# IATA AgentExperience

> Exclusive travel deals and education for IATA/IATAN ID cardholders. (iPhone/iPad app by IATA - International Air Transport Association.)

- Source: https://appshunter.io/ios/app/iata-agentexperience/id1379105230 (this page in markdown: same URL + `.md`)
- Developer: [IATA - International Air Transport Association](https://appshunter.io/developer/417711203)
- Category: Travel
- Price: Free
- Rating: 4.30/5 from 399 App Store ratings · 36 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 47 MB
- Languages: American English
- Released: 2018-08-03
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/iata-agentexperience/id1379105230/reviews.md

## What is IATA AgentExperience?

Travel professionals who hold an IATA/IATAN ID Card receive exclusive access to education and travel rewards programs from industry suppliers such as hotels, airlines, attractions, FAM trips organizers and more. Which means global recognition of your professional experience when you show your valid ID Card to a travel supplier. Join this exclusive group of qualified professionals today!

Your IATA/IATAN ID Card gives you free access to AgentExperience.com where you can view thousands of special offers from travel and tourism suppliers worldwide. a great way to discover experiences and services,  and to grow your knowledge of the most interesting products and latest trends in the industry!

## Key features

- Exclusive supplier offers
- Educational resources
- Travel rewards programs
- Global recognition
- Industry trend insights
- FAM trip opportunities

## What do users think of IATA AgentExperience?

Overall sentiment: negative

**Pros**

- 👍 Good app for agents

**Cons**

- 🐛 App doesn't work
- 🐛 Login issues
- 🐛 App crashes
- 🐛 Offers not showing
- 🐛 Poor user experience
- 🐛 Slow loading
- 🐛 Text not visible
- 🐛 Cannot access account
- 🐛 Deals are lame
- 🐛 App is a joke
- 🐛 Missing content

**Commonly reported bugs**

- Card removed from Apple Wallet
- Login issues after update
- App will not take credentials
- Password reset issues
- App requires restart, then shows no offers
- Cannot check out for renewal discount
- IATA team doesn't respond to emails
- Cannot login, keep getting error message
- App glitches constantly
- App loads terribly slow
- App has no function
- Text not visible
- Have to create a new password every time
- Email not registered error, then used error
- Login reset says email not found
- Offers don't appear
- Deals don't show up properly
- Cannot add photos to 'My Wallet'
- App crashes instantly on opening
- Stuck on IATA logo after first login
- Cannot add IATAN card to wallet
- Won't accept IATA and VER codes
- Error message when trying to 'Add to Wallet'
- Keeps flashing error box on launch
- Repeated error messages on launch
- App is stuck in a won't do anything mode
- Add to Apple Wallet button shows 'coming soon'

**Most requested features**

- Add card to Apple Wallet
- Link to suppliers providing discounts
- Improve navigation
- Update UI

## Recent user reviews (10 of 36)

All indexed reviews: https://appshunter.io/ios/app/iata-agentexperience/id1379105230/reviews.md

### 1/5 — login issue

*2026-01-14, version 8.9*

since the last update, my card was removed from apple wallet, and there is always login issues so i cannot use this app at all

### 1/5 — Waste of time

*2024-07-10*

The app will not take my credentials. I have tried over and over. When I submit a help ticket no one responds. When I reset my password it accepts my temp password the app asks that I reset my temp password so when I do it won’t accept the new password! It’s beyond frustrating. How this app has a 4 star review is beyond me. Boooo!

### 1/5 — Maybe worst app I’ve even used

*2024-05-03*

Was this app just abandoned? Did you let an intern take a stab at it and then walk away? What a joke.

### 1/5 — App doesn’t work

*2024-04-12*

App says I need to restart and then doesn’t show any offers. Sounds like this is really common. Not sure how it got 4.4 stars as I don’t see a good review on here.

### 1/5 — 0 stars isn’t an option

*2024-02-04*

Horrible app. Never works. They make you renew on the app for a discount but you can’t actually check out. Needs to be 0 stars

### 1/5 — IT Doesn’t Work!!

*2024-01-23*

It just doesn’t work and the IATA team doesn’t respond to your emails at all. Very frustrating 😠especially when this was the 1st year I decided to just do the digital!! So I am gonna just get back an actual card, I am done with full digital!! Very annoyed 😒

### 1/5 — Problems using

*2023-09-13*

Please fix this app. I need electronic access to my card, which I just paid for. I cannot login…keep getting error message. Have rebooted and re-downloaded app several times now.

### 1/5 — Dysfunctional App

*2023-04-24*

This app has loads of problems, it glitches constantly, loads terribly slow, and it really has terrible user experience. I highly recommend for the developers of this app to completely rebuild it as this user interface and to update it as soon as possible.

### 1/5 — Junk App

*2022-11-29, version 8.5*

App has no function and a complete wreck

### 2/5 — Text not visible

*2022-10-24, version 8.5*

I cannot see any text only images so the app is unusable for me.

## Frequently asked questions about IATA AgentExperience

### What is this app for?

This app provides exclusive access to educational resources and travel rewards programs from industry suppliers for travel professionals who hold an IATA/IATAN ID Card. It allows users to discover special offers, grow their knowledge of products and trends, and gain global recognition for their professional experience.

### What are the key features?

Key features include access to thousands of special offers from travel and tourism suppliers worldwide, educational content to grow industry knowledge, and travel rewards programs. It also offers global recognition of professional experience through the IATA/IATAN ID Card.

### Is there a cost to use this app?

Access to AgentExperience.com, which this app provides, is free for individuals who hold a valid IATA/IATAN ID Card. There are no mentioned costs associated with using the app itself.

### Who can use this app?

This app is specifically designed for travel professionals who possess a valid IATA/IATAN ID Card. It is intended for those who want to leverage their professional credentials to access exclusive industry benefits and learning opportunities.

### What kind of travel deals can I expect?

You can expect a wide range of special offers from travel and tourism suppliers worldwide, including hotels, airlines, attractions, and FAM trip organizers. These deals are a great way to discover new experiences and services within the travel industry.

## Version history (last 5 releases)

### 8.9 — 2024-04-19

Bug fixes.

### 8.8 — 2024-04-10

Bug fixes.

### 8.7 — 2023-09-26

Bug Fixes.

### 8.6 — 2023-07-05

Bug Fixes.

### 8.5 — 2022-08-17

Timatic Covid-19 Regulation

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## More apps by IATA - International Air Transport Association

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All apps by IATA - International Air Transport Association: https://appshunter.io/developer/417711203

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*