# i360 miBenefits — Benefit plan information

> Mobile access to health benefit plan information, ID cards, claims, and provider search. (iPhone/iPad app by Employee Benefit Management Services, Inc..)

- Source: https://appshunter.io/ios/app/i360-mibenefits/id1597107400 (this page in markdown: same URL + `.md`)
- Developer: [Employee Benefit Management Services, Inc.](https://appshunter.io/developer/1420145421)
- Category: Health & Fitness
- Price: Free
- Rating: 1.90/5 from 49 App Store ratings · 54 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 113 MB
- Languages: American English
- Released: 2021-12-14
- Data updated: 2026-08-06
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/i360-mibenefits/id1597107400/reviews.md

## What is i360 miBenefits?

The miBenefits app’ commitment to simplify the benefit journey by giving our customers instant access to their information.

FEATURES:
Secure access to benefit plan coverage, ID cards and instant notifications to keep you informed 24/7.

SECURITY:
Setting up your account is easy through our state of the art simple and secure 3 step process! Use the Touch ID or Face ID to log in now.

BENEFITS & COVERAGE INFORMATION:
Track benefits and deductibles for yourself or family members in real-time. You can also search benefits covered under your plan.

ID CARD:
Easily access your ID card, order a replacement to be sent to your address or save it in your digital wallet for future use!

CLAIMS:
View all claims in for an easy understanding of your claim journey! You can also filter by a specific date range or status.

NOTIFICATIONS:
Never miss an important update! Push notifications send updates in real-time and you can easily access past notifications on the app.

USEFUL LINKS:
Need a provider or pharmacy? The app will help you locate one in a network near you.

MANAGE ACCOUNT:
Customize your experience in the app settings to enable or disable specific notifications.

ABOUT Imagine 360 - Imagine 360 is a third-party administrator of self-funded benefit plans, committed to driving innovation in this evolving marketplace. We are industry leaders, and we consistently outperform our peers. We are continuously disrupting the industry with solutions and trends that bring results. From claims processing to care management programs to business intelligence, we have you covered. Our core solutions are designed to simplify the benefit journey for all stakeholders. We also offer multiple levels of service within every solution category, for a truly customizable experience.

## Key features

- Secure benefit plan access
- Digital ID cards
- Real-time coverage tracking
- Claim history viewing
- In-network provider search
- Push notifications
- Account customization

## Recent user reviews (10 of 54)

All indexed reviews: https://appshunter.io/ios/app/i360-mibenefits/id1597107400/reviews.md

### 1/5 — Please do not fall for the fake 5 star reviews.

*2026-06-03, version 2.0.23*

App worked once, and then shows a white screen. I’ll change my review if they ever fix this.

### 1/5 — Terrible App

*2026-03-23, version 2.0.23*

Can’t even open up.

### 1/5 — This app functions so poorly and is so frustrating to use.

*2026-02-25, version 2.0.21*

You’ll be better off calling into member services so they can tell you did you check your benefits online LOL

### 1/5 — App doesnt work

*2026-01-07, version 2.0.21*

Every time I open the app, it either sits on a white blank page or to ask me for my email and phone number and to set my notification preferences and then tells me it can’t complete the task and there has been an error

### 1/5 — You get what you pay for, not true.

*2025-12-16, version 2.0.21*

For the amount of money this insurance company makes you would expect a premium app. This app is complete garbage. It never works. 

Take the money way work to pay you with and hire someone who knows what they are doing. Shame on you!

### 1/5 — The worst app to use especially when looking for a doctor

*2025-12-13, version 2.0.20*

The app works when it wants to sometimes it opens sometimes it doesnt, insanely impossible to find what youre looking for

### 1/5 — Is this on dial-up?

*2025-12-10, version 2.0.20*

I dont know guys, My DOS computer might be faster

### 2/5 — Not loading anymore

*2025-12-08, version 2.0.20*

This app used to work great. But these last couple of months or so it won’t ever load past the login screen. Not sure how to let them know.  And yes I deleted the app and reinstalled it and it didn’t help.

### 1/5 — App won’t load

*2025-11-17, version 2.0.20*

My paycheck literally gets cut in half for insurance. And now I can’t even access my benefits because the app never loads. Total scam of a provider.

### 1/5 — App

*2025-11-09, version 2.0.20*

App never works to upload for  nothing, never wants to cover basic lab work I can’t imagine something serious like why am I paying insurance 3 yrs with them thru my employer and they’ve denied every single claim deeming it *Not necessary*

## Frequently asked questions about i360 miBenefits

### What does the i360 miBenefits app do?

The i360 miBenefits app provides users with instant and secure access to their benefit plan information. This includes details about coverage, digital ID cards, claim history, and the ability to find in-network providers. It aims to simplify the entire benefit journey for users.

### What are the key features of the i360 miBenefits app?

Key features include secure access to benefit plan coverage, digital ID cards that can be ordered as replacements or saved to a digital wallet, real-time tracking of benefits and deductibles for individuals and family members, and the ability to view and filter claim history. Users can also find nearby in-network providers and receive real-time push notifications for important updates.

### Is the i360 miBenefits app free to use?

Yes, the i360 miBenefits app is available for free. Based on the provided information, there are no mentioned costs associated with downloading or using the app, nor are there in-app purchases or advertisements.

### How do I log in to the i360 miBenefits app?

Setting up your account is a simple and secure 3-step process. Once your account is set up, you can use Touch ID or Face ID for quick and secure login to access your benefit information.

### Can I use the i360 miBenefits app to manage my family's benefits?

Yes, the app allows you to track benefits and deductibles for yourself or family members in real-time. You can also search for benefits covered under your plan, providing comprehensive management for your household's healthcare needs.

## Version history (last 5 releases)

### 2.0.23 — 2026-03-14

Improved the logout experience to ensure a smoother transition without displaying temporary error screens to users.

### 2.0.22 — 2026-03-05

Implemented biometric authentication with a dedicated button, allowing users to sign in effortlessly using their device’s fingerprint or face ID for enhanced security and ease of use.

### 2.0.21 — 2025-12-16

Minor bug fixes and performance improvements.

### 2.0.20 — 2025-06-13

Biometric Login Support
We’ve added support for Face ID and Touch ID to make logging in faster and more secure. Easily access your account with just a glance or a touch!
 
Call Link Redirection
Tapping on a "Call" link now opens your phone's dialer automatically—no more copy-pasting numbers!
Update now to enjoy a smoother, more secure experience!

### 2.0.19 — 2024-11-08

The miBenefits’ app is committed to giving you instant access to your insurance information.

Secure access to keep you informed 24/7 with features such as:
    1.Benefits & Coverage
    2.Claims & Accumulators
    3.ID Card
    4.Notifications
    5.Provider Search
IMAGINE360 is a third-party administrator of self-funded benefit plans, committed to driving innovation and simplifying the healthcare journey.

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## More apps by Employee Benefit Management Services, Inc.

- [EBMS CDH](https://appshunter.io/ios/app/ebms-cdh/id1185935176)
- [EBMS Health&Business Symposium](https://appshunter.io/ios/app/ebms-health-and-business-symposium/id1379092226)
- [EBMS miBenefits](https://appshunter.io/ios/app/ebms-mibenefits/id1448157129)

All apps by Employee Benefit Management Services, Inc.: https://appshunter.io/developer/1420145421

## Related topics

[i360 mibenefits](https://appshunter.io/ios/topics/i360-mibenefits) · [mibenefits](https://appshunter.io/ios/topics/mibenefits) · [imagine 360](https://appshunter.io/ios/topics/imagine-360) · [ebms mibenefits](https://appshunter.io/ios/topics/ebms-mibenefits) · [i360](https://appshunter.io/ios/topics/i360) · [benefit management](https://appshunter.io/ios/topics/benefit-management) · [benefits pro nationsbenefits](https://appshunter.io/ios/topics/benefits-pro-nationsbenefits) · [iwalk360](https://appshunter.io/ios/topics/iwalk360) · [ebms](https://appshunter.io/ios/topics/ebms)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-06.*
