# IBC Card Controls — user reviews

> 57 indexed App Store user reviews of IBC Card Controls by International Bancshares Corporation, rated 2.48/5 from 151 ratings.

- Source: https://appshunter.io/ios/app/ibc-card-controls/id1524372714/reviews
- App overview in markdown: https://appshunter.io/ios/app/ibc-card-controls/id1524372714.md
- Rating breakdown: 5★ 41 · 4★ 11 · 3★ 5 · 2★ 16 · 1★ 78

## Newest reviews (19 of 57)

### 2/5 — Needs improvement

*2024-09-03, version 1.5.23*

I don’t understand why there needs to be a separate app from the main IBC app to have control over the debit card .. these controls should be integrated into the main app. What makes even less sense is that you can’t even log in with the same login info. You have to create a whole separate username and password for this app, which is inconvenient. One more thing, in the previous version of the app, you were able to add a new debit card or delete a cancelled card - we can’t do that on this new version. That needs to be fixed. A

### 4/5 — Seemingly strange integration for card control

*2024-07-28, version 1.5.23*

The functionality of this app is entirely separate from the IBC banking app. Rather it is connected only to the electronic transactions made with the IBC debit card, and does not share a transaction history with the banking app, so only transactions made after activation will be visible with this app. 

The app provides 3 functions. 

1. “on/off” button for disabling a debit card from being used 

2. Transaction alerts through this app’s notification capability. Purchase categories can be selected to receive notifications for transactions within that category, or notifications can be received for all transactions. (through this app specifically, and are separate and in addition to the communication preferences already existing in the IBC banking app)

3. Viewing transactions made with a specific debit card beginning from the time the app is connected to your debit card. No transactions before that time will appear, and no other type of transactions associated with your account will appear except those associated with the use of the debit card. It appears that this app does not synchronize any debit transaction history from your bank account. 

The functions work, but that’s pretty much the extent of the functionality.

### 2/5 — Started off great

*2024-07-22, version 1.5.23*

The app worked fine at first but as of this morning there’s no connection. I’ve already removed app and reinstalled and same issue persists.

### 1/5 — Extremely frustrating

*2024-03-11, version 1.5.21*

This app logged me out on its own and won’t let me log back in. I had a limit set on my card and now I can’t unset it because I can’t long it. I will never use this app once I’m able to log back in. I’m extremely ticked off about this and considering leaving this bank now.

### 2/5 — Bummed

*2024-03-10, version 1.5.21*

Loved this app up until it randomly logs you out and when I try to log back in it won’t let me honestly even though u want to be safe and lock your card don’t download this app!

### 1/5 — Useless

*2024-01-25, version 1.2*

I don't even know why they have a card controls app separate from the main banking app to begin with it just seems redundant to me. I can't use this app at all. It won't let me log in at all despite me being able to log into the main app with no problems with the same info.

### 1/5 — Could’ve been good

*2024-01-08, version 1.2*

The app randomly decided not to accept my password and absolutely refused to accept anything new I’d come up with for it. It’s a good idea on paper and worked well while it worked, but it’s held back by its abhorrent flaws

### 1/5 — Meh

*2024-01-03, version 1.2*

At first this app was great but recently I haven’t had not one alert when purchases are made. NOT ONE!

### 1/5 — Horrible

*2023-11-01, version 1.2*

With the recent updates doesn’t allow to establish connection outside US. My card is off and cannot access to turn it on. I cannot use it.

### 1/5 — Card control mobile app

*2023-07-16, version 1.2*

Worst app ever!! Is always down, always!! Do better IBC or I’ll take my business elsewhere

### 1/5 — App says to get latest version but there is no update available

*2022-12-02, version 1.2*

Can’t even get into the app no more, when I try to go in it says to get the newest version but there is no new version to get. Can’t log into the app anymore to change or edit my card’s transaction settings

### 2/5 — It won’t let me update

*2022-12-02, version 1.2*

I can’t update app to use it

### 1/5 — DISAPPOINTED

*2022-12-02, version 1.2*

What a great idea I thought it was to start locking my card  and allowing for a more secure mindset …… THATS UNTIL you literally can’t access the app and your card remains locked with your funds locked with it it’s been extremely frustrating to have this happen on numerous occasions without and understanding as to why or heads up as to when this will resolve itself

### 1/5 — keeps failing

*2022-12-02, version 1.2*

app has failed 2 times in past 2 months that i’m not able to unlock my card this app is not reliable it’s a great concept but it keeps failing second time app says no network connection all other apps including ibc bank app works to see my balance will be uninstalling

### 1/5 — Flawed password reset system

*2022-11-03, version 1.2*

Even after uninstalling and re-downloading the app, I cannot access my account because it wont allow me to change my password even after meeting the security requirements.

### 2/5 — Not so good

*2022-10-29, version 1.2*

IBC has to fix the the change password cause it’s not working

### 1/5 — Terrible

*2022-10-07, version 1.2*

I would give it a negative -10 but that is not on there. The lady was not helpful at the card control customer service. I have a recording the way she was taking to me. It would show my old card but not my new card. The lady said she sees both cards which I told her I don’t see the new card then she kept saying it over and over again without trying to do other solutions.

### 2/5 — Fix it

*2022-09-30, version 1.2*

Great app, but password changing process is horrible….

### 1/5 — Can’t login

*2022-08-11, version 1.2*

Can’t event log in to this app. Unbelievable.

## Most critical reviews (10 lowest-rated)

### 1/5 — 👊🏾

*2026-03-24, version 1.6.0*

Didnt work never world good i need to change every time my password too often i hate this app need fix

### 1/5 — IBC

*2025-06-29, version 1.6.0*

This app is so bad it always has technical difficulties

### 1/5 — Not working

*2025-05-21, version 1.5.23*

I can’t see my transactions in this app

### 1/5 — Won’t let me login

*2024-11-14, version 1.5.23*

I haven’t been able to login to this app whatsoever. So I find it pointless.

### 1/5 — Issues

*2024-10-15, version 1.5.23*

I stopped using the app years ago because the only control I really had was to turn my card on and off. 

The app is useless aside from that!!!!

I have a card on there that is no longer active and I can’t even delete it. I wanted the app to alert me if I passed a certain limit that is in my bank but it only controls your spending. 

What’s the point of this app? Other than to take up space. If it was only going to be used to turn your card on and off, you should of just made a button on the banking app.

### 1/5 — 👊🏾

*2024-09-16, version 1.5.23*

No sirve para cuando la necesito 1 año y más intentando recibir un correo de cambio de contraseña y no sé Envía

### 1/5 — Awful

*2024-08-10, version 1.5.23*

Can’t log in. It won’t allow me to reset my password. I wish I never used the app.

### 1/5 — Horrible

*2024-07-22, version 1.5.23*

Randomly logs you out of the app, constant server crashes, my card was hacked and the app literally would not let me log in to at least prevent one of the transactions. Horrible app, better off keeping track of your purchases through the regular mobile app.

### 1/5 — Don’t use this bank

*2024-06-06, version 1.5.21*

Terrible, mediocre, all wrong. Changing bank asap

### 1/5 — Great but..

*2024-05-29, version 1.5.21*

It’s a handy app WHEN it’s able to actually open, it hardly ever opens and keeps saying there’s a server error. I needed it urgently and could never get it to open

## Most praised reviews (10 highest-rated)

### 5/5 — Macy’s fraud

*2025-01-30, version 1.5.23*

I had made an online transaction with Macy’s. So I thought. Everything on the site said Macy’s, I even received a confirmation email from a Macy’s  letterhead on my order. As soon as I hit purchase I was notified immediately from bank control of a fraudulent transaction. After calling Macy’s they informed me that all the information I had was in fact fraudulent. I was very grateful for this service the bank has and stopped what could have been a disaster.

### 5/5 — I love this app!

*2021-04-09, version 1.1*

This app is super user-friendly and helps me keep track of my day-to-day purchases. I feel much more secure now with more control over what happens with my card.

### 5/5 — Love it!!

*2021-04-09, version 1.1*

I can turn off my card if it’s misplaced and not have to cancel and get a whole new card!! I can also control what merchants and where my card is charged!!

### 5/5 — Ibc card control

*2021-04-09, version 1.1*

Notifications of card being use are real time. Love it :)

### 5/5 — I love it

*2021-04-09, version 1.1*

Excellent app I love I can activate an dis activate the card

### 5/5 — Awesome!!!

*2021-04-09, version 1.1*

Great app to have control of your debit card transactions and to prevent fraud

### 5/5 — Super helpful!!!

*2021-04-09, version 1.1*

I love that the app is super easy to use and convenient. It sends me a notification each time I use my debit card. It helped me turn off my card on the spot when I left my card at a restaurant. It also keeps track of my spending with the card

### 5/5 — Wonderful App!

*2021-04-09, version 1.1*

This is helpful with very ease of access.

### 5/5 — Love it!

*2021-04-09, version 1.1*

Love this app! Allows me to see all transactions coming through as soon as they happen!

### 5/5 — Awesome service!

*2021-04-09, version 1.1*

This app is outstanding in helping to manage debit card at the tap of a button.  Awesome!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*
