# IBM Verify

> Multi-factor authentication app for secure online account access. (iPhone/iPad app by IBM.)

- Source: https://appshunter.io/ios/app/ibm-verify/id1162190392 (this page in markdown: same URL + `.md`)
- Developer: [IBM](https://appshunter.io/developer/367353856)
- Category: Utilities, Productivity
- Price: Free
- Rating: 3.30/5 from 60 App Store ratings · 47 written reviews indexed
- Age rating: 17+
- Requires: iOS 18.6 · 10 MB
- Languages: American English, Czech, French (France), German (Germany), Hungarian, Italian, Japanese, Korean, Polish, European Portuguese and 4 more
- Released: 2016-11-11
- Data updated: 2026-08-15
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ibm-verify/id1162190392/reviews.md

## What is IBM Verify?

IBM Verify adds an extra layer of security to your online services. Two-step verification helps protect your accounts from the bad guys, even if they steal your password.

With IBM Verify, you can confirm your identity with a simple yes or no, your fingerprint or face, or a secure one-time password right from your registered mobile device.

Features: 
• Verify using a one-time passcode, even without a data connection
• Works with services that require a password for login
• Verify using Touch ID or Face ID
• Verify with a simple Yes or No 
• Sign-in into services with a QR code scan 
• Supports multiple devices

## Key features

- Two-step verification
- Biometric authentication (fingerprint, face)
- One-time passcodes (OTP)
- QR code sign-in
- Supports multiple devices
- Offline OTP generation

## Recent user reviews (10 of 47)

All indexed reviews: https://appshunter.io/ios/app/ibm-verify/id1162190392/reviews.md

### 1/5 — Update removed the best feature

*2026-07-07*

The app used to be easy to use, allowing me to approve a verification request from my phone’s notifications or from my Apple Watch. I regret updating the app because now I can’t do either. Now, I have to open the app, swipe down to refresh the screen, wait for the verification request to appear, then finally click approve. This is all a complete waste of time when they had a feature that worked just fine. 

My job requires me to regularly change my password, so now it’s a bigger headache to go through the new verification approval process for multiple devices. PLEASE UNDO THIS CHANGE.

**Developer response:** Thanks for your amazing feedback.  We had good reason to remove the Apple Watch approval feature when v3 was released, but it is coming in v3.1.0.  Hopefully the improvements will change how you rated the app.

### 1/5 — No more watch???

*2026-07-06*

They took a great feature, approving from your apple watch and totally took it away. Now I have to take it my phone, go into the app, choose the correct account then click approve when I used to simply be able to just click approve on my watch. Who approved this "update"???

**Developer response:** Thanks for your awesome feedback.  We had good reason to remove the Apple Watch approval feature when v3 was released, but it is coming in v3.1.0.  Hopefully the improvements will change how you rated the app.

### 1/5 — New version is bad

*2026-06-13*

I used to be able to approve a request on my Apple Watch. That was great. Now I have to open my phone and I don't like that. It used to be better.

**Developer response:** Thanks for taking the time to submit your feedback. That functionality is coming back, bare with us while we improve the feature.

### 1/5 — Approve via Apple Watch gone

*2026-06-12*

I am no longer able to approve requests via my Apple Watch or lock screen after I updated the IBM Verify app. Why was this changed?

**Developer response:** Thanks for taking the time to submit your feedback. That functionality is coming back, bare with us while we improve the feature.

### 1/5 — Bring Back Apple Approve Notification

*2026-06-09*

Newest update took away Apple approval notifications. It was a quick a seamless way to verify my login, now I can’t do it on my Apple Watch or on my phone notification screen. Bring this feature back.

**Developer response:** Thanks for taking the time to submit your feedback. That functionality is coming back, bare with us while we improve the feature.

### 1/5 — Apple Watch Support

*2026-06-05*

No longer can approve via Apple Watch notifications. Big downgrade.

**Developer response:** Thanks for taking the time to submit your feedback. That functionality is coming back, bare with us while we improve the feature.

### 1/5 — Latest update has ruined user experience

*2026-06-03*

Can no longer approve requests using notification itself and even after opening app need to manually click into application for pending request to launch. Extremely time consuming and unnecessary steps

### 2/5 — Is this IBM Security Verify ?

*2026-05-05*

Tried to use this to add 2FA to an IBM ID but (a) the name is different from what login.ibm.com
Mentions and (b) it scans QR code but says it can’t
find it.  Pretty frustrating.

### 1/5 — Traded in my old Android for my iPhone at Verizon, now I can't get past Two-Step Authentication

*2025-02-13*

Can't get around 2-Step Authentication after trading in my old phone for a new one.  Two Step Authentication is tied to that specific phone.  

I can't use any of these verification methods, so I tried getting help and it says "Contact your help desk for further assistance."

After figuring out that means to contact my connected apps.  I only have two apps connected.  I've contacted both, and only get an automated response.  

Any further inquiry past this is only met with silence.  I cannot get anyone on the phone.  

It's been over a year, and now I really need to login to proceed with my taxes.  I'm posting this as last effort to resolve this.  Please help.

**Developer response:** Sorry you're having trouble using the app.  If you are an IBM'er support is offered by IT support he'd to w3.  If you're organization uses Verify, contact your organisations support desk.  From the description you've provided it's difficult to offer any workarounds.

### 4/5 — Got some chores to do before using but it works

*2024-09-24*

Like IBM has replied to other reviews, you must sign up for an IBM ID for this to work. I am not an IBM enterprise user but I like IBM as a brand, applied -unsuccessfully- to various UX jobs in Austin and yet I signed up for an IBM account. It’s rather quick to accomplish but the UX isn’t as sharp as it could be and as a user, I had to poke around a few pages to get an IBM ID and to activate/register the this app. Plus, as a non-enterprise user, the pages and the user flow can look intimidating. Nevertheless, getting an IBM ID is free, as of Sept 23, 2024.
Once you get your app registered with an iBM ID, download it, IBM Verify behaves like any other authenticator app. Yet, as a student of IBM’s Carbon design system, I do have some gripes with it in my list of feedback: 
-there are no styled (bolded) fonts for service names. Its a list of saved accounts, it works; it just looks uninspired and contributes scrutinizing the list for a specific account and to eye fatigue.
-No thin dividing line between accounts nor alternating row colors. Without this visual flair, the list seems endless and contributes to eye fatigue.
-I previously used Sophos’ InterceptX authenticator app and the home screen had codes and timers clearly visible- without the need to open a saved account. Not necessarily a gripe, but perhaps a requirement from enterprise users?
-Scrolling through a long list seems to fetch data, as if stored somewhere else outside of the phone. There is no loading animation, accounts sort of fade in the list, again, as if they were being fetched. If true, it is a bit concerning after saying it out loud.
-I am not too sure if I remember FaceID popping up upon first startup but if enterprise users need security, why doesn’t IBM Verify ask for authentication before showing a list of 2FA codes?
-Unlike InterceptX, all the device health metrics are stowed away in the settings icon. This is nice to see for a user of an unmanaged device.
-Also unlike InterceptX, there is no way to backup accounts. Maybe a good thing but who knows how long this app will be available? Allowing export might be good when sunsetting the app in the future. 
-Missing visual flair like QR code frame overlay with the camera mode active.
-Accounts do not have icons. This is neither a negative or plus. I like the color choices and do not need graphic representation of the services- but I know this is a feature elsewhere.
-User guides and privacy policies are also stowed away but easily made available.
-Nice to see screen protection toggle in the settings menu. 

Overall, I like the app. Partly, yes, because I like IBM but also because it works after you’ve done the hoop jumping on IBMs main website. It gets codes front and center and all the health metrics and user documents out of the way. Plus this isn’t published by companies like Goog or Microsoft.

## Frequently asked questions about IBM Verify

### What does IBM Verify do?

IBM Verify adds an extra layer of security to your online services by providing two-step verification. It helps protect your accounts from unauthorized access, even if your password is compromised. You can confirm your identity using various methods directly from your registered mobile device.

### What are the key features of IBM Verify?

Key features include verifying identity with a simple yes or no, using your fingerprint or face (Touch ID or Face ID), generating secure one-time passcodes (even without a data connection), signing into services with a QR code scan, and supporting multiple devices for added convenience.

### Is IBM Verify free to use?

Yes, the application is available for free. There are no in-app purchases or advertisements mentioned, indicating a completely free user experience for its security features.

### What devices is IBM Verify compatible with?

The app is designed for mobile devices, allowing you to confirm your identity directly from your registered mobile device. It supports features like Touch ID and Face ID, suggesting compatibility with iOS devices. It also supports multiple devices, implying flexibility in usage.

### How does IBM Verify protect my accounts?

It protects your accounts by implementing two-step verification, which requires more than just a password to log in. By using methods like biometrics, one-time passcodes, or simple confirmations, it ensures that even if your password is stolen, your accounts remain secure from unauthorized access.

## Version history (last 5 releases)

### 3.1.0 — 2026-08-06

• Sign in more easily with improved QR code setup guidance, making it quicker to connect accounts and get started.
• Enjoy a smoother authentication experience with improved handling of transaction approvals and clearer transaction details directly from your notifications
• Better visibility of migrated accounts by identifying one-time password (OTP) accounts that require attention after an update.
• Improved accessibility support to ensure one-time password (OTP) codes display correctly when using larger text sizes.
• Customize the appearance by choosing between light, dark or system modes for a more personal experience.
• Performance and reliability improvements across the app for a more consistent experience.

### 3.0.3 — 2026-06-04

• Sign in faster with enhanced QR code login for multiple accounts, making it easier to access the correct account
• Experience a smoother setup with automatic one-time passcode enrolment during registration for a more consistent onboarding process

### 3.0.2 — 2026-06-02

• Improves QR code sign-in for IBM Verify Identity Access, enabling faster and more convenient authentication

### 3.0.1 — 2026-05-30

• Adds QR code sign-in for IBM Verify Identity Access, enabling faster and more convenient authentication
• Improves app stability to deliver a more reliable and consistent experience

### 3.0.0 — 2026-05-26

• Updated interface with light and dark mode support
• Preview one-time passcodes before using them for sign-in
• Reorder accounts to customize their display order
• Rename accounts directly within the app

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*