# I SAW IT FIRST — user reviews > 91 indexed App Store user reviews of I SAW IT FIRST by sportsdirect.com retail limited, rated 3.40/5 from 67 ratings. - Source: https://appshunter.io/ios/app/i-saw-it-first/id1435288934/reviews - App overview in markdown: https://appshunter.io/ios/app/i-saw-it-first/id1435288934.md - Rating breakdown: 5★ 28 · 4★ 7 · 3★ 11 · 2★ 5 · 1★ 16 ## What do users think of I SAW IT FIRST? Overall sentiment: positive **Pros** - 👗 High-quality clothing for affordable prices - 💰 Excellent discounts and sales - 👍 Easy to navigate app interface - 🚀 Fast shipping and delivery options - 📦 Hassle-free returns process - 🎨 Trendy and fashionable designs - 📱 Smooth app performance and updates - 📧 Push notifications for deals and new arrivals - 📏 Wide range of sizes and inclusive sizing - 💳 Persistent shopping basket across sessions - 🌍 International shipping available - ⭐ Consistent product quality **Cons** - 🐛 App layout differs from website causing confusion - 📞 Slow and difficult customer service contact - 🐛 Login functionality issues - 🔍 Weak search functionality in app - 💾 Wishlist not synced between app and website - 🐛 App crashes and lag issues - 📦 Missing items in orders - 🏷️ Discount codes not working properly - 🐛 Items not synced across platforms - ⚠️ Quality inconsistencies in recent orders - 📧 Unresponsive email support system - 🛍️ Confusing bag organization after updates **Commonly reported bugs** - Login page refreshes without error messages - Login button becomes unresponsive after app reinstall - Back button too small and difficult to click - Items disappearing from basket after app update - Discount codes not applying correctly - Wishlist items not syncing between platforms - Search results showing fewer items than expected - App lagging and performance issues - Email support system rejecting replies - Wrong sizes shipped despite correct order placement - Missing items in delivered packages - Items appearing used or damaged upon arrival **Most requested features** - Currency conversion option in app (USD, etc.) - Wishlist/Save for later feature - Size filtering options for petite and other builds - Live chat customer support - Direct phone contact option - Improved search functionality with dropdown suggestions - Sync wishlist between app and website - Enlarged back button for easier navigation - Size options for pregnant customers - Better order tracking with real-time updates ## Newest reviews (16 of 91) ### 4/5 — R *2025-04-15, version 15.0.18* So far so good ### 4/5 — Mrs sharma *2024-08-08, version 15.0.18* Reasonable prices and attractive designs ### 4/5 — 🤎 *2024-06-02, version 15.0.17* So far I like this app has really cheap stuff that looks good and it looks like it’s good quality. I’m seriously thinking of shopping on here when I get the money it’s good for when you’re on a budget, but you wanna wear something nice ### 5/5 — Quality clothes *2024-04-26, version 15.0.16* I have been buying from I saw it first since 2020. Everything I get is always of good quality. No regrets! ### 5/5 — 🥰 *2024-04-09, version 15.0.14* Used this site for years love their stuff always good quality and very cheap prices ### 5/5 — value for quality *2024-04-04, version 15.0.14* very happy with the quality got for value ### 5/5 — love the app *2024-01-27, version 15.0.9* Easy app to use with lovely clothes, great selection at really good prices! Highly recommend ### 5/5 — Best clothes *2024-01-19, version 15.0.9* I love everything from here! Super good quality and friendly prices ### 5/5 — Rating *2024-01-18, version 15.0.9* Good sales ### 5/5 — Top site *2024-01-18, version 15.0.9* Great bargains . Great items ### 5/5 — I like I Saw it First *2024-01-16, version 15.0.9* Told about this website & thought let me get the app installed on my phone- so many bargains in my basket omg! Good quality clothing, love love love x ### 5/5 — Loves it *2024-01-13, version 15.0.9* Unya is my favourite model, more of her please for representation of darker skinned Thai models thankyou 🙌🏾 ### 5/5 — *chef kiss* *2024-01-05, version 15.0.9* 10/10 clothes always get compliments or asked where i got what from, usually get a weird look when i say “i saw it first” until i explain thats the name but stillll 10/10 clothes babeeehhhh ### 5/5 — My review *2023-11-15, version 15.0.8* Lovely brand of clothing ### 5/5 — Great sales bargains will come again *2023-11-07, version 15.0.8* Love the stuff really good value. Can’t wait to buy ### 5/5 — I saw it first *2023-10-23, version 15.0.5* So easy to use ## Most critical reviews (10 lowest-rated) ### 1/5 — There are no sizes under 10???? *2024-04-20, version 15.0.14* I can’t find a size under 10! And I’m pregnant! Very disappointing. ### 1/5 — Won’t let me log in *2023-12-26, version 15.0.9* Tried logging in on app. When I put my details in it just refreshes the log in page (doesn’t come up with any error message like wrong details etc). Deleted and downloaded the app again and when I press log in now nothing happens. 1 star as can’t even use the app ### 1/5 — AVOID *2023-12-06, version 15.0.9* I ordered some items and sent most of it back, it said I will receive my QR code and the email shortly. O waited a few days for this to come through. I never received my QR code or email for the return. I emailed customer services so many times and they took ages to reply each time. It was taking weeks to resolve this to the point it went past the return date. Then somebody was nice enough to help me and sent me the code so I was finally able to return my items. Now I have had another email saying the items are being sent back to me as it is past the return date! It isn’t my fault, it is there’s for not sending me the email and for taking so long to reply to me! An issue on their behalf has lost me money! Used to order from here but now it is owned by sports direct it is awful, and the clothes are awful too! Will never order from here again and this company needs to be completely finished! ### 1/5 — New update is terrible *2023-08-06, version 15.0.2* I’ve just spent an hour choosing clothes for my holiday, to find that half has gone into one Bag ( at bottom of app ) some went into a bag that you can only get to when you click sale , and the rest are no where to be found . My bag would have totalled up to £300 or more but I don’t have the time to try it all again. So I will go back to boohoo / pretty little thing etc as their app actually works . ### 1/5 — AVOID *2021-11-24* Avoid the company like the plague. Ordered 6 items plus a next day delivery pass for the year. It’s ordered late Wednesday turned up Saturday at gone 9pm with the bag open and only 1 item in it. Go to contact company to find the ONLY way to do so is through email, Facebook messages or Twitter. Do so to be sent round and round the houses for 5 days now even being asked did someone else in the house have the items! Asked for delivery note, not in the open package, another wait, was it damaged when arrived, clearly as that was what I’d stated originally!! Seems like they have no direct contact available and those who answer messages are paid to send you round and round the houses so they can keep your money. Crook of a company. Go elsewhere where you can have actual human interactions live via a chat screen at least ### 1/5 — Makes me upset! *2021-03-11, version 9.8* I’m really upset. I was promised 2-5 day shipping and I got refunded 12 days later! Then I want to buy it again... I have a code that says 60% off everything but IT DOESNT WORK ON THAT ITEM.. ### 1/5 — Appalling service *2021-02-02* Ordered 3 items. 1 didn’t turn up in the parcel so I used the online contact form which is the only method of contacting the site. After 2 days got an email basically asking if “I was sure I checked the full contents of the parcel” like I was unable to count to 3. They then stated I had to reply to the email giving more details, however the email address doesn’t even allow replies as an automatic message send failure notice is received each time I press send. Tried Facebook messenger, said they were “happy to help” then proceed to ignore me. I’ve tried to send another email on the contact form & had no response. Shocking customer service experience which will prevent me from ordering in the future. ### 1/5 — absolutely horrible!!! *2020-01-17, version 6.6* i put my order in and decided to pay extra for the 3-5 day shipping/delivery with tracking because i’m very impatient... well about 12 days later i finally received my package and that’s not it! when i received my package 2 out of the 5 things were a different size than what i ordered!!! and the whole time i never got a single tracking update it just said the same thing on the website. so i reached out to their costumer service to try to atleast get a refund for the shipping and they told me they were investigating the situation and then turned off the email so that i couldn’t respond to “avoid any confusion” after that i never heard back from them all they said was they hope they fixed my issue! what??! i am deleting the app and will never purchase another thing from them!!! ### 2/5 — Tiny Back Button *2024-05-16, version 15.0.16* Please enlarge your BACK BUTTON it is so tiny that I kept on clicking the product image instead of the button. It's a waste of time clicking it many times as it is so tiny and is place at the edge. ### 2/5 — App *2020-04-29, version 7.2* They should update the change of currency ## Most praised reviews (10 highest-rated) ### 5/5 — I saw it lover *2025-09-15, version 15.0.18* I’m favoured shopping app 🤩❤️ ### 5/5 — Easy to use *2025-07-27, version 15.0.18* Great app - easy to use & navigate ### 5/5 — Loved it *2025-05-28, version 15.0.18* Amazing app ### 5/5 — I Saw It First *2025-02-15, version 15.0.18* There’s a lot to look at and seems like really nice stuff but I’ve never ordered anything so when i do i will update this and let you know about, Quality and Time scale etc. Thank You ### 5/5 — Ms *2024-08-11, version 15.0.18* Amazingly cheap and cheerful offers ### 5/5 — Great *2024-07-11, version 15.0.18* Amazing app ### 5/5 — 10/10 *2024-07-09, version 15.0.18* I love the quality ### 5/5 — Amazing *2024-07-06, version 15.0.18* Love the pricing,clothing is decent ### 5/5 — Fab *2024-06-16, version 15.0.18* Great site ### 5/5 — Clothing *2024-06-09, version 15.0.17* Amazing quality in clothing 🤍 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*