# IBackup — user reviews > 73 indexed App Store user reviews of IBackup by IDrive Incorporated, rated 4.50/5 from 181 ratings. - Source: https://appshunter.io/ios/app/ibackup/id417384018/reviews - App overview in markdown: https://appshunter.io/ios/app/ibackup/id417384018.md - Rating breakdown: 5★ 142 · 4★ 16 · 3★ 6 · 2★ 3 · 1★ 14 ## What do users think of IBackup? Overall sentiment: mixed **Pros** - 👍 Easy to use layout - 🚀 Fast backups - 🔒 Secure data storage - 💡 Simple sharing functionality - 🔄 Automatic backup feature - 📱 Works on multiple devices - ✨ Good for photos and videos - 📂 Backs up contacts and calendars - ✅ Reliable service for years **Cons** - 🐛 App crashes frequently - ❌ Login issues (invalid email/password) - 🚫 Does not back up documents/mp3s - ⚠️ No password verification during signup - 📉 Slow performance at times - 🔌 Requires app to be in foreground - 🔒 Paid service not clearly advertised - 💳 Sign-up requires external browser - ❌ Unable to open files after backup **Commonly reported bugs** - App crashes on upload - Unable to open backed up files - Login screen shows 'invalid email or password' instantly - Backup function only saves a fraction of events - App freezes or crashes during upload - Cannot sign up within the app - App pauses backup if not in foreground **Most requested features** - Allow backup of documents and mp3 files - Implement password verification during signup - Enable background backups - Allow backups with phone locked - Improve login process - Add option to view logs ## Newest reviews (16 of 73) ### 3/5 — Won’t back up documents or any non pictures/video file *2022-12-26* It’s good for pics, video, contact, and calendars but if you have documents, mp3 files, or anything else it won’t back it up. ### 4/5 — Txt *2022-07-17* 24/code X ### 4/5 — One issue as I see it *2022-06-05* The only thing wrong with this app is that when signing up and creating your password there is no verify of that password so if you fat finger a key when you create it you would never know what your password is. ### 4/5 — Cannot Login *2018-09-28* Please update! ### 3/5 — Simple iBackups &a Uploads *2018-02-23, version 2.4.4* Kool app, used it once had one issue but since then got it resolved and my pics, contacts have been stored safely in my eyes's. I f$#;s wit it ...lol ### 4/5 — Sharing *2017-12-12, version 2.4.3* Easy to share my backed up files with friends, just copy the link and share it. ### 4/5 — Naviagtion *2017-12-12, version 2.4.3* Simple to use layout, select the files you want to backup and its done. That easy! ### 4/5 — Basic *2017-12-05, version 2.4.3* Its a user friendly app with simple navigation, gets your backup done fast and easy. ### 4/5 — Secure *2017-12-05, version 2.4.3* The data encryption system keep all your data safe and secure, you can trust this app for your backups. ### 4/5 — Interface *2017-12-04, version 2.4.3* The app has a simple interface and superb functionality ### 4/5 — Customer care *2017-12-04, version 2.4.3* Good but needs to be faster, they give you all the information needed ### 5/5 — Auto Upload *2017-12-03* The auto upload feature works like a charm ### 5/5 — Fast *2017-12-03, version 2.4.3* I have used different backup apps but this app is considerably faster. ### 4/5 — Time saver *2017-12-03, version 2.4.3* Backs up my file in minutes on the cloud, saves me a lot of time to do it manually. ### 4/5 — Friendly *2017-12-03, version 2.4.3* This app is like my best friend, never dissapoints and always there for me. ### 5/5 — Reliable *2017-12-03, version 2.4.3* I trust this app for my backups, never loose your information and stay safe ## Most critical reviews (10 lowest-rated) ### 1/5 — No point *2025-10-23* This isn’t anything at all ### 1/5 — SCAM *2024-06-13* Backed up all my info, and after that I’m pretty sure they hacked my laptop making it crash and now when my laptop reboots it’s just a blank white screen…. Unbelievable, charged me, stole all my information and now my laptops no good ON TOP of all of that, app doesn’t even work .. literally just backed it up to the app and I tried opening on my phone and it just says unable to open file try again later and I try to convert it and it says no files to convert ### 1/5 — Doesn’t work if you can’t log on *2019-05-14* I have the latest, May 13th update. The ‘invalid email or password’ comes on instantaneously, like it was coded into the Log In button. It can’t possibly check anything. As i write this review, there is only 1 review less than 1 year old and that person gave 2 stars. So now i wait for another update. Meanwhile i have to look for another way to backup iPhones and iPads. ### 1/5 — Backup failed *2014-01-08, version 2.2.0* I bought this to back up my business calendar which contains over 100 events. However the backup function only saves 4 of them. Repeated contacts with support proved they were clueless about these issues and could only provide generic answers unrelated to my problem. ### 1/5 — Useless *2013-03-29, version 2.0.0* Have to use safari to sign up using credit card information and then the app crashes whenever you attempt to upload files. I immediately cancelled my subscription and used Dropbox, 100% free ### 1/5 — Review *2012-12-10, version 2.0.0* No mention that this is a paid for service, iphone app presents a screen asking for a login, i'd skip this software and find something else. ### 1/5 — Application ne fonctionne pas *2012-09-28* J'ai téléchargé l'application, et on me demande mon mot de passe ou identifiant, mais on ne me laisse pas d'option pour ouvrir un compte ### 1/5 — Forget it mate! *2011-11-24, version 1.3.1* This is a paid service, you have to create an account online and then pay for 10gb. It's not free like some storage apps. I wish they would put this in their description so we know. Jerks. ### 1/5 — No signup *2011-10-13, version 1.3* Where the hell is signup/ register Its asking for id and password directly ### 2/5 — Error *2019-03-23* Please fix this app my files are on this server 😤 ## Most praised reviews (10 highest-rated) ### 5/5 — ابو طلال *2023-08-29, version 3.2.4* التطبيق لا يقوم بفتح محتوى الفيديو قبل التنزيل الرجاء الانتباه ### 5/5 — Very fast *2019-04-29* Fast ### 5/5 — Easy *2017-12-12, version 2.4.3* Awesome, now I can back up my entire hard drive with just a single tap ### 5/5 — Perfect *2017-12-11, version 2.4.3* Got all my pictures, videos backed up faster. Amazing app ### 5/5 — Great *2017-12-11, version 2.4.3* Backing up files is much easier, all thanks to iBackup. Great App! ### 5/5 — Simple *2017-12-05* Easy app to backup your files just in case if you happen to loose them by mistake/system crash. ### 5/5 — Trust worthy *2017-12-05, version 2.4.3* I can totaly trust iBackup to backup my pictures, videos and the automatic backup feature really helps me. ### 5/5 — Simple *2017-12-04* Just select your files and hit the upload button and you are done ### 5/5 — Good *2017-12-04, version 2.4.3* All my contacts, calenders, pictures, videos backed up on time, super easy ### 5/5 — Brilliant *2017-12-04, version 2.4.3* Gives me all the freedom to select and upload my files, all safe and good --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*