# i深圳-深圳市统一政务服务APP — 掌上政府、指尖服务

> Unified government and lifestyle services platform for Shenzhen citizens and businesses. (iPhone/iPad app by Shenzhen Municipal E-goverment Resources Center.)

- Source: https://appshunter.io/ios/app/i-app/id1363830499 (this page in markdown: same URL + `.md`)
- Developer: [Shenzhen Municipal E-goverment Resources Center](https://appshunter.io/developer/1177271354)
- Category: Lifestyle
- Price: Free
- Rating: 2.40/5 from 47 App Store ratings · 65 written reviews indexed
- Age rating: 17+
- Requires: iOS 12.0 · 248 MB
- Languages: Chinese (Simplified, China)
- Released: 2018-04-05
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/i-app/id1363830499/reviews.md

## What is i深圳?

“i深圳”—深圳市统一政务服务APP，是深圳市政府打造的全市统一移动端政府服务平台，旨在为深圳市民和企业提供全方位政务和生活服务。目前已接入3个中直单位、43个市级单位、11个区级单位和19个国企单位共8000多项服务以及接入身份证、户口簿、居住证、结婚证等407类电子证照证明。
【政务办事】
1. 办事咨询：提供语音机器人智能问答服务。在线咨询办事问题。
2. 办事指南：提供办事指南查阅服务。办事前了解办事条件、所需材料、办件结果以及办事流程等信息。
3. 办事预约：提供政务办事在线预约服务。支持全市行政服务大厅办事预约，并提供在线取号、排队查询、排队叫号等服务。
4. 网上办事：提供政务事项在线申办服务。线上填写表单，提交材料完成业务办理。
5. 进度查询：提供办事进度查询服务。查看业务办理状态并跟踪流转过程。
6. 办事评价：提供办事评价服务。可针对业务受理过程和办理结果进行打分评价，支持追加评价。
【便民服务】
1. 社会保障：社保查询、社保缴纳、公积金查询、安居房轮候结果查询、专属医疗险等服务。
2. 医疗健康：预约挂号、家庭医生、心理健康、医保业务、附近医院查询等服务。
3. 交通出行：乘车码、实时公交、地铁线路图、车管服务、摇号/竞价、交通违法处理等服务。
4. 警务安全：一键报警、警务地图、风雨实况、灾害预警、天气预警铃等服务。
5. 教育科普：中考查分、学位查询、教育新闻、招生政策、安全微视频、线上科普馆等服务。
6. 生活缴费：缴费网点、燃气报数、气价查询、供电服务、天威视讯、非税缴费等服务。
7. 电子证明：电子证照、临时入住凭证、临时乘机证明、无犯罪记录证明、社保参保证明等。
8. 游玩预约：预约通行、中英街预约、大梅沙预约、科普教育预约、体育场馆预约等服务。
9. 文体资讯：活动查询、旅游资讯、美食介绍、鹏城景点介绍、旅游线路介绍、演出展览信息概览等服务。
10. 其他便民服务：智能客服、天气查询、航空气象、不动产查询、不动产登记预约、智慧殡葬等服务。
【联系我们】
PC官网:
http://isz-openszgovcn/iszhome/#
微信订阅号:
i shenzhen(i深圳)

## Key features

- Government service consultation and guidance
- Online application and progress tracking
- Appointment booking for government services
- Digital certificates and proof of identity
- Social security and healthcare services
- Transportation and traffic management
- Lifestyle payments and reservations

## Recent user reviews (10 of 65)

All indexed reviews: https://appshunter.io/ios/app/i-app/id1363830499/reviews.md

### 1/5 — App设置完成后，还请自己先去试试

*2026-03-16*

app设置体验极差
就评价的设置就很差,为啥不能增加图片呢

### 1/5 — 一坨

*2026-01-10, version 5.0.3*

点击青年人才认定，填了一些信息，然后暂存，退出，再进去就是有一个继续办理的弹出框挡在前面，无限循环，你点了，那就是从头再来，但是框还在，你不点，它就永远在界面挡着你，真是神人app，深圳这么有钱的城市怎么找了这群神人来做app

### 1/5 — 垃圾

*2025-11-07, version 5.0.3*

垃圾场

### 1/5 — 无法登入

*2025-09-08, version 5.0.1*

自9月初帳號登出之後 一直無法重新登入， 人臉辨識完也沒有用，完全無法取得短信驗證碼

### 5/5 — 好

*2025-08-31, version 5.0.1*

好

### 1/5 — 闪退

*2025-03-08*

根本打不开

### 3/5 — 居住证用户不方便使用

*2025-03-01, version 4.9.2*

港澳居住证注册，社保账户有提示信息，但打开却看不见任何信息

### 2/5 — 新版本闪退，引导页面后闪退

*2025-02-28*

闪退

### 1/5 — 程序启动

*2025-02-25*

闪退

### 1/5 — 垃圾

*2024-12-24, version 4.8.9*

人脸识别就是一个垃圾，什么系统拿纳税人的钱当事儿

## Frequently asked questions about i深圳

### What is i深圳?

i深圳 is a unified mobile government service platform developed by the Shenzhen government. It aims to provide comprehensive government and lifestyle services to citizens and businesses in Shenzhen, offering access to over 8,000 services and various digital certificates.

### What kind of government services are available?

The app offers a wide range of government services including consultation, guides, appointment booking, online applications, and progress tracking for various administrative matters. It also provides access to digital certificates like ID cards, household registration, and residence permits.

### What lifestyle services does i深圳 offer?

i深圳 includes numerous lifestyle services such as social security and housing fund inquiries, healthcare appointments and medical services, transportation information and payments, utility bill payments, and reservations for attractions and cultural events.

### Is i深圳 free to use?

Yes, the application is free to download and use. The provided description does not mention any costs associated with accessing the services or the app itself.

### Who can use the i深圳 app?

The app is designed for residents and businesses in Shenzhen. It provides services tailored to the needs of individuals and enterprises operating within the city, covering both official government procedures and daily life conveniences.

## Version history (last 5 releases)

### 5.0.7 — 2026-07-21

优化了部分功能使用体验及性能

### 5.0.6 — 2026-03-13

优化了部分功能使用体验及性能

### 5.0.4 — 2026-01-23

优化了部分功能使用体验及性能

### 5.0.3 — 2025-09-20

优化了部分功能使用体验及性能

### 5.0.1 — 2025-08-10

优化了部分功能使用体验及性能

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*