# IB ONE Wallet

> Mobile banking app for managing accounts, transfers, bill pay, and debit cards. (iPhone/iPad app by Independent Bank Michigan.)

- Source: https://appshunter.io/ios/app/ib-one-wallet/id491134755 (this page in markdown: same URL + `.md`)
- Developer: [Independent Bank Michigan](https://appshunter.io/developer/491134758)
- Category: Finance
- Price: Free
- Rating: 4.60/5 from 9,720 App Store ratings · 119 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 88 MB
- Languages: American English
- Released: 2012-01-03
- Data updated: 2026-09-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ib-one-wallet/id491134755/reviews.md

## What is IB ONE Wallet?

Take your banking on the go with ONE Wallet from Independent Bank, and elevate your overall banking experience.
 
Features Include:
 
Accounts Dashboard
Transfer Funds
Bill Pay
Send Money with Zelle®
Check Your Credit Score
Manage Your Debit Card(s)
Location Finder
 
To get started with ONE Wallet Digital Banking, you must be an Independent Bank customer and enrolled in Online Banking. To learn more, please visit IndependentBank.com or contact our Customer Connection Hub at 800.355.0641. Member FDIC.

## Key features

- Accounts Dashboard
- Transfer Funds
- Bill Pay
- Send Money with Zelle®
- Check Credit Score
- Manage Debit Card(s)

## What do users think of IB ONE Wallet?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Convenient features
- 🔒 Secure banking
- 💡 Helpful budgeting tools

**Cons**

- 🐛 Frequent crashes
- ⏱️ Slow performance
- 🔍 Difficult navigation
- 🔒 Login issues
- 💰 Unreliable transaction tracking

**Commonly reported bugs**

- Incompatible with iPad
- Zelle feature not working
- Accounts not syncing properly
- Frequent session timeouts

**Most requested features**

- Bills calendar for budgeting
- Apple Watch app
- Improved transaction history
- Faster in-app payments

## Recent user reviews (10 of 119)

All indexed reviews: https://appshunter.io/ios/app/ib-one-wallet/id491134755/reviews.md

### 5/5 — Money Transfers

*2026-09-02, version 26.1.7*

Once I learned how easy it is to use I’ve been able to add money to savings or get it back in less than a minute if an emergency should occur 🥰

### 1/5 — Incompetent

*2026-08-31, version 26.1.7*

Can’t get right

### 5/5 — Thank you

*2026-08-28, version 26.1.7*

Great App, Best bank ever!

### 5/5 — App

*2026-07-27, version 25.2.0*

Very simple and easy to work with!

### 1/5 — Auburn office

*2026-07-20, version 25.2.0*

Treated like a number and not like a person.

### 5/5 — Thank you everyone at independent

*2026-07-20, version 25.2.0*

If it wasn’t for Gabbie I don’t know if I would have ever figured out how to bank properly.

### 5/5 — Best back!

*2026-07-19, version 25.2.0*

My bank app is great just needs a refresh button

### 5/5 — awesome service

*2026-07-06, version 25.2.0*

very easy to work with

### 5/5 — Ok

*2026-07-02, version 25.2.0*

Ok

### 1/5 — Transfer

*2026-04-29, version 25.2.0*

I wanted to transfer within my account- checking to money market.  Having to agree to a lengthy agreement and then verify with a phone texted confirmation number is a nightmare .  I have submitted 5 nicknames and it still hasn’t been done

## Frequently asked questions about IB ONE Wallet

### What can I do with this banking app?

This app allows you to manage your banking on the go. You can view your accounts, transfer funds between accounts, pay bills, and send money using Zelle®. It also provides features to check your credit score and manage your debit cards.

### How do I get started with the app?

To begin using the app, you must be an existing customer of Independent Bank and already enrolled in their Online Banking service. Further details can be found on IndependentBank.com or by contacting their Customer Connection Hub.

### Is this app free to use?

Based on the provided information, the app itself is free to download and use. However, standard banking fees or charges may apply depending on your account and the transactions you perform.

### What devices is this app compatible with?

The description does not specify exact compatibility details. However, as a mobile banking application, it is designed to function on smartphones and tablets that support its operating system, typically iOS and Android.

### Can I send money to friends and family with this app?

Yes, the app includes the functionality to 'Send Money with Zelle®'. Zelle® is a fast and easy way to send money to people you know and trust directly from your bank account to theirs.

## Version history (last 5 releases)

### 26.1.7 — 2026-08-25

This update includes bug fixes and minor updates.

### 25.2.0 — 2026-04-16

This update includes bug fixes and minor updates.

### 24.1.3 — 2025-10-28

We’ve refreshed our user interface with updated colors, fonts, and icons for a cleaner, more modern experience—same reliable features, now with a fresh new look.

### 24.1.2 — 2025-07-22

- Free credit score and credit report access 24/7.
- Manage your debit card(s) and card activity.
- Simplified Bill Pay experience for faster payments.
- Easy-to-navigate menu.
- Quick access to account info and statements.
- Streamlined chat experience for added support.

### 24.1.0 — 2024-10-29

- New account view for easier balance tracking.
- Simplified Bill Pay experience for faster payments.
- Quick access to statements with streamlined navigation.
- Updated menu for faster navigation.
- Easier chat access for support.
- A fresh new look for an improved overall experience!

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## More apps by Independent Bank Michigan

- [IB TreasuryONE Security](https://appshunter.io/ios/app/ib-treasuryone-security/id1561666849)
- [IB TreasuryONE](https://appshunter.io/ios/app/ib-treasuryone/id1561667254)

All apps by Independent Bank Michigan: https://appshunter.io/developer/491134758

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*