# Iberia

> Mobile application for booking, managing, and tracking flights and loyalty programs. (iPhone/iPad app by IBERIA.)

- Source: https://appshunter.io/ios/app/iberia/id434825954 (this page in markdown: same URL + `.md`)
- Developer: [IBERIA](https://appshunter.io/developer/434825957)
- Category: Travel, Business
- Price: Free
- Rating: 4.70/5 from 68,056 App Store ratings · 581 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 305 MB
- Languages: American English, Catalan, French (France), Italian, European Portuguese, European Spanish
- Released: 2011-05-06
- Data updated: 2026-08-29
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/iberia/id434825954/reviews.md

## What is Iberia?

New Iberia App. The Iberia experience, in your hand.

We have renewed our app to always be close to you: choose your destination; enjoy our wide range of fares; manage your Iberia Plus profile; complete your trip and save by booking hotel or car; access with your reservation to digital press and information of interest, free of charge; Check your balance in Avios and use them to travel ... And all, with our quality and service.

· BOOK YOUR FLIGHT

Choose the destination, date and rate that best suits your preferences; we have for all tastes. Store your credit card information and pay it on the most secure platforms quickly and conveniently.

· MANAGE YOUR RESERVATION

Access the My Trips section, view your reservation and have the details at hand. Change your flight if you need it; if it is an airlift ...

· DO CHECK-IN

Check-in and carry your boarding pass on your mobile or tablet; so you can see it even without an internet connection. Forget about printing, and forget about queuing at the airport.

· FOLLOW THE STATE OF YOUR FLIGHTS

Access the Flight info section and check the status of your flight, or the flight of another. Get updated information on schedules, last minute changes ...

· ACCESS IBERIA PLUS

Sign up and manage your profile in your Private Area: travel documents, credit cards, frequent passengers ... Take your Iberia Plus cards on your mobile and view them comfortably. Check your accumulated Avios balance with us or our partners. Enjoy discounts and promotions in restaurants, technology, leisure ... This is our exclusive loyalty program.

· APPLE WATCH

Our App Iberia, now on your Apple Watch. Manage your flight comfortably and have the most complete information always at hand: all your flight and airport data, last minute information, notifications when check-in is available... Download it now.

## Key features

- Book flights
- Manage reservations
- Mobile check-in
- Flight status tracking
- Iberia Plus loyalty program
- Digital press access
- Hotel and car booking

## Chart rankings

- #161 in Top Free · Travel (US App Store)

## What do users think of Iberia?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 👍 Friendly user interface
- 🚀 Smooth check-in process
- 👍 Excellent service
- 🚀 Efficient app
- 👍 Great app overall

**Cons**

- 🐛 Buggy and unreliable
- 🐛 Frequent errors and crashes
- 🐛 Unable to log in or reset password
- 🐛 Difficult to manage bookings
- 🐛 Inconsistent functionality across web and app
- 🐛 Poor customer service

**Commonly reported bugs**

- App freezes during check-in process
- Boarding pass not available in app
- Incorrect flight details shown
- Payment issues when adding extras
- Seat assignments changed without notification

**Most requested features**

- Add support for Apple Wallet
- Improve password reset flow
- Allow seat selection and baggage add-ons before check-in
- Integrate with other loyalty programs
- Provide better flight status updates

## Recent user reviews (10 of 581)

All indexed reviews: https://appshunter.io/ios/app/iberia/id434825954/reviews.md

### 2/5 — Glitchy App and terrible customer service

*2026-08-23*

The App doesn't always sync well with online cabinet. To be sure have to check both, in browser and in App. Trying to contact CS via the app took me to out to WhatsApp where operator refused communicating in English and closed the conversation. Had to call instead... Then received and email educating me to be patient. In-app applications for missing points were rejected but then were reinstated and points credited -- again after phone calls. Inflight services were actually always good but the App and CS ux/ui are terrible - if you only speak/read English.

### 1/5 — Worst Airline Experience

*2026-08-19, version 15.21*

Iberia lost my bag and acted like I never handed them anything. My cancelled flight got me rerouted to another airline, but Iberia never transferred my bag, then WIPED the tag from their own system so it comes back “invalid” when I try to trace it. No PIR, no report, no accountability. Every call gets bounced between airlines, staff hang up mid-call, no supervisors, nothing. Over a week with zero answers. This isn’t losing luggage, it’s erasing the evidence you ever had it. Disgraceful. Avoid at all costs.

### 5/5 — Roberto

*2026-08-19, version 15.21*

Excellent service

### 1/5 — Todo escondido, nada útil

*2026-08-17, version 15.21*

Esta aplicación es la definición de esconder todas las cosas útiles. Imposible entender que está pasando con los vuelos o acceder a mi billete. Echadle un ojo an American, United, delta o otra de las americanas y copiadles, no es muy complicado.

### 1/5 — Used to be good

*2026-08-16, version 15.21*

This app used to be pretty good. It would always be my first option to manage all my bookings. Now it seems to be broken. I tried to change my flight and the app answered me in Portuguese 🤔. Nothing works.

### 5/5 — Sitzplätze sind Abzocke

*2026-08-16*

Wir sind eine Familie von vier Personen, und einer von uns muss 20 ! Reihen entfernt sitzen, obwohl noch alles herum frei ist. Für die Änderung des eines Sitzplatzes müsste man wieder zwischen 30-50 Euro mehr bezahlen- das ist für mich nicht akzeptabel!

### 5/5 — Flying to Rome

*2026-08-12, version 15.20*

Smooth booking on line

### 5/5 — Sehr gut organisiert

*2026-08-12*

Buchung und log in problemlos

**Developer response:** Thank you very much for your feedback and for trusting Iberia.

### 1/5 — Mediocre app, abysmal service

*2026-08-11, version 15.20*

The app errors out regularly and doesn’t update information consistently. Options are limited compared to other airline apps. This was made worse by the incredibly poor customer service I received when I had to shift from the app to phone calls. I plan to never use Iberia again.

### 1/5 — Awful

*2026-08-11, version 15.20*

This App is useless.  It will not allow me to sign in using the same email address I used to sign up and which Iberia used to confirm my registration.
I hope the company's planes work better than this App.

## Frequently asked questions about Iberia

### What can I do with the Iberia app?

The app allows you to book flights by choosing your destination, date, and preferred fare. You can also manage existing reservations, perform mobile check-in, and carry your boarding pass digitally. Additionally, you can track the status of your flights and manage your Iberia Plus loyalty profile.

### How do I manage my Iberia Plus account?

You can sign up for and manage your Iberia Plus profile directly within the app. This includes updating travel documents, credit card information, and frequent passenger details. You can also view your accumulated Avios balance and access exclusive discounts and promotions.

### Is the app free to use?

The application itself is free to download and use. While the app facilitates booking flights and managing your travel, the actual cost of flights, hotels, or car rentals would be separate purchases made through the app.

### Can I use the app offline?

Yes, you can access your boarding pass even without an internet connection after checking in. This feature allows you to avoid printing and queuing at the airport. However, real-time flight status updates and booking functionalities require an internet connection.

### What are the benefits of using the Iberia app for travel?

The app offers a convenient way to manage your entire travel experience from booking to arrival. Key benefits include easy flight booking, digital boarding passes, real-time flight tracking, and seamless management of your loyalty program, all within a single platform.

## Version history (last 5 releases)

### 15.22 — 2026-08-26

New update! In this version you will find the following changes:

Improvements:
· You can now view your past bookings associated with your account in the "Past Trips" section of My Trips.
· Improved navigation and editing of your personal information: alternative contact and resident details.
· In travel documents, you can now select any country for your ID document.
· Added Iberia Club terms and conditions in the upgrade form.
· New direct access to your profile to manage your upgrade.

Bug fixes:
· Fixed an issue that prevented entering data in the "Access your booking" section after expanding it.
· Fixed a visual contrast issue on seat assignment during disruptions.

### 15.21 — 2026-08-14

New update! In this version you will find the following changes:

Improvements:
· New Iberia Club upgrade screen when logging in as basic registered user.
· The "Partners" section in your Private Area has been renamed to "Partners Iberia Club".
· Profile migration improvements for a more consistent experience across platforms.
· You can now view the applied discount in the breakdown when using a voucher on your booking.
· Security improvement when sharing booking details.
· Enhanced in-app notifications with direct links to relevant content.
· Improved navigation from the chatbot via direct links.
· Updated Iberia Club program texts.

Bug fixes:
· Fixed an issue where the instalment payment module for LATAM flights remained active after modifying the booking amount.
· Fixed a bug where the payment amount was not updated after modifying ancillary services from the payment screen.
· Fixed label display on the main profile screen.
· Fixed insufficient space for buttons in the next flight module on the home screen for multi-segment itineraries.

### 15.20 — 2026-08-03

New update! In this version you will find the following changes:

Improvements:
· New disrupted seats flow: you can now accept your new seats, change them for other available ones, or request a refund.
· Satisfaction survey after completing a voluntary flight change so you can share your feedback.
· Improved contact phone section in the profile.
· Automatic recovery of saved contact details during check-in.


Bug fixes:
· Fixed date calendar inconsistencies in voluntary flight change.
· Fixed navigation and content errors on seat change confirmation screen.
· Fixed issue when viewing a booking and returning to the trip list.
· Fixed survey reset when closing without completing.
· Improved linked accounts management for Kids users.

### 15.19 — 2026-07-21

New update! In this version you will find the following changes:

Improvements:
· New fare comparator in the voluntary flight change flow: easily compare your current fare with the new one and its available options.
· Refreshed Private Area main screen.
· Share your Iberia and Vueling Avios wallets.

### 15.18.1 — 2026-07-06

New update! This version includes new features and improvements to make your experience simpler and more reliable.

Improvements:
· You can now manage linked accounts and check the Avios for each account in the app.
· We improved how upcoming trips are displayed, so more bookings linked to your account can be shown.
· We continue to optimize the flight search and booking experience.

Bug fixes:
· We improved accessibility on different screens in the user area.

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| --- | --- | --- | --- |
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## More apps by IBERIA

- [IbNow](https://appshunter.io/ios/app/ibnow/id1598530285)
- [Marichín](https://appshunter.io/ios/app/marichin/id6759903026)

All apps by IBERIA: https://appshunter.io/developer/434825957

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*