# IBM Control Desk

> IBM Control Desk (iPhone/iPad app by International  Business Machines Corp.)

- Source: https://appshunter.io/ios/app/ibm-control-desk/id1387514119 (this page in markdown: same URL + `.md`)
- Developer: [International  Business Machines Corp](https://appshunter.io/developer/367353856)
- Category: Business, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 11.0 · 54 MB
- Languages: American English
- Released: 2018-08-04
- Data updated: 2026-06-10
- User reviews in markdown: https://appshunter.io/ios/app/ibm-control-desk/id1387514119/reviews.md

## What is IBM Control Desk?

With the IBM Control Desk mobile app, service desk agents, field agents, and manager/approvers no longer have to be at their computer to resolve tickets. Whether in a client’s office, in a data center, in a taxi, or at an event with a family member, “keep the workflow moving” with the IBM Control Desk mobile app.  View and edit tickets, change ownership, change status, and comment on tickets while on-the-go.  Managers can also approve or reject requests.
 
Business users can enjoy the convenience of self-service with the IBM Control Desk mobile app. Search for solutions, create service requests, and check status of service requests from your mobile device.
 
The mobile app is supported for IBM Control Desk version 7.6.0.4 and higher.


## Version history (last 5 releases)

### 2.0.5 — 2022-12-01

• Easier to use login screen.
• Other minor enhancements and bug fixes.

### 2.0.4 — 2022-04-05

• New filter functionality for tickets
• Mandatory check from comments section in change status removed
• Functionality to upload and download attachments

### 2.0.3 — 2021-11-16

•	Mobile app customisation implementation performed from IBM Control Desk backend
•	Performance enhancement
•	Bug fixes

### 2.0.2 — 2020-12-21

• Enhanced features and app optimisation
• Bug fixes

### 2.0.1 — 2020-05-27

• New look and feel for log in
• Minor bug fixes

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All apps by International  Business Machines Corp: https://appshunter.io/developer/367353856

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*