# I Prefer — Experience rewarding travel

> Hotel rewards app for booking stays and managing member accounts. (iPhone/iPad app by Preferred Hotels & Resorts Worldwide, Inc..)

- Source: https://appshunter.io/ios/app/i-prefer/id1179305554 (this page in markdown: same URL + `.md`)
- Developer: [Preferred Hotels & Resorts Worldwide, Inc.](https://appshunter.io/developer/1179305553)
- Category: Travel, Lifestyle
- Price: Free
- Rating: 4.70/5 from 2,449 App Store ratings · 129 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 52 MB
- Languages: American English
- Released: 2017-04-03
- Data updated: 2026-09-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/i-prefer/id1179305554/reviews.md

## What is I Prefer?

The World Awaits
Your next rewarding trip starts here.
With the official I Prefer Hotel Rewards app, you can easily explore and book stays at more than 650 distinctive hotels and resorts around the world, manage your Member account, and access exclusive rates and offers.
‌
Features
Discover and book hotels with great rates and exclusive offers
View upcoming reservations, past stays, and points activity
Redeem points for rewards, including free nights and more
Manage your Member account and personal information
Save your favorite destination for yourself or to share with friends
Not a Member of I Prefer Hotel Rewards?
Enroll free today to enjoy Members-only hotel offers and instant travel benefits including:
Points Earned on Eligible Stays
Early Check-in & Late Check-out
Exclusive Rates & Offers
Complimentary Wi-Fi
Enhanced Room Upgrades

## Key features

- Discover and book hotels
- Manage member account
- View reservations and points
- Redeem points for rewards
- Save favorite destinations
- Access exclusive rates and offers

## What do users think of I Prefer?

Overall sentiment: negative

**Pros**

- 👍 Beautiful view
- 🚀 Fast and responsive
- 🚀 Searching for hotels is now more intuitive and fast
- 💡 Love the options of nights with points and nights with points + cash

**Cons**

- 🐛 Difficult to navigate
- 🐛 Not user friendly
- 🐛 Glitchy
- 🐛 Crashes upon opening
- 🐛 Doesn't show points or past stays
- 🐛 Doesn't remember login info
- 🐛 Doesn't track upcoming or past stays
- 🐛 Requires logging in every time
- 🐛 Doesn't show real fees for each hotel

**Commonly reported bugs**

- Login issues
- Constant crashes
- Doesn't show upcoming stays
- Doesn't sync with hotel stays

**Most requested features**

- Integrate with Apple Wallet
- Add mobile check-in functionality
- Improve points tracking and management

## Recent user reviews (10 of 129)

All indexed reviews: https://appshunter.io/ios/app/i-prefer/id1179305554/reviews.md

### 1/5 — Alohilani Hotel

*2026-08-08, version 3.1*

I selected this hotel due to Preferred  recommendation as top rated hotel! The rooms are very poor quality.

### 2/5 — Not User Friendly

*2026-07-08, version 3.1*

I have emailed several times regarding the app and the website both. Neither are super user-friendly when you’re trying to check points availability and comparing different hotels. You have to start over and start searching the same parameters that you started with over and over again. Additionally, I was told certain hotels were still accepting points yet you they never allow you to search using points.  I’m not talking about showing dates where points are blacked out. I’m talking about where there is an option to search using points. It’s very frustrating at times because it feels like groundhog’s day when you are searching multiple dates and properties especially.  This came up as a saved review but I have written several since I started this one. It’s still the least user friendly app for hotel programs. And what’s worse is there are hotels that make you think that they honor points and I’ve been checking for a year at Balboa Bay club and there are no points available any day anytime for the past solid year so do not put it in that category if they are not honoring something with the point system. Also the points are a  terrible redemption amount for the hotel choices you get. We spent over $30,000 at the Montage in Kapalua Bay and barely have enough to get a week or two in hotel redemption. And the hotels that you can redeem your points at…

### 1/5 — System failure for setting password

*2026-07-01, version 3.1*

System failure for setting password

### 1/5 — The worst hotel app

*2026-06-03, version 3.1*

This is such a poor app. I don’t believe that anyone from the hotel chain has actually tried to use it as a potential guest.

### 3/5 — Great hotels, but…

*2026-06-01, version 3.1*

Their customer service is very slow to respond. It is hard to get points added from a missing points stay. 

Also, there is not an easy way to see points redemptions. Maybe it’s user error, but it is not apparent in the app and I wind up calling the hotel directly. Kind of a pain.

### 1/5 — Wonky Website

*2026-03-30, version 3.1*

I wouldn’t consider this an app, more of a website masquerading as an app.   Please refresh to make booking easier. It gets frustrating which pushes me away from reserving rooms.  Please model your website/app after Bonvoy.

### 1/5 — Misleading term

*2026-03-10, version 3.1*

The app uses misleading terminology when referring to country names. The island was known as Taiwan, not Taiwan China. Taiwan is a country, and Taiwanese people have their own passport, currency, and government. China has no right or authority to interfere in Taiwan’s elections. Thus, it has never been a part of Chinese territory. According to the Oxford Dictionary, a country is defined as “an area of land with its own government and laws, or a specific region with particular features.” Using misleading terms in the app is inappropriate because it affects users’ understanding and worldview, including that of future generations. I respectfully ask that the app use more accurate and politically appropriate language.

### 2/5 — Terrible app

*2026-03-06, version 3.1*

Not user friendly half the time, the other half it won’t even load.

### 1/5 — Doesn’t work properly

*2026-01-17, version 3.1*

The app doesn’t work properly on my IPhone and functionality is not very good

### 3/5 — Good thing the hotel is great

*2025-11-28, version 3.1*

I really like the Colonnade but I find the app frustratingly hard to use and very slow to update. It’s worth it bc I like the hotel, but please improve!

## Frequently asked questions about I Prefer

### What does the I Prefer Hotel Rewards app do?

The app allows you to explore and book stays at over 650 distinctive hotels and resorts worldwide. You can manage your member account, view upcoming and past reservations, track your points activity, and redeem points for rewards like free nights.

### What are the key features of the app?

Key features include discovering and booking hotels with exclusive rates and offers, managing your member account and personal information, viewing reservation details and points activity, redeeming points for rewards, and saving favorite destinations.

### Is the I Prefer Hotel Rewards app free to use?

Yes, the app is free to download and use. Enrollment in the I Prefer Hotel Rewards program is also free, allowing you to start earning points and enjoying member benefits immediately.

### What benefits do I get by joining the I Prefer Hotel Rewards program?

Members receive instant travel benefits including points earned on eligible stays, early check-in and late check-out, exclusive rates and offers, complimentary Wi-Fi, and enhanced room upgrades.

### Who is the I Prefer Hotel Rewards app for?

This app is designed for travelers who frequently stay at independent hotels and resorts and wish to earn rewards and access exclusive benefits. It's ideal for those looking for a rewarding travel experience.

## Version history (last 5 releases)

### 3.1 — 2023-05-09

The app has been refreshed with improved design, a better user experience, and more offers.

### 3.0 — 2023-03-08

Bug fixes and improvements

### 2.91 — 2022-07-28

Property directory update.

### 2.9 — 2022-06-15

Enhanced personal data management.

### 2.8 — 2021-07-10

New Membership integrations.

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## Related topics

[iprefer](https://appshunter.io/ios/topics/iprefer) · [i prefer hotels](https://appshunter.io/ios/topics/i-prefer-hotels) · [preferred hotels](https://appshunter.io/ios/topics/preferred-hotels) · [i prefer hotel rewards](https://appshunter.io/ios/topics/i-prefer-hotel-rewards) · [iprefer hotel](https://appshunter.io/ios/topics/iprefer-hotel) · [adventure quest](https://appshunter.io/ios/topics/adventure-quest)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
