# IBBL iSmart — user reviews > 202 indexed App Store user reviews of IBBL iSmart by Islami Bank Bangladesh Ltd, rated 3.50/5 from 108 ratings. - Source: https://appshunter.io/ios/app/ibbl-ismart/id1440023759/reviews - App overview in markdown: https://appshunter.io/ios/app/ibbl-ismart/id1440023759.md - Rating breakdown: 5★ 52 · 4★ 15 · 3★ 8 · 2★ 4 · 1★ 29 ## What do users think of IBBL iSmart? Overall sentiment: negative **Pros** - 👍 User-friendly interface - 🚀 Fast and responsive app - 🔒 Secure banking features **Cons** - 🐛 Frequent app crashes - 🔍 Outdated UI design - ⚠️ Compatibility issues with newer iOS versions - 🕰️ Slow transaction processing **Commonly reported bugs** - OTP not received after app update - Unable to add new beneficiaries - Fund transfer feature not working properly - App shuts down unexpectedly during transactions **Most requested features** - Add NPSB and EFTN transfer options - Implement biometric login (Face ID, Touch ID) - Introduce mobile recharge and bill payment features - Provide account opening functionality within the app ## Newest reviews (11 of 202) ### 2/5 — Please attention this app because iam a foreigner need Face ID login maybe something change this app *2026-05-06, version 4.6.8* Very old Please attention this app because iam a foreigner need Face ID login maybe something change this app please update good and make inside digital ### 3/5 — রিয়াজুল *2025-10-27, version 4.6.5* মোটামুটি ভালো কিন্তু বাহিরের দেশের মতো না ### 1/5 — Worst banking app ever *2025-07-31, version 4.4.6* 1 star o beshi hoye jai 3rd class app Akta bank er server ato weak kivabe? Bank er server thik koren App to banaisen akta gurar dim ### 1/5 — Not getting OTP *2025-07-21, version 4.4.6* Fix OTP issue. Can’t make any transactions ### 1/5 — Poor Functionality *2025-07-15, version 4.4.6* Cannot download statement after pressing submit. It says please wait it’s generating and never generates. What’s the point then ### 1/5 — duniar faltu bank *2025-05-15, version 4.4.6* duniar faltu bank ### 1/5 — Old UI *2025-05-15, version 4.4.6* Please update the with modern UI. After login to this app I feel horrible and confused also. ### 2/5 — Update most important *2025-04-26, version 4.4.6* This apps most important updating ### 4/5 — Service *2025-01-24, version 4.4.6* Good ### 4/5 — Bhbfc loan instalment payment option needed *2024-07-12, version 4.4.6* Bangladesh house building finance corporation loan installment payment option needed. ### 1/5 — Need to update application *2024-07-04, version 4.4.6* I don’t know for what you guys waiting need to update this application add DPS option and add something new how can last update before 3/4 years ago🤷‍♂️. ## Most critical reviews (10 lowest-rated) ### 1/5 — Garbage *2026-08-27, version 4.6.8* Baaler apps banaise 100 bar try kore 1 bar login hoi na. Ar transaction toh durer kotha. Abr naam rakhse smart jottoshob. ### 1/5 — Worst Banking App *2026-03-15, version 4.6.6* I think this is the WORST banking app in the world! I tried to give it 0 star, but thats not possible, so giving 1 star. ### 1/5 — The verification system is completely unreliable and poorly designed, leading to frequent errors and *2026-02-09, version 4.6.6* I am from abroad and have been using fifteen different banks in Saudi Arabia. I opened all these accounts without visiting the branches, incurring no costs, and received the services completely free of charge, except for the credit card. The debit cards were also delivered to my home at no cost. However, I am confused as to why Islamic banks require extensive verification processes, such as self-verification, CBS bank account add form, debit card application forms, opening form, debit card issue from fixed branches which necessitate visiting the branch, green t pin verification. Despite this, they continue to harass customers and deduct fees at the end of each year. I assure you that in my experience abroad, all bank services are free, with no SMS service fees, no debit card re issue fee, no end of the year fee and only credit cards and loan services incur charges. Please do something better for the customer. We always support Islami Bank…… ### 1/5 — OTP not come *2025-11-05, version 4.6.5* After update IBBL iSmart app no otp come from IBBL iSmart app. ### 1/5 — User interface needs an update *2025-10-11, version 4.4.6* UI is really old. Need update. ### 1/5 — আপডেট *2025-09-13, version 4.4.6* ৫ বছর হয়ে গেছে ঘুমটা ভাঙেন, উঠেন, এবার অ্যাপ টা আপডেট করেন ### 1/5 — Latest update not get for my ios (apple device).and viber option missing *2025-08-21, version 4.4.6* Latest update not get for my ios (apple device).and viber option missing ### 1/5 — Update not coming *2025-08-17, version 4.4.6* Not coming updated ### 1/5 — ios new update available? *2025-08-08, version 4.4.6* Apps ### 1/5 — Worst banking app ever made *2025-08-05, version 4.4.6* I have used multiple bank accounts in my life since i’m an (NRB) I needed an bank account of my country (bangladesh) and this is just feels like old 19’s application i very disappointed 🙂‍↕️ ## Most praised reviews (10 highest-rated) ### 5/5 — Great *2025-10-27, version 4.6.5* I have been using this app for a long time. I really like the current update. I hope to see something better in the next update. Thank you. ### 5/5 — iOS 26 *2025-09-30, version 4.4.6* Is this app compatible with iOS 26 now? ### 5/5 — ios update *2025-08-22, version 4.4.6* Dear developer please update ibbl i smart app ios version ### 5/5 — When will come next update? *2025-08-10, version 4.4.6* When will come next update? ### 5/5 — review verry good *2025-04-19, version 4.4.6* i am really happy for this app i am from soudia arabia ### 5/5 — Good apps *2024-09-09, version 4.4.6* Good apps .but when we need enlist new accounts or delete account . Submit to branch are deley so slow response ### 5/5 — Helpful apps *2024-08-01, version 4.4.6* One of the best banking apps ### 5/5 — Bugs fixation related to mobile recharge *2024-07-11, version 4.4.6* While I am trying to recharge my mobile, it gives me no access to enter the contacts. Though you claimed that the bugs have been fixed, It is in fact not working. ### 5/5 — Why not update iOS *2024-06-24, version 4.4.6* Why not update iOS ### 5/5 — IBBL APPS UPDATE *2023-11-05, version 4.4.6* IBBL APPS THAKA JODI CELLFIN APPS A TAKA TRANSFER AR SYSTEM THAKTO TA HOLA ONEK BALOHOTO PROBASHI DER JONNO….. THANKS --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*