period. 
*The third party they use for parking tickets called Voi has denied every parking ticket I submitted to transfer liability to the renter. I have to sue the renters in small claims court for parking tickets. *Their customer service line always gets disconnected while on the phone and they do not call back, which starts my process over again. 
*The website does not send notifications to my phone when I get a new rental request. So I miss opportunities because of that. Now I log in about twice a day to make sure I am not losing money. 

They can change a lot of things about their service however I don’t see that happening in the future. I have since removed my car from their app.

### 1/5 — HyreCar will take responsibility if your car is damage very dishonest company to say the least

*2021-11-16, version 2.4.1*

If I could have gave no stars I would have. They have the worst customer service and employees are not knowledgeable of anything about the company!! I have been trying to contact someone in your corporate or Human Resources. I am trying to solve this problem without going to the courts. My name is Steven Brewster, I signed up as a owner with your HyreCar. Through your app my car was rented by a young lady by the name Amber tart. My car was damaged, side veiw mirror was broken off the door. The damage was 500 , Sedgwick their insurance would not cover my claim because the damages where not more than the deductible. HyreCar is not taking responsible for the damage. 

I feel I am not responsible for the damage while the car is being used under your app or used by your clients. I would like to settle this without having to retain an attorney or joining the class action lawsuit on HyreCar .

### 1/5 — DO NOT RENT FROM THEM

*2021-11-09, version 2.3.4*

This is a very bogus company I read it from down for about two weeks, I had already had second thoughts about renting from them when I met with the renter and the car was falling apart, he was trying to fix the problem by tiring the piece that was having from the car with zip ties, and he claimed that a previous renter had done it! My thing is if the previous renter had done something to the car and it was driver able, why Re rent the car! So I just rent ahead and rented and the brakes was totally bad and the owner knew about and he said it’s ok. So the siding on the car started to fall off 2 days later I called the owner and he said that was never like that but you can clearly see where tape was holding it up. Make a long story short when I returned the vehicle the owner had filed a claim stated I made several damages. Which is a total lie and I will never respect a company that goes against the customer. I called them way before all this played out. I am banned from renting I wouldn’t suggest anyone to rent from them.

### 1/5 — Would not recommend

*2021-09-15, version 2.3.1*

I won’t rent with this app again. Simply because the car I rented was not up to par. The vehicle I rented made noise most of the time I had it and while sitting still it shook. It clearly doesn’t need to be rented out, especially at the rate I was paying. The inside of the car was old and was peeling. I could’ve went to a rental company for the same amount with an updated car. This lets me know when I rent a car with hyre car I have no idea if the car will be a good car since the owners can rent out anything. 2nd customer service, which is via chat, was horrible. I tried to chat 3 times and each time it said you responded too late and closed the chat; when the chat rep never even came into the chat for me to respond to anything. That lets me know if I have a serious issue or concern there will be no one to help! Did not like the quality of vehicle, nor customer support. And I contacted support to see if I could switch the car so I was stuck with trash.

### 1/5 — Bad Service

*2021-08-25, version 2.3.1*

This is ridiculous, I’ve been at this kiosk in the sun for going on 3 hours and drove 45 mins to get here ! The support specialist in the chat keep leaving the conversation. I put in the information In the kiosk, the door open and there is no keys, furthermore I don’t even see the vehicle here. I’ve called the owner and customer service over 10 times and left messages! What is going on?

This is a huge inconvenience. The last rental I got from you all the car was dirty, air didn’t work, I had to wait on the owner for an hour…… I was left without a rental and you all had to refund me. This is another bad experience.

Back to back horrible experiences with this company. I’ve asked for a supervisor multiple times. I still have not talked to a supervisor and I still have no rental

### 1/5 — Poorly set up

*2021-08-24, version 2.3.1*

Seems I got the worst luck, I rented 3 cars from here and they’ve all been a terrible experience.

I wouldn’t recommend this app to anyone unless they’ve exhausted all their other rental company options.

Simply put, Hyrecar literally can do nothing for you if something goes wrong. 
My first car sounded like I was dragging iron man behind how bad the breaks were. As well as battery and engine malfunctions.

Second car, man, this app is made for us to use these cars for Uber etc in your state. The requirement is that the car be inspected in the same state. This car had Denver plates With Virginia state inspection parked in Rhode Island. The epitome of no sense. It was not accepted so I did not use the car and I am yet to receive a refund.

The car I’m in right now, comes with a nail in the tire. The window wipers don’t even fit the car. It is literally scraping the paint off the car, there’s no more paint where the wipers touch. 

I brought all these issues to hyrecar and ALLLLLL they can say and do is “sorry” LMFAOOO

They do nothing to hold the owners accountable to make sure the cars are actually in good shape. They “trust” the owners LMFAOO

There’s no way to check out the car beforehand without them taking your money.

They have zero power in creating promo codes or do anything in general to make up for ANYTHING.

God bless those this works for.

This company promotes their owners to scam their user.

I would be successful too scamming people.

### 1/5 — Overpriced and Unprofessional!

*2021-08-21*

When I First received my rental I thought it was a great concept I was able to pick the car that I would like to drive and still be able to make money. Boy was I wrong. First of all the rental fees are ridiculous I rented a car for 55/day with the fees added to 80/day. In addition, on the day I returned my rental the owner never ends the rental so I was charged another day.  When I call customer service they have to reach out to the owner via email and wait for a response for them to process a refund. Wait it gets better the refund process takes 2-10 business days smh. After the incident I decided to give hyre car another try. This time this owner begins the rental before I pick up the rental. So I was paying for a car that was not in my possession. When I returned the car I informed the owner and drops the car off at his home. The owner does not end the rental and I was charged another day once again. STAY AWAY FROM THIS COMPANY BY  ANY MEANS!!!! It’s not worth it instead of making money you will lose money. The system is designed to please the owner instead of the renter. Fees are through the roof and at with the mileage cap on the vehicles it’s impossible to turn any profit on the Uber or Lyft platform. I hope this company goes out of business so they can stop taking advantage of drivers. I will be reporting this company to the BBB and never renting from them again!

## Most critical reviews (10 lowest-rated)

### 1/5 — Horrible!!

*2024-06-01*

I downloaded this app a few months ago and got the first time on yesterday I decided to book a rental to use on the DoorDash platform. I found two rentals, similar SUV’s with no open applications and decided to submit a request for both of them (they advise you to submit multiple requests to better your chances of getting approved). I figured two requests were enough especially with the distance I would have to travel to pick up rental. One of my requests wasn’t even in an hour and I checked back and it was already rejected with the reason not being listed because the owners reason is pretty much optional. The second request I was banking on and that one failed me too, once more rejected. I need a rental today and now if I want to try my luck again with this app, I have to wait until Sunday to pick up which is slowing down my money. I’m approved to drive and have never rented on the platform and then they use your picture from the the process of starting your background check as your profile picture smh not cool at all. This app seems pointless to me and as I finish typing I am already in search of another platform to use to book rental cars…

**Developer response:** Hi, we're sorry you rated Hyrecar a one star and we would love to take a look at the issue. We hope to improve your next Hyrecar experience with great service.  Please reach out  and share detailed feedback to our customer support team at +1-866-949-9446 or email at contact@hyrecar.com with any questions or concerns. Thank you.

### 1/5 — Ridiculous

*2023-09-16*

After spending thousands of dollars on multiple rentals through this app, I found myself being charged twice in one day  ,so naturally I disputed the duplicate charge with my bank. The customer service is non existent. Hyrecar then chose to block my access to booking future rentals indefinitely. I’ve easily spent about 10 grand collectively throughout all the years of using this service & this is how I am treated as a customer after being wrongfully recharged. Also the same company that I rented through has confidently given me two cars that have had 250,000 + miles on them and decided to die on me due to engine issues . My friend had to jump my rental four times after the Prius that I ordered decided to die on me in a McDonalds drive through . It was one of the most mortifying moments of my life and theft was no way I was going to pay $200 plus for a tow. It’s a great concept but is ran sloppily & unprofessionally. They’re quick to take your money but run and hide when a customer has any typical of transactional or safety issues due to many of these vehicles being beat up .

**Developer response:** We appreciate you taking the time to share your experience with us. Your feedback is very valuable, and we apologize for any frustration it may have caused.  In order to investigate this further and address your concerns, could you kindly provide us with additional information by reaching our support team at contact@hyrecar.com ? We would like to investigate this further.  Thank you - The HyreCar Team

### 1/5 — Company is a big *Scam

*2023-07-26*

I have had the worst luck with this company and reading the reviews, I’m not the only person who has wasted countless hours on the phone with customer service that is very no existing if you ask me. I have spent more then 5k in rentals with HyreCar*(Ameridrive). I have gotten cars that shouldn’t  be on the road. I have rented cars and every time I get one there is something wrong. The last incident I found illegal drugs in car knowing that they charge a arm and leg for cleaning fees they had the nerves to charge me a cleaning fee of $45 for the smallest thing and I got a toll invoice for $1 they charged me a $20 admin fee more they triple my ticket costs.  I have had multiple cars that have stopped on me with an issue. My last rental stopped on me and I kid you not it took them 41 days to get car out of impound and close out my rental. They will charge your account double. I had I’ve 26 charges that my bank found that was charge double. They will not help they should be sued and shut down.  As I’m writing this I have been on hold for 1hr 45min that should tell you everything you need to know and this company & they just filed for bankruptcy so you be the judge.

**Developer response:** We're sorry to hear that you had a negative experience wit our service.  We value your feedback and want to address your concerns.  We would appreciate if you could provide us with more details about your specific experience so that we can better understand and resolve the issue.  Please contact our support team at contact@hyrecar.com so we can get it resolved.  Thank you

### 1/5 — Cannot get phone verification bug fixes! Arghhh! :)

*2023-01-31*

I have been trying for over a week, going through all of the recommended gyrations to simply get my phone number verified. If you cannot do that? You cannot move forward. They put you back on a carousel of asking you to do the same things: Log in, Log out, call in, upload screen shots, report, wait again rinse & repeat. When you do get a live agent on the phone or on chat? They state “There is nothing we can do to override and just verify you, go back in the carousel!” Lol So you do that again and if you get frustrated as to, as I said “Why is it so difficult to onboard your clients paying you all?” They told me I was being “unprofessional and rude” so the conversation was over? Lol Anyway, if, one day I can EVER get “Verified “ just on my phone? I shudder to think whats in store for me with a serious problem out in the field anywhere. Seems like a circle jerk, no wonder they were sued into oblivion, no focus on actually on boarding customers and actually having simple solutions to simple issues! If you want to make money? Get your customers onto the App!! Jesus lol Anyway, I no longer trust them. Proceed at your own risk. Oh! And if you keep asking them to help you? They just ignore you. So….I dunno lol

### 1/5 — HORRIBLE!

*2023-01-20, version 2.9.1*

This sorry company has horrible customer service representatives they have lost there mind. How are you going to tell my husband to have his self call you back🤦🏾‍♀️ implying someone is enpersonating him. Id hate to see if it was man/women going thru hormonal changes in there transition stage and y’all are saying his/her appearance doesn’t match his/her voice over the phone based upon the photo being provided too you. That is discrimination. HyreCar

-my husband has been waiting on an update almost a year now bc one other owner lied and said he damaged something on there car , when they car was beat up proves a point on these reviews EVERY CAR I GOT FROM THEM HAD PROBLEMS!!!!!!! The owns that are calming damaged had mold in the car 🤦🏾‍♀️ hyre has done nothing for us !

### 1/5 — Fraudulent “Insurance Deductible” Practices

*2023-01-18, version 2.9.1*

HyreCar was actually my 1st and best option for quickly securing a rental vehicle, but due to frequent account seizures, bad customer service, personal data breeches, & a random $1K “Insurance Deductible” for a vehicle in which the owner was repeatedly reporting multiple damages & false stolen parts claims after an incomplete weekly rental returned per request simply because they “Needed it back for an event” disregarding my verified Full-Time Gig-Work usage(After an entire MONTH goes by HyreCar IMMEDIATELY makes the accusation that I was the person who apparently stole a catalytic converter and starts pinging all of my listed and UNLISTED accounts afterwards). I’m going to strongly recommend everywhere that people avoid this application and search elsewhere if possible. All of the things listed in this review are frequently happening issues dealing with this company.

### 1/5 — Beware

*2022-12-12, version 2.8*

I was constantly being charged for an extra day when I returned the car.  I would get a refund but it would take 2 to 10 days to get it.  This time I was charged for 4 days and when I call about it they told me I picked up 2 cars at once then I was to prove I didn't pick one up. Like how do you do that.   If they would have cared enough to make one phone call to the owner it would have been fixed not no they couldn't do that just send emails.  So after 4 days and hours on the phone I am finally getting my $254 refund in the next 2 to 10'days. 

As for the cars.   Have you noticed all the cars get 5 stars????  The last car I got it had hail day all over it, screws holding the bumper on and the horn didn't even work.   I can tell when I rent from the cause my tips go down compared to when I drive a nice car...  

Please run from them. Try KINTO they are even cheaper for weekly

### 1/5 — Quick to take the money

*2022-08-31, version 2.6.5*

This is a scam. They advertise cars that aren’t available and are quick to take the money but you have to wait up to 10 business days to get a refund due to their mistakes? I don’t think so. The owner of the vehicle I was approved for stated he had taken down it was available and rejected the rental. It was when I contacted him about a pickup time he realized they had let the rental go through. So now they have all my money, I have no transportation and no way
To even make money since I don’t have a vehicle now. So I suggest you save yourself the drama and don’t deal with them. Customer service was a joke and wasn’t comprehending what I was saying so all they did was make me angrier than I already am. You can take my money in the blink of an eye but to get it back I have to wait? NO! UNACCEPTABLE. Now please excuse me while I walk 7 hours home thanks to HyreCar

### 1/5 — Non- reliable cars in New York

*2022-08-10, version 2.6.5*

If your trying to rent a car please be careful with some cars especially in New York , my first time booking a car I contacted the owner and I couldn’t pick up the next day because the rear window was shattered , and the owner told me he didn’t know when his mechanic was coming to change the window - I had to cancel and luckily I was able to get my money back. The 2nd time I finally rented a car , was fine the first day , the next day the engine light came on. I tried contacting the owner but I didn’t receive an answer untill 4 hours later, after I got stuck doing grubhub and the car wouldn’t drive up a small hill. So I had to cancel the order , bring it back to the store and safely get back home. Had to drive under 10 mph , not only did I get scammed out of a rental , but the owner expects me to pay insurance fees for his broke car. WHEN ALL I DID WAS JUST DRIVE. Now I’m at a loss it’s horrible , HyreCar please do better.

Oh and they don’t give refunds if you rent a bad car so your money gets wasted

### 1/5 — Terrible App. Poor Management

*2022-07-24, version 2.6.4*

I rented a car and returned  it on time (washed &gas) but the car owner was able to add/ charge me for an extra day while having his car back in his possession. He never closed the contract even after I reached out to him to close it to avoid fees… So I try to contact HyreCar to let them know that I’ve returned the car because owner didn’t close the contract and 2 hours later I get a couple notifications that my rental has been extended and then close within 10 mins. (I have screenshots n emails to show proof) So again I’ve reached out to HyreCar to see what’s going on and haven’t received any reply’s or my refund /deposit…it’s been 2 days !!!! this needs to be fixed ASAP! No right for owners to charge extra n not report returns plus HyreCar doesn’t nothing to fix the situation! Never using this app again! Scammers

## Most praised reviews (10 highest-rated)

### 5/5 — UBER DRIVER’S BEST FRIEND!

*2023-01-24, version 2.9.1*

I’ve used HyreCar twice now. Never a single issue. They have the lowest prices, best selection and the easiest process for Approval on the Uber App. Every Uber Driver should know about HyreCar. Another Uber Driver told me about it. Now, I won’t rent anywhere else. It’s so easy. Everything happens in the app. I pick my car in the app. I pay in the app. My documents are uploaded to the app. I just download them from HyreCar & upload them in the Uber App and they are usually approved in minutes. I can start driving again, immediately. And the best part is, I can extend my rental; as long as I want, as often as I want. And, I do it all in the app! If you’re a Rideshare or Delivery Driver and you need a car to work, HyreCar is a “NO-BRAINER”.

### 5/5 — Great gig car service

*2022-04-20, version 2.6.2*

Hyre A Car is a great service if you’re a gig worker I use it for Doordash my car is out of commission and I am using it you get a $75 rebate back on a gift card your first time you rent as long as your rent it for three days which I thought was great my car with taxes and everything included including insurance was only $147 for three days every price and every car is different I recommend him highly and you should try them out to if you need a car to rent for gig work or maybe just go away for the weekend

### 5/5 — Sharnea B.

*2022-04-09*

I discovered this app by Google search. I was at a downfall in my life after a car accident that happened. My car is now in the car repair shop to fix the damages and I needed a rental to help me with my everyday life such as work and getting my children to school so with that being said, I have to leave a review about who I rented a car from using the Hyre app. I’m from Carrollton Ga. Once I searched for a rental near by, I was recommended to several car on Hyre App. Sharnea B. Car stood out the most to me because first, it’s a gas saver. Second, I have never drove an up to date car in my life so I had to give it a chance for once and third, all the very cool technologies built in this car. My brother is who was maybe to take me to this rental. On the way there, his car broke down 20 minutes away. I called her and told her the situation and she came and brought me the rental car y’all and handed me the key once she arrived. She asked me was everything okay and did we get a tow and I replied yes. She is so great with communicating with me with information or anything that I needed to know while renting her car. She is quick to respond and very polite and understanding. I will always rent a car from her!! This is a great app to use due to the prices. I want to thank her a million times for everything she has done for me!! You’re the best 😁

### 5/5 — Delivery Drivers Secret Tool!!!

*2022-03-31, version 2.6.1*

My car broke down on the snowstorm in the middle of winter, I was unemployed and trying to support a family. I found out about this app and it changed my life I’m able to rent anybody’s vehicle that wants to rent it to me for a very reasonable price per day. Most of the time you’ll be able to rent a vehicle for $50 or under and then go about your day delivering food to people. A true lifesaver thank you guys so much for coming up with a genius idea I greatly appreciate having found you. I highly recommend this app to any Uber or Lyft or Uber eats driver looking to use somebody else’s vehicle to go about your deliveries for the day.

### 5/5 — Can’t even reset password correctly

*2020-10-28*

Basically I signed up gave me error saying does not match what’s on file (id just signed up how can it be incorrect if I haven’t even set it up yet) no login credentials since I haven’t made any and yet “does not match what’s on file”? Tried using a different email same disappointing frustrating result so I guess now I have two unusable accounts? fantastic. Get txt with (two at this point) welcome to HyreCar to help with COVID-19 we’ll send you a $ digital gift card etc etc click link opens app and back to no login does not match file error and can’t even reset password (check promotions tab in email if using gmail in my experience) and after awhile of trying to reset and getting the same error eventually the reset email stop even showing up to my email at all! HyreCar 👎🏽 DOA.
Update customer service representative contacted me and was able to fix my log in issue bit of a rocky go but the outreach is much appreciated.

### 5/5 — Great app

*2020-05-03, version 1.7.3*

Hyre is as good as the owner you are renting from. There are good people that believe in being honest and doing the right things for renters. I own a fleet of cars on the platform and run it like a business . I have my vehicles cleaned regularly and keep up on all the maintenance. In addition , I keep in close contact with all my renters and make sure everything is ok. Bottom line is that owners are successful when renters are doing well and thriving so it’s in the best interest to keep clean, problem free vehicles on the road and available. I’ve had the same renters in cRs for months that are happy and have referred friends because they know I will treat them well.

### 4/5 — Great customer service! Easy to use

*2021-08-07*

I’m not going to lie 6 months ago I would’ve given 1 star but after going through customer service and getting my problems resolved I love HyreCar. My only suggestion would be to find a high quality renter. I had a car renter lie and say I was late so I had to pay a whole extra day, that was very frustrating and I was reasonably upset especially since I had returned the car on time, filled up the tank and cleaned it before returning while also having my friend accompany me so I can get a ride back home. There is no rating for the car renters, they just mark them all as 5 stars.  So we can’t really leave a review or see other customers experience you will have to go through trial and error. I hope HyreCar fix their returning process so that when customers return their car that can be tracked. Otherwise everything else is great customer service doesn’t take too long to pick up and gives accurate information about their processes, as long as your respectful and keep following up you will have your problem resolved pretty quickly as well. Payment is quick and easy. Very affordable.

### 4/5 — Lower daily price in SF Bay Area!

*2020-01-12, version 1.6.6*

The price to rent per day in the SF Bay Area is not profitable for a rideshare driver. Spending $400+ to rent for a week, plus gas prices (hybrid or not), makes it hard to break even if you work part time, or takes around 50% of your earnings full-time. The prices on this app down in LA are more affordable even for luxury vehicles. I think if the pricing for SF was similar to LA where a weekly rental costs closer to $300 or less it would be a much more lucrative option for renters which would overall increase business for HyreCar and their car owners. I’m debating going back to renting through the rideshare companies partners just so I can actually make some money that I get to keep...

### 3/5 — Borderline ripoff

*2022-03-29*

It took two weeks to get into the car I got because the owners are all so flakey and many of the cars weren’t actually available or the owners don’t respond at all. 

The car was filthy and unsafe to drive but I didn’t have any other options considering how hard it was to get and kept it for a week. It was over $50 a day total even though the rate for the car was only $28. The car also had been banned from usage by Lyft but I was able to get them to reactivate it for me somehow. Lyft is ok with it I guess but it’s technically not allowed which HyreCar doesn’t address head on. Most of the cars I don’t think can be used for Uber it seemed and didn’t have inspection papers for Uber. 

I was also promised a $75 gift card for my first rental but I still haven’t received it yet although it said you have to contact support to request it. That’s the next issue, support is nonexistent in the app. The chat function on my iPhone 13 pro doesn’t work at all and messages just disappear into a blank screen. So there’s no way to get a hold of anyone. I did however receive several phone calls after I registered and before I tried to start renting but after I got the rental I haven’t been able to contact the company is weeks. Will update this review if the gift card is a scam. I probably wouldn’t do it again unless I really had to.

### 3/5 — Cars are terrible

*2021-08-08, version 2.3*

I have had the app for a few months now and I say this in the nicest way. Do not rent any cars from bsd tree inc if you live in the nyc area. They lie about the years of the car. They told me a car was 2016 but that was definitely an early 2000s car. Nothing ever works on the cars as far as the lights. I always have to go back for them to fix the lights. Recently the car stopped working and I asked them to go tow it, the refused. There is never any gas in the cars and the cars are FILTHY!! It is like sitting in a big germ box. The keys to the cars never work properly. Its a struggle. They get two stars because at least it gets the job done.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*