# iCabbi Driver App — user reviews

> 157 indexed App Store user reviews of iCabbi Driver App by iCabbi Apps, rated 3.40/5 from 27 ratings.

- Source: https://appshunter.io/ios/app/icabbi-driver-app/id718845727/reviews
- App overview in markdown: https://appshunter.io/ios/app/icabbi-driver-app/id718845727.md
- Rating breakdown: 5★ 15 · 4★ 2 · 3★ 0 · 2★ 0 · 1★ 10

## Newest reviews (18 of 157)

### 2/5 — Complicated

*2026-08-19, version 13.14*

The app need serious update, give you more options like uber driver app, give you options to use Waze , i like working with skyline but this up sucks, too much time wasting. Will save alot of time if they can copy few things from uber driver app.

### 4/5 — iPhone update car play not working for icabbi

*2026-08-11, version 13.14*

Not working after iPhone update

### 3/5 — iCabbi

*2026-07-14, version 13.13*

Works well. But the navigation is dogsh*t. Seems it uses a trimmed down version of Google Maps and doesn’t use bus/taxi lanes (quite important for a taxi app). Need the full version, or the option to choose, ie Waze, Apple Maps etc.

### 2/5 — Driver

*2026-07-08, version 13.13*

The app s map gets u near to where u need to go then disappears a couple of roads before u get there 
The customers cancel just as u get there quite often and there should be an option to say which businesses the customers are waiting at rather than a street number which would save a lot of time for drivers as a lot of businesses don’t display street numbers

### 2/5 — No route shown

*2026-07-01, version 13.12*

When the client let me know the destination, it didn’t show the route to destination these few days. 

And if I edited and changed the destination, the price did not changed. I have to call back to the base.

### 2/5 — Calling fare

*2026-06-20, version 13.11*

Stop calling multiple pickups dropping off

### 2/5 — Earning display

*2026-06-01, version 13.11*

Hi there can you please make your payment or earnings display calendar wise , how it’s now we can’t track our earnings yesterday or any specific date which is not good for the drivers

### 3/5 — Features

*2026-06-01, version 13.11*

Could you include features where we can see how much we have earned in the week and on the day we’re working. Including hours works. Can we also choose between Google maps or waze navigation which is a lot better than Google maps

### 2/5 — Navigation

*2026-03-28, version 13.9*

Map is rubbish not exactly pin point seems to always recommend the longest route or takes you half a mile away from where need to be , takes you to the wrong place , if a house is on a street seems to try take you down back ally’s , customers don’t always seem to be happy either think you taking them the long way round to gain an extra couple quid

### 3/5 — Frustrating Navigation and Map Issues

*2026-03-19, version 13.8*

The iCabbi app has some major navigation flaws that make daily driving difficult. The built-in maps consistently suggest long, inefficient routes and the pickup locations are often inaccurate, sometimes placing the pin 100 yards away from the actual customer.
A big issue is that when bidding for jobs, map directions often fail to show up entirely, forcing me to switch to a third-party map and waste time. Additionally, the app’s maps lack real-time traffic updates and don't show road closures, which is a nightmare during peak hours. It needs a major update to include live traffic and more reliable GPS accuracy.

### 3/5 — Slow app

*2026-03-11, version 13.7*

Really slow to get bid jobs you bid but by the time the bid as gone through it’s gone losing money & getting really annoying obviously there is an issue I am using I phone there must be a solution but no one seems to be doing anything about it come on guys sort it out

### 3/5 — Text to passengers

*2026-03-09, version 13.7*

Direct reply Vai text most passengers text us instead of answering ours calls

### 2/5 — A lot of improvement needed

*2026-03-05, version 13.7*

Many cancelled jobs on the bidding page. When you get there the job has actually been cancelled +15 mins ago. Woulda been great if this problem can be solved that would save drivers from driving around all for nothing. The map on the CarPlay needs to be fixed: the blue map direction is hidden behind the navigation information cards, which makes it hard for drivers to see where they are going

### 2/5 — Needs updating

*2026-02-11, version 13.7*

App is not at its best at this version messages and notification comes after the job is completed. Then there is 2 seconds delay getting jobs. And worse thing is you can’t pick and choose which navigation app you want to use. I think they have contracts with google

### 3/5 — Muss Gonul

*2026-02-10, version 13.7*

The app is ok it’s nothing special it does the job but the only thing I dislike about this app is when you accept a job why does it only have google maps please update this app so we can use Waze maps so much better helps us out with police cameras and etc and takes us fastest way please update

### 2/5 — Screen freezes

*2026-02-07, version 13.7*

When I return a job to base , it has a habit of notifying me 4 or 5 times , often leading to a screen freeze , meaning I have to turn the phone off and on to continue …. The Google map in the app gets you to within 50 yards of where you want to be then stops ! As for car play ….just don’t ..

### 2/5 — Terrible

*2026-01-11, version 13.6*

This app is the bane of my life. Every update seems to bring fresh bugs and more poor usability. 

Always trying to force you to open the app’s version of Google Maps, overriding whatever you’re doing in the native Google app, the CarPlay integration on my car’s screen (w213 Mercedes 220) is awful, with important information hidden by pop up direction markers just when you need it and very difficult to get back to (and stay in) Google Maps proper.

The notifications for prescheduled jobs all have to be accepted individually with no way I can see of bulk accepting. Each is its own notification and the app can’t be interacted with until it’s manually cleared. 

Just seems to have done another update and now I can’t find how to navigate to the home screen from the current job to check what’s upcoming. 

I repeatedly remove this app from CarPlay to try and mitigate some of these problems and it always seems to end up back in there.

### 3/5 — Improvements

*2026-01-07, version 13.6*

1.  When approaching to the destination, the map zoom out and can’t see the location. It should be zoom in to locate the destination clearly. 
2.  Some pick up locations not aligned with the map. Please update the map.

## Most critical reviews (10 lowest-rated)

### 1/5 — Never use if you can

*2026-07-20, version 13.13*

Let DVLA know how this app is being used by drivers.

### 1/5 — To many bigs

*2026-07-10, version 13.13*

Constantly having to delete and reinstall to make the navigation work, easier to just use Apple Maps than this

### 1/5 — Bugs galore

*2026-06-28, version 13.12*

Often becomes riddled with bugs when an update is offered so frustrating

### 1/5 — Worst app

*2026-06-28, version 13.12*

Whenever I use it, it always bypasses by CarPlay or any silent mode and it’s so annoying the loud sound , it doesn’t take a lot for them to just add a option to keep the app silent for people who don’t like loud sounds. Send them many times, but they are really useless.

### 1/5 — No biding

*2026-06-26, version 13.12*

Very bad app don’t allow to bids

### 1/5 — Shakeeb

*2026-06-25, version 13.12*

Not good app

### 1/5 — Good in theory/ horrendous in practice

*2026-04-29, version 13.9*

Probably best if I do it in a list form-

Navigation NEVER takes you the direction route.
Even though there are jobs to ‘bid’ for, none of them are on the bidding screen.
You CANNOT start the meter, stop the meter, or finish the job if you have no signal.
You also CANNOT send through SMS transactions with no signal, meaning you have to travel to an area (with the customer) to get a signal and THEN send SMS.
You can have a phone signal, get on the ‘net, social media, etc, but Icabbi will NOT have a signal.
Sends repeated messages, requiring an interaction, WHILST DRIVING, otherwise you cannot see the address of the job you’re going to.
If a message is sent whilst the office is retrieving a job (a no-show) the screen will lock and you have to reload the app, as the message blocks the screen and cannot be removed.
Reporting bugs to the app developers is pointless, you never get a response.

### 1/5 — PB job

*2026-03-02, version 13.7*

We can’t bid on pre booked jobs we use to

### 1/5 — Ridiculous

*2025-12-28, version 13.6*

Absolutely ridiculous and waste of work … I have no idea why companies chose to use this app 🤔. So many crashes so many screen freeze so many not responding screw. Absolutely disgusting

### 1/5 — Worst app

*2025-12-28, version 13.6*

Location disappears and que changes suddenly

## Most praised reviews (10 highest-rated)

### 5/5 — Map In ios not working properly

*2026-04-18, version 13.9*

Hi maps not adjusting when routes are deviated. Error on in app navigation in ios. pls update. started few days back. Thank you

### 5/5 — After New update

*2026-02-28, version 13.7*

Hi after the latest update there is glitch in gps. Many times app detects car in waiting time when driving.

### 5/5 — Excellent

*2026-01-26, version 13.7*

I like it

### 5/5 — iCabbi Driver App

*2025-12-02, version 13.3*

Not sure why there are so many poor reviews. I’m new to taxi driving and this app is perfect. Although I’d like to choose Apple Maps instead of being locked to Google Maps, and the ability to navigate to multi pickup points with ease would be good too.

### 5/5 — Useless

*2025-12-02, version 13.3*

I use this app through our company, I rent a car and on busy periods it will show there are, for example 20 bids, but when you go into the bidding page it is empty, you have to go in and out multiple times (sometimes as many as 9) to get the bids up. Then when you press on the bids they are mostly gone, the screen doesn’t update to when it actually let you in. Also if there are 10 bids in town, it will say they are gone until it finds one that’s still live. The software obviously works its way down a list till it gets to a live one, instead of going straight to it. Drivers are losing a lot of money and wasting a lot of time. Also it’s becoming dangerous.

### 5/5 — The best operator

*2025-10-23, version 13.2*

Ever I have work with

### 5/5 — Latest upda

*2025-10-13, version 13.2*

After the latest update, there’s a glitch on the map. You can’t get directions because it keeps freezing — it’s really annoying.

### 5/5 — After New update

*2025-10-10, version 13.1*

Hi after the latest update there is glitch in map. Sometimes map don’t come with direction. Also when we put detination most of the time map not coming. Previous version it was all working fine

### 5/5 — Works mint

*2024-12-29, version 11.5*

Works excellent with no faults at all great app

### 5/5 — Missing Jobs Due To Easy Slide

*2024-10-09, version 11.1*

Hi, the new update makes it too easy to decline jobs meaning you accidentally slide and you miss the job. Please fix this asap.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
