# i-Smart Viewer — user reviews > 68 indexed App Store user reviews of i by GNET SYSTEM CO., LTD., rated 2.80/5 from 126 ratings. - Source: https://appshunter.io/ios/app/i-smart-viewer/id399765847/reviews - App overview in markdown: https://appshunter.io/ios/app/i-smart-viewer/id399765847.md - Rating breakdown: 5★ 33 · 4★ 19 · 3★ 16 · 2★ 10 · 1★ 48 ## Newest reviews (14 of 68) ### 2/5 — Does not work *2018-04-17, version 1.4.4* Constantly hung on connection screen ### 3/5 — Failure *2018-02-01, version 1.4.4* System still doesn’t work ### 3/5 — Ver. 1.4.4 doesn’t work *2018-01-22, version 1.4.4* 한달전 iOS 11 지원 업데이트후 부터 모바일 앱 연결이 안됩니다. 이번 버그 픽스후에도 마찬가지예요 대체 누가 업데이트를 하긴 하나본데 확인은 하시고 업데이트하시나요? 부탁입니다. 제발 아이폰에서 연결되게 수고 좀 해주세요 ### 3/5 — App will not connect *2017-12-11, version 1.4.3* After IOS 11 update, App freezes and is timed out when connecting, please debug soon ### 4/5 — IOS 11 - not working. *2017-11-17, version 1.4.2* Just purchased iPhone 8Plus. Error message says 'This app needs to be updated by the developer to work on this version of iOS.' Please update, or advise of compatible program. ### 3/5 — UPDATE!! *2017-11-10, version 1.4.2* Needs updating to work with the new IOS ### 4/5 — Not Compatible With New Update *2017-10-29, version 1.4.2* Great app but I can no longer use it to check my business cameras anymore. The problem occurred when I updated to IOS 11. Please make an update to this app! ### 4/5 — Thanks JOHNKLEE76!! *2017-10-29, version 1.4.2* His review led me to TelecopTest which is compatible with the new IOS!! Thanks so much!! ### 3/5 — iOS 11 *2017-10-24, version 1.4.2* When will you update this app to work with iOS 11 ? ### 1/5 — iOS 11 update *2017-10-17, version 1.4.2* Please update app to be compatible with iOS 11 ### 4/5 — TelescopTest doesn’t work *2017-10-07, version 1.4.2* I used the same setting of my i-Smart Viewer in iPhone but connection failed. Any suggestions? Thx ### 1/5 — Won’t work after iOS update :-( *2017-10-04, version 1.4.2* I cannot conduct daily business tasks because now I am “blind” and I cannot see my security camera footage in my business. iPhone updated and now this app won’t work 😰 ### 2/5 — Pls update *2017-10-04, version 1.4.2* Please update. This is the only app that works for eyemax ### 4/5 — Please update *2017-10-02, version 1.4.2* Please update to 11 os ## Most critical reviews (10 lowest-rated) ### 1/5 — Please Fix App!!! *2019-04-06, version 1.4.4* Every time I try to view cameras I get a Connect Failed Notice. ### 1/5 — Update Required!!! *2018-06-13, version 1.4.4* If change the settings.. specially for time out, it doesn’t save the changed setting. It is there for a while and goes back to default 20, Needs to be fixed!! Using ios 11.4 But it was always like that anyway. ### 1/5 — Grrrrr *2018-03-22, version 1.4.4* What now. No more 11 and mini I pad wants to leave upgrade notifications on apps window and no longer works ### 1/5 — New version loads but won’t connect *2017-12-19, version 1.4.3* When iOS 11 came out and this app completely stopped working, I found and successfully used TelecopTest by the same company. This worked fine. Then I saw a new version of I-smart Viewer came out so I installed and set it up. It won’t connect using the same settings as TelecopTest. One difference is I have to select DVR type on I-smart, so I tried all 3 options and none of them connect. So I guess I’ll keep using the TelecopTest app. Too bad. It doesn’t ask for a DVR type and works. ### 1/5 — Needs an update *2017-12-02, version 1.4.3* The developer of this app needs to update to be compatible with Apples new update. The app is not functioning at all as it has been stuck on "connecting" for over 3 weeks now. Please update! I have businesses that depend on it. ### 1/5 — Unprofessional! *2017-12-01, version 1.4.3* I can not beleive that after all this time and after all these people complained, they have not updated the app. ### 1/5 — Really?! *2017-11-27, version 1.4.2* This company needs to simply upgrade their app to work with the current iOS. So nobody can access their cameras remotely until they get it together. No bueno!! ### 1/5 — Update 11 on apple *2017-11-23, version 1.4.2* Now I can’t connect to my security system it’s saying I need to update I-Smart but THERE ARE NO UPDATES. HELPPPthis app needs to be UPDATED. Doesn’t work with the new iPhone upgrade ### 1/5 — IOS11 *2017-10-30, version 1.4.2* I just updated to IOS11 and the app does not support the update. ### 1/5 — Not working with iOS 11 *2017-10-20, version 1.4.2* I updated my phone to iOS 11 and now app is not working. It says "Developer needs to update app to work on iOS 11" ## Most praised reviews (10 highest-rated) ### 5/5 — Fix the app!!!!! *2018-01-19, version 1.4.4* Update: More than a month after the previous release it finally works again! Its about time. Make sure you guys test the update before you release it. I just upgraded to this new version and now it hangs on connecting. Fix the app! ### 5/5 — Telecop-i smart viewer works instead ios 11 *2017-11-30, version 1.4.3* I have tested the telecop-i smart viewer on the ios 11 and it works great on the wifi and cell data. If anyone has eye max dvr system then its compatible with this app on both iphone and android smart phones. You can download this and it will solve your issues until further update done on i-smart viewer app. ### 5/5 — iOS 11? *2017-11-03, version 1.4.2* Any chance this app will be updated to iOS 11? ### 5/5 — We need it dun ASAP ! *2017-11-01, version 1.4.2* The developer need too update the app bc I gotta watch my business and my home can we get this dun ASAP thank you ur friendly app user for 4 years .... ### 5/5 — Could you update to work on iOS 11? *2017-10-24, version 1.4.2* It has been great until I updated to iOS 11 it’s not compatible anymore. Could you update so I can continue to use in the new iPhone? It is very important as it monitor my entire company. ### 5/5 — Please Update *2017-10-06, version 1.4.2* Not working with new ios😟 ### 5/5 — Thank you JOHNKLEE76 *2017-09-26, version 1.4.2* This guys review and feedback helped me get my camera system back online for viewing ! I never realized after downloading IOS11 that I would have a problem ! Thanks again. Works great ! ### 5/5 — TelecopTest works instead for os11 *2017-09-23, version 1.4.2* It’s from the same developer. Just installed to test after ios11 update. Since the I-smart stoped working after the update. Hope this helps others that’s in the same situation. ### 5/5 — Update please *2017-09-21, version 1.4.2* It needs update for IOS 11 Thanks ### 5/5 — Doesn't work in iOS 9.3 *2016-03-03, version 1.4.2* Doesn't work in iOS 9.3 Please release updated version soon!!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-08.*