# I Love NY Official Travel App — user reviews > 66 indexed App Store user reviews of I Love NY Official Travel App by New York State Office of Information Technology Services, rated 3.23/5 from 112 ratings. - Source: https://appshunter.io/ios/app/i-love-ny-official-travel-app/id712337013/reviews - App overview in markdown: https://appshunter.io/ios/app/i-love-ny-official-travel-app/id712337013.md - Rating breakdown: 5★ 46 · 4★ 9 · 3★ 14 · 2★ 11 · 1★ 32 ## Newest reviews (15 of 66) ### 3/5 — Still needs work *2023-05-12* A app that is much improved from earlier attempts, but it is still a bit wonky. Pages do not always load correctly and links work for most thing , not all. Should have more Links to regional event providers. ### 2/5 — Missing features *2021-10-10* What happened to the fall foliage section? It used to be front and center, especially in the fall. Now, I don’t see it anywhere. ### 3/5 — Empire State *2021-03-09, version 6.1.15* Expect better from the greatest city in the world ### 3/5 — Unable to select Regions *2020-09-04* The app is simple enough - however even after enabling location services, selecting on a Region brings up a heart icon, and the app closes/shuts down. Is this an open source app? ### 3/5 — App crash *2019-11-26, version 6.0* I’ve used the app before and I loved it. But it’s crashing every time I open a page. ### 3/5 — Needs to be improved! *2019-10-01* I click on some locations such as a farm and it has the location in the middle of the ocean. ### 3/5 — Updates needed *2019-06-07* There doesn’t seem to be anything with dates in 2019 on here - is the information not updated? ### 2/5 — ILoveNY app *2019-05-24* Needs to be updated more often or on a regular basis, many places like restaurants have closed, changed and are still listed as places to go / visit. Overall I think it just need to be updated. ### 3/5 — Needs improvement *2019-01-06* I wish this app had an option to check off the places you’ve been to and to make a notes about your visit. ### 1/5 — Could be MUCH better *2018-08-11, version 4.1.5* The same static NY promotion. This app could be great if it included more info. How about NY Thruway gas brand and current price; what services, restaurants, etc. are available at each rest area, etc. Big PR with little of value. ### 2/5 — Almost there *2018-07-18, version 4.1.5* When you tap a region and then click explore it always goes to the Long Island region? ### 2/5 — Great idea, poor implementation *2018-07-05, version 4.1.3* Keep on improving ### 1/5 — Good idea, poor attempt *2018-06-23* Had this app for a few years hoping someone might really get it running to its full potential. Just updated the app on my iPad two days ago but, when I tap on an attraction then try to go back to the previous screen, there is no way to do that. Despite the claims on the App Store page where it says “works with this iPad.” On my phone (an iPhone) there is a little “back” arrow in the top left corner. On the iPad...nothing. So I have to close and reopen the app every time I want to go back or search a different attraction. Also, it needs some help with locations. I tried to search the Catskills and it only let me search within NYC. If you’re going to have celebrities such as Bobby D promoting your product, at least save yourself and him the embarrassment and be sure that it’s up to snuff. ### 1/5 — Won’t open *2018-03-02* I would like to give this a good rating but I can’t even open the app! I have an iPad mini 3 (it’s about 3 years old) and everything else seems to work very well. When I tap the app it brings up a white page that says I ❤️ NY and then brings me back to my home page. I really hope this can be fixed. ### 1/5 — New .? *2018-02-19, version 4.0.6* Like New York’s government it doesn’t work. It will not open. ## Most critical reviews (10 lowest-rated) ### 1/5 — Constantly Crashes *2024-02-23, version 6.1.22* When we trying to explore regions, the app shows a heart indicating that it’s loading, and then immediately crashes. ### 1/5 — Crash and burn *2024-01-06, version 6.1.22* This app constantly crashes. Despite bug fixes it never seems to improve. ### 1/5 — Poor *2023-07-11* Can’t sort ny region - event listings are sparse - I liked the feature at the rest area where I can select vineyards by region and email list to myself but never received Seems more like an ad app but poor search engine - Someone needs to do a hard look with a gov a group of this app - NY should do better ### 1/5 — NYS: ticks, taxes, and traffic lights. *2023-05-07, version 6.1.22* I deleted it based upon the tracking feature and the hollowness of the locations. ### 1/5 — Absolutely Horrible *2020-08-22* What a disappointment. I was so excited to find this app only to discover it is a disgrace. The content is hollow - basically a table of contents for regions - with no content. What is the use of listing a small description of a region with no links to any details about the region (I.e. restaurants, hotels, history, etc.). It’s like a book with a table of contents and no story. And, I don’t believe the site’s functionality even works either. I did a search for Things To Do and 4 results showed up. I clicked a specific category, did a new search and the same 4 results appeared. Sorry, that is broken. Simply horrible. What a shame too, because it does not take a brain surgeon to simply populate the site with content from the 50+ brochures you could get from a Rest Area along the Thruway. Oh, and by the way, now that I am trying to post this comment, I am going through Hell trying to find a “nickname” that isn’t taken so it will process. Ridiculous!!!! ### 1/5 — App Crashes *2020-07-31, version 6.1.10* The app crashes when clicking on a region. ### 1/5 — Horrible Site *2020-07-21, version 6.1.10* Can’t order a paper tourism guide. I use a flip phone so no way of downloading anything so this site discriminates and dosnt want everyone visiting. ### 1/5 — There are not many things in this world as bad as this app. *2019-03-14* I don’t think I’ve ever encountered an app as dysfunctional as this one. A search of Cooperstown New York attractions brings up a batting cage, but not the Fenimore Art Museum the Baseball Hall of Fame or the Farmer’s Museum… Is that not amazing? Ditto hotels. Absent are the top ten hotels in the area in a lodging search. This app is so bad I’m not wasting anymore time even writing about it. One star is the default least rating permissible but I would give it no stars if I could. ### 1/5 — Correction *2018-12-07, version 5.0.2* I just downloaded this app and are excited to utilize it. However; the first picture I saw was the Jacob Brown Mansion in Brownville. I just retired after working over 30 years there and the picture posted is not our beautiful Brown Mansion. Please correct this as we would like our beautiful “Mansion” seen as it should be. I would be happy to send a picture if I knew where to send it. Brenda ### 1/5 — Great idea poor execution *2018-09-01* As others who wrote reviews, I have had this app for a while now and the idea of finding things to do by location or date is awesome, but... the first versions had switched links ( click on events and you went to food, for instance). Now if you select an item to view off of the main menu, you have to close the app, shut it down and reload it to get back to the main menu. There’s NO back button. Was this written by high school students? ## Most praised reviews (10 highest-rated) ### 5/5 — How about including train tours in app! *2025-06-22* See above. ### 5/5 — e *2024-06-28, version 6.1.22* E Ed e zzr Dr I thinka every timeSis xree Dec Ee sex ### 5/5 — $.(symbols). *2024-02-01, version 6.1.22* Symbol($.). ### 5/5 — Really great to plan my weekend trips *2020-01-09* I have been using this app to plan my weekend trips from NYC, I love the discover NY functionality as well! ### 5/5 — Great update! *2018-05-10* I live in New York and this still helps me plan my trips and discover local attractions! ### 5/5 — NYC *2017-08-03, version 3.1.5* Love NY. Love the app about NY ### 5/5 — Love this app!! *2017-07-17* I downloaded this a few weeks ago and it's great. Easy to use, and I am constantly finding new things to do that I never would have known about. ### 5/5 — I Live New York *2017-07-10, version 3.1.5* Love this site. Of New York. ### 5/5 — The best. *2017-07-07, version 3.1.5* Thank you. This app help me a lot. ### 5/5 — Every New Yorker should have in their pocket *2017-05-02, version 3.1.3* Very cool and free resource for proud New Yorkers. Discover interesting things to do in New York whether you're into history, parks, food, children's activities or more. I had the app installed on a road trip upstate and it would let me know when something I might enjoy was nearby. Made the trip better and made me appreciate New York even more! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*