# IAA Buyer Salvage Auctions — user reviews > 175 indexed App Store user reviews of IAA Buyer Salvage Auctions by Insurance Auto Auctions, rated 4.30/5 from 16,433 ratings. - Source: https://appshunter.io/ios/app/iaa-buyer-salvage-auctions/id468532534/reviews - App overview in markdown: https://appshunter.io/ios/app/iaa-buyer-salvage-auctions/id468532534.md - Rating breakdown: 5★ 11,532 · 4★ 1,745 · 3★ 962 · 2★ 599 · 1★ 1,595 ## What do users think of IAA Buyer Salvage Auctions? Overall sentiment: negative **Pros** - 🚀 Easy to navigate - 👍 Convenient mobile access - 🚀 Smooth live bidding experience - 👍 Wide variety of vehicles **Cons** - 🐛 Frequent app crashes and freezes - 🔍 Ineffective search and filtering - 💰 Excessive fees and charges - 🔍 Misleading vehicle descriptions - 🔧 Unreliable vehicle condition reporting - 🔧 Forklift drivers damaging vehicles **Commonly reported bugs** - App freezes during live auctions - Watchlist not syncing across devices - Inconsistent user interface and navigation - Compatibility issues with newer devices **Most requested features** - Improved search and filtering options - Better vehicle condition transparency - Streamlined payment and checkout process - Integrated vehicle history reports - Notification system for watched vehicles ## Newest reviews (18 of 175) ### 4/5 — Nice *2026-06-07, version 2026.06.04* Easy login and hassle free ### 3/5 — No more running Videos? *2026-02-27, version 7.11.7* My app isn’t showing Engine running videos anymore, but it was just this morning? What happened?!? ### 1/5 — App is outdated *2026-02-08, version 7.11.5* It’s slow , constantly crashing, can’t see if you won pre bids after pre bid time ends. Can’t see auction results or final bid amounts. IAA charges high fees and their app is out of date compared to to Auction sites. Horrible. ### 1/5 — Update issue. *2026-02-03, version 7.11.5* Lags constantly ### 1/5 — 2 factor authentication problem. *2026-02-02, version 7.11.5* have to try over and over to receive the code. ### 1/5 — Storage fees *2026-01-26, version 7.11.4* You guys needs to stop charging people storage fees on Saturday and Sunday while you guys are closed doesn’t make no sense. ### 1/5 — Waste of $200 *2026-01-13, version 7.11.3* Wasted $200 on a membership everything is overpriced and even if you win the vehicle the likelihood of it getting approved is quite low and most likely be postponed to another auction for it to be sold for more plus their is way to many fees internet fee, environmental fee, service fee, buyer fee ### 1/5 — Ridiculous *2026-01-11* This is the most ridiculous app I have ever come across. The most user friendly information is hidden and the most irrelevant information to the end user is displayed up front. ### 2/5 — I was highest bidder and they dint offer the car to me got sold on buy now to someone else *2026-01-06, version 7.11.3* I dislike how hard it is to navigate now it used to be easy now they made it to complicated. I also dislike that when ever am the higher bidder and is on pending offer they don’t ask me to buy the car first instead they put it on buy now and by the time I get a alert it’s sold. ### 1/5 — Sorting *2025-12-29, version 7.11.3* A lot can be said: First remark: Can’t sort items by distance? ### 1/5 — Update *2025-12-23, version 7.11.3* When you share a link it takes you to google instead of the app and it tells you to download the app, even though I already have the app ### 3/5 — Thumbnails *2025-12-22, version 7.11.3* Please make thumbnails larger. Thank you! ### 1/5 — App glitches all the time *2025-12-18, version 7.11.2* The app is glitching all the time, for premium fee which they charge on cars you will want a better experience. ### 1/5 — Doesn’t work in Canada *2025-12-06* Its useless and the app doesn’t work in Canada ### 3/5 — Thank you *2025-11-25, version 7.11.0* Finally, Dark Mode!!! Now just add pure sale and it will be five stars. Doing good so far with the other parts of the app. ### 1/5 — Sellouts *2025-11-24, version 7.11.0* Horrible customer service. Horrible app and website interface. They sell out their customers and run up the bids because they guarantee the insurance companies a certain high bid. ### 1/5 — Log in problems *2025-11-08, version 7.10.85* It logs me out every time I close the app. N it makes me log in every time I try to add to my watch list. Every single time I have to log in it says wrong password. I have to reset my password every single time ### 1/5 — Doesn’t work in Canada *2025-11-06* No Canada list ## Most critical reviews (10 lowest-rated) ### 1/5 — Straight scam. Charged over 200$ to create an account. *2026-08-19, version 2026.08.14* Charged 225$ to make a FREE account that explicitly stated a 0$ fee. ### 1/5 — bid slow *2026-07-29, version 2026.07.17* bad ### 1/5 — Not for Canada *2026-07-08* Not for canada ### 1/5 — Not work in Canada *2026-07-04* CA NA DA CANADA ### 1/5 — No warning ? *2026-04-13, version 7.11.11* I was just browsing and thinking maybe let me press buy to see how it works and I will cancel being new and not receiving a single there is no back out option warning nothing from this app I gave it maybe 3 days I opened the app and Im being charged a renege fee of 1000$ it would help a lot if there was a warning before purchasing something also the payment methods are so confusing ### 1/5 — Not for canada useless *2026-03-31* Not for canada ### 1/5 — Search bar / filters *2026-03-05, version 7.11.8* Filters especially the “buy now” rarely ever actually filters by “buy now” only. ### 1/5 — Engine sounds *2026-02-27, version 7.11.7* The ability to listen to the sound of an engine running removed as of 2/25. Not cool. You suppose to spend thousands and hope engine sounds good? ### 1/5 — Auto dealer *2026-02-27, version 7.11.7* Don’t like the fact they took off the video of the motor that is a huge mistake want to hear the car before I buy !! ### 1/5 — It’s so slow and it freezes more often on iPhone *2026-02-09, version 7.11.5* IAA Software developers should do something. This app is so slow and it freezes more often on iPhone. They should do something about it. I went ahead and upgraded my iPhone and that didn’t help. My friends also have the same experience. Those on Android are enjoying good speed and performance. ## Most praised reviews (10 highest-rated) ### 5/5 — Exaclente *2026-07-27, version 2026.07.17* Aplicación fácil de manejar ### 5/5 — Great Auction *2026-03-14, version 7.11.9* I love the app and the company IAAI Auctions… ### 5/5 — IAA > Copart *2025-03-28, version 7.10.69* Copart auction are like football matches, 10 thousand people participate in a single auction and every car is extremely overbid. IAA is where you find the true hidden gems. ### 5/5 — No carga Imagened HD *2025-03-23, version 7.10.68* Al querer ver las imágenes HD no las carga en IPhone 16 ### 5/5 — Forklift drivers *2025-03-17, version 7.10.68* Forklift drivers needs more liability and caring, if the hard work people put into buying for these cars just to get all the damage from drivers being irresponsible and not caring! ### 5/5 — Dealers *2024-10-26, version 7.10.58* Excellent app ### 5/5 — Review *2024-10-16, version 7.10.57* You guys presents wide variety of cars cross country ### 5/5 — IAA App *2024-08-17, version 7.10.53* So easy to navigate, awesome development! ### 5/5 — Update needed! Show buy now price in the list. *2024-08-03, version 7.10.52* This would help! Show it in the list, like it’s made on copart. Otherwise it’s working flawless! Good job ### 5/5 — Excellent *2024-07-27, version 7.10.51* Excellent --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*