# IBM Case Manager Mobile > Native mobile app for field workers to access and process cases and tasks. (iPhone/iPad app by International Business Machines Corp. (Industry Solutions).) - Source: https://appshunter.io/ios/app/ibm-case-manager-mobile/id1002003951 (this page in markdown: same URL + `.md`) - Developer: [International Business Machines Corp. (Industry Solutions)](https://appshunter.io/developer/478327613) - Category: Business, Productivity - Price: Free - Rating: 5.00/5 from 2 App Store ratings - Age rating: 4+ - Requires: iOS 11.0 · 45 MB - Languages: English, French, German, Italian, Portuguese, Chinese, Spanish, Chinese - Released: 2015-07-02 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/ibm-case-manager-mobile/id1002003951/reviews.md ## What is IBM Case Manager Mobile? Turn your field workers into instant experts! IBM Case Manager Mobile is a beautifully designed, fully native app which enables case workers to deliver superior service from the field. Unlike paper documents or bulky laptops this product provides an always available platform for instant decision-making. Essential capabilities for acting on insights include: * Access to solutions and cases * Inbaskets * Task processing * Document viewing * Case history * Nearby tasks * Discretionary tasks * Offline support * Management dashboard * Much more! Case Manager Mobile includes configurable application behaviors such as branding and theming, without the need for custom code. *** IBM Case Manager Mobile Requirements *** This mobile application requires IBM Case Manager server V5.2.1 or later. IBM Case Manager is offered in various packages, please speak with your IBM representative about using Case Manager Mobile in production environments or visit the IBM Case Manager site for more information: http://www.ibm.com/software/products/en/casemana ## Key features - Access to solutions and cases - Inbasket and task processing - Document viewing - Offline support - Management dashboard - Configurable branding and theming ## Frequently asked questions about IBM Case Manager Mobile ### What are the requirements for IBM Case Manager Mobile? IBM Case Manager Mobile requires IBM Case Manager server V5.2.1 or later. Specific package details and production use should be discussed with an IBM representative. ### Can IBM Case Manager Mobile be used offline? Yes, IBM Case Manager Mobile offers offline support, allowing field workers to access solutions, cases, and tasks without a constant internet connection. ### How is IBM Case Manager Mobile updated? The latest version, 1.0.0.11, was last updated on February 28, 2020. Users should check for newer versions for the most current features and fixes. ### What devices support IBM Case Manager Mobile? IBM Case Manager Mobile is supported on iPhone, iPad, and iPod devices, offering a native experience across Apple platforms. ### Is IBM Case Manager Mobile free to use? The mobile application itself is available for free. However, its functionality is dependent on the IBM Case Manager server, which may have associated licensing costs. ### What is the age rating for IBM Case Manager Mobile? IBM Case Manager Mobile has an age rating of 4+, making it suitable for a broad audience of business users. ### How does IBM Case Manager Mobile help field workers? It transforms field workers into experts by providing instant access to solutions, cases, and tasks, enabling immediate decision-making and superior service delivery. ### Can the appearance of IBM Case Manager Mobile be customized? Yes, the app includes configurable behaviors such as branding and theming, allowing for customization without the need for custom coding. ## Version history (last 5 releases) ### 1.0.0.11 — 2020-02-28 Now supporting ICN 3.0.6 and CPE 5.5.X ### 1.0.0.10 — 2019-07-26 - Users can now edit Case Properties by default - Version and build number are now visible in settings - Bug fixes and performance enhancements ### 1.0.0.9 — 2019-01-31 - This release introduces generic support for SAML 2.0 Standard authentication. Before trying to login using SAML please check the Case Manager documentation (https://www.ibm.com/support/knowledgecenter/en/SSCTJ4_5.3.3/com.ibm.casemgmt.design.doc/acmcf013.htm) to ensure that the IdP (Identity provider) redirects to the same resource you pointed to in the login phase of the Case Manager Mobile client. - Improved experience for Tasks and Case - Bug fixes and performance enhancements ### 1.0.0.8 — 2018-03-22 - improved experience in the step view - bug fixes and performance improvement ### 1.0.0.7 — 2017-07-03 - long text properties are now entirely displayed in the task mobile layout - fixes for the document preview screen ## Apps similar to IBM Case Manager Mobile | App | Rating | Price | Category | | --- | --- | --- | --- | | [Legal Plex Mobile](https://appshunter.io/ios/app/legal-plex-mobile/id601414804) | 5.0 (1) | Free | Business | | [IBM Navigator Mobile](https://appshunter.io/ios/app/ibm-navigator-mobile/id963581388) | 2.3 (4) | Free | Business | | [MxApprove](https://appshunter.io/ios/app/mxapprove/id1190321095) | 5.0 (3) | Free | Business | | [IBM Maximo Inspector](https://appshunter.io/ios/app/ibm-maximo-inspector/id1499834949) | — | Free | Business | | [IBM Maximo Transfers Receipts](https://appshunter.io/ios/app/ibm-maximo-transfers-receipts/id1499835620) | — | Free | Business | | [IBM Inspector Portable](https://appshunter.io/ios/app/ibm-inspector-portable/id1540679963) | 5.0 (1) | Free | Business | ## More apps by International Business Machines Corp. 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